The
Strategic Management Model of Team Leadership Development
TASK
Have open discussions about the obstacles regarding forming the team
and remember to list all obstacles in the SMMTLD.
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Copyright Bonnie Burrell
& Alethia Bess
Introduction
The Strategic Management
Model of Team Leadership Development (SMMTLD) explicates the important
elements that are key for developing strategic leadership management in
a knowledge team. Cultural orientation is defined as an organization
that is defined by an environment (is a theoretical construct formed by
beliefs about their existence; environments have material consequences)
and a culture (exhibited collective behavior resulting from the attitudes
and beliefs).
The environment is
divided into general sectors including social, cultural, legal, political,
economic, technological, and physical.
The culture is the
collective phenomena that embody people's responses to the uncertainties
and chaos that are inevitable in human experience. This includes
history, tradition, expectations of behavior, and values.
These responses fall into
two major categories. The first is the substance of a culture, shared
emotionally charged beliefs that we call ideologies. The second is
cultural forms, which are observable entities, including actions, through
which members of a culture express, affirm, and communicate the substance
of their culture to one another (Trice & Beyer, 1993). The culture
is one sector of the general environment. In today's cultural sector
of the general environment the trend is toward having a decreasing value
for hierarchical authority. These cultural values changes have changed
the other sectors of the general environment as far as how we view our
values, use our technology, describe and implement leadership, and use
power and influence. Understanding how to develop proficiency in
these skills as we now value them can make a team more efficient and high
performing. In developing an action plan for a specific goal this
model breaks down the general environment into different sectors so that
specific influences impacting on performance of the team can be delineated.
Your team has developed a
mission
statement. The mission statement is the first step in defining
the strategies your team will use to become high performing. The
mission statement defines your team's core values or vision you have for
the team. It is the first step to creating your team's culture.
There are ten key variables that define a culture: structure, time, thinking,
specific environment, power, individualism, competitiveness, action, communication,
and space (Brake & Walker, 1995). Teams are transitory cultures
therefore other factors need to be identified rapidly. Other factors
considered in the Strategic Management Model of Team Leadership Development
are assessing leadership skills, identifying availability of technology
and resources, the use of power, and strategically managing a changing
environment. Understanding how these elements work in concert to
impact upon a team’s performance is the main objective of the model.
The model includes assessments of some of these areas of influence you
and your team will encounter. Setting the goals of the team takes
skillful discussion and clarification. The formation section of the
manual provides the structure for the team culture, the chapter on time
management teaches you how to manage time in a team, the assessment chapter
identifies how to manage conflict, thinking styles and other behavioral
aspects of individual team members. These exercises address leadership,
technology and resources, strategic management, power, and action plans.
Many of these factors explicated in this section are explained more fully
later in the manual. These exercises are designed to define the terms
and to teach you how to define the advantages and disadvantages of each
of the influences impacting upon your team when designing and implementing
an action plan.
Table
of Contents
Overall
Project Objective
To understand how the general
and specific environment works in concert to impact upon a team’s performance
to create effective action plans. Some examples of tasks that need
action plans are written team assignment, developing and rehearsing the
oral presentations, or any other professional activity the team may want
to execute collaboratively.
The Model of Team Leadership Development combines
time management (Parato, 19), systems thinking (Senge et al, 1994), cultural
orientation theory (Brake & Walter, 1995), leadership theory (Nahavandi,
A.,1997;Dubrin,1995) within the context of team development, and organization
theory (Hatch, M. J., 1997).
Definitions
ACTION
PLAN: a system utilized to break goals into sub goals and then tasks
which are then defined by the steps and time it will take to accomplish
the goals.
AUTHORITY:
represents the right to secure compliance by others; power backed by legitimacy.
CULTURE:
is the common set of behaviors, values, beliefs, patterns of thinking and
assumptions shared by members of an organization. Culture shapes
our view of the world. Culture determines how we think and behave
towards ourselves, others, and the world.
ENVIRONMENT:
The outside forces that have the potential to affect the organization.
An environment is a theoretical construct formed by beliefs about their
existence; environments have material consequences. The model
uses two environmental constructs. General environment, which is
the overall organizational environment . A general environment is
symbolic and is derived from interpretation. Specific environment
which is part of the model of cultural orientation and is defined as
LEADERSHIP:
The methods and behaviors by which the strategies are implemented.
POWER:
is the capacity of one person or group to secure compliance from another
person or group.
STRATEGIC
MANAGEMENT: The balance and fit among strategy, culture, environment, leadership,
structure and technology in achieving short-term and long-term goals.
In teams it is developing strategies that help team members to harmonize
their personal and organizational commitments so at any moment, their reasoning,
decision making, and actions have integrity for the team as well as for
themselves (Culbert, 1996)
STRATEGY:
The creation of a strategy is how vision, mission, goals, and decisions
are realized.
STRUCTURE:
The basic design dimensions including centralizations, formulization, integration,
and span of control that organize the human resources of an organization.
SYSTEMS
THINKING: a way of thinking about, and a language for describing and understanding,
the forces and interrelationships that shape the behavior of systems.
This discipline helps us to see how to change systems more effectively,
and to act more in tune with the larger processes of the natural and economic
world (Senge et al., 1994).
TECHNOLOGY:
The process by which inputs are transformed into outputs.
VISION
STATEMENTS: for teams are a tool used to establish and guide the team's
direction. They are descriptions of what team members would like
their work, their performance and results, their relationship to each other,
and their work area to look like.
Strategic
Management Model of Team Leadership Development
Table
of Contents
Strategic
Management
What
individual or team characteristics must change or be created in order to
accomplish the project successfully?
In
order to answer this question many influences have to be clarified until
an understanding of their synergy is apparent to the team.
To
manage a team strategically the team must develop
·Vision
for the task and vision for the opportunity to collaborate which will include
developing new attitudes and beliefs
What
would you personally like to see your team become?
What
kind of culture would you like to create within the team?
How
will you work together?
How
will team members handle the good and the bad times?
What
values would the team embody?
What
contribution to science will your team make?
What
mission would your team have?
·Mission
is a statement used as a tool to help the team set the direction.
The mission statement clarifies and summarizes what the team wants to do.
The mission statement states in concrete terms what the team does and helps
others to relate to the team's activities.
·Goals
are what the team members commit to do. Goals are specific, time
based, and challenging. Goal setting requires a structured process.
In the following assessment you will learn how to set goals in a structured
process which will enhance the efficiency and effectiveness of your team.
·Action
Plans are accomplished by developing action steps. An action plan
can take a project's goal, which is perceived as overwhelming and make
it feasible. Teams create action plans.
·Roles
and Responsibilities once the action steps are created; team members can
discuss who has the expertise and motivation to do individual steps.
In
the early stages of this process it will seems overwhelming and pointless
to some team members. Aligning team members to be motivated and high
performing is difficult to manage.
Strategic
Leadership Dimensions
What is your strategic
leadership style?
For each of the following items, please rate
yourself using the following scale. (You can also use the items to
rate a leader in your organization.)
0
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1
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2
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3
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Never
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Sometimes
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Often
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Always
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1.
I enjoy working on routine tasks.
2.
I am looking for new ways of doing things.
3.
I have trouble delegating tasks to my subordinates.
4.
I like my subordinates to share the same values and beliefs.
5.
Change makes me uncomfortable.
6.
I encourage my subordinates to participate in decision-making.
7.
It is hard for me to get things done when there are many contrasting opinions.
8.
I enjoy working on new tasks.
9.
I feel comfortable giving power away to my subordinates.
10.
I consider myself to be a risk taker.
SCORING: REVERSE SCORES FOR ITEMS 1,
5, 6, 7, AND 9 (0=3, 1=2, 2=1, 3=0)
Strategic
Leadership Dimensions
SCORING GRID:
SCORING GRID:
High
Challenge-Seeking
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HIGH CONTROL INNOVATOR (HCI)
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PARTICIPATIVE INNOVATOR (PI)
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CHALLENGE-SEEKING |
Challenge-seeking
leader who maintains tight control of his/her organization.
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Challenge-seeking
leader who delegates control of his/her organization.
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STATUS-QUO GUARDIAN (SQG)
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PROCESS MANAGER (PM)
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Low Challenge-Seeking |
Challenge-averse
leader who maintains tight control of his/her organization.
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Challenge-averse
leader who delegates control of his/her organization.
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High Control
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Low Control
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DESIRE FOR CONTROL
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The
Impact of Leadership Types on Strategic Forces
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Strategy
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Culture
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Structure
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HCI
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High-risk
Strategies
Product
Innovation
Stick
to core business |
Strong
dominant culture, few subcultures
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Centralized
decision-making by a few people
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SQG
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Low-risk
strategies
Few
innovations
Focus
on efficiency |
Strong
dominant culture with a low tolerance for diversity
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Centralized
decision-making by a few people
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PI
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High-Risk
strategies
Product
innovation
Open
to new areas |
Fluid
main culture
Many
subcultures
High
tolerance for diversity |
Decentralized
decisions to lowest levels
Empowerment
and participation |
PM
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Low-Risk
strategies
Few
innovations
Focus
on efficiency |
Fluid
culture with focus on “no change”
Tolerance
for diversity |
Decentralized
decisions
Participation |
Using
Course 10 as the organization. Rate your “organization” on the following
items, using the following scale:
1
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2
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3
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4
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5
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Strongly disagree
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Somewhat disagree
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Neither agree nor disagree
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Somewhat agree
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Strongly agree
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1. Decision-making is centralized.
2. There is a very strong, cohesive culture.
3. We are always coming up with new ways of doing things.
4. A few people make most of the decisions.
5. There are many subgroups and cliques.
6. Our primary concern is efficiency.
7. We are known for our ability to innovate.
8. We are open to differing points of view.
9. Team members are empowered to make many decisions without checking with faculty.
10. We are not allowed to generate ideas without supervision.
11. We take many risks.
12. There are many rules and procedures for our tasks.
13. People are encouraged to do their own thing.
SCORING:
Reverse score items 5, 6, 8, 9 and 13
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ORGANIZATIONAL STRUCTURE:
Add items 1, 4, 9, and 12. Maximum score is 20. A higher score
indicates more centralized, control oriented structure.
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ORGANIZATIONAL CULTURE:
Add items 2, 5, 8, and 13. Maximum score is 20. A higher
score indicates unicultural organization where diversity is not encouraged.
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STRATEGY:
Add items 3, 6, 7, 10, and 11. Maximum score is 25. A higher
score indicates risk taking and innovation.
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Personal
Assessment
What is your strategic leadership type?
SCORING GRID:
Overall
Objective of the Project
State in a clear and concise manner.
Table of Contents
Goals
Goal
Statement
State
clearly and concisely a goal you will set for your team.
Table of Contents
Environment (Steers
& Black, 1994)
In
a company there are different environments that interact with each other,
just as there are at MIT. The external environment is made up of
all entities and forces that impinge upon organizational activities and
with which the organization must deal with to be effective. The general
environment refers to those aspects of the external world that affect organizations.
The general environment includes many situational factors that can influence
how an organization forms its culture. Some situational factors are
the economy, governmental and political affairs, financial resources, natural
resources, geography, technology, and culture. The task environment
refers to those aspects of an organization's environment that directly
affect its goal and the degree of goal attainment. In 10.26 your
task environment includes support staff, teaching assistants, faculty advisors,
the instructor in charge, the writing practicum lecturers, and Phase Two
evaluators.
What
makes an analysis of the environment so important? All the resources
your team will be using ultimate come from the general environment.
It can also be the place where there is the most uncertainty. An
added uncertainty for knowledge teams is whether they can or can not prove
their null hypothesis. Keeping these factors in mind defining the
environment properly can enhance the team's ability to become creative.
You have been given a problem to solve, which will take technological knowledge
but will also take your knowledge of yourself and others to complete the
task efficiently. Learning how to assess environmental changes and
have your team respond appropriately is a skill to be mastered. Planning
ahead for environmental influences helps the team respond more efficiently.
Steps
for analyzing the general environment:
1.
Define MIT’s organization.
2.
Identify the links with others that the organization interacts with, or
that can influence these relationships through competition, regulation,
or social pressure (i.e. companies (national and international)
that hire students). The network consists of faculty advisors, suppliers,
librarians, parents, other course instructors, and roommates, etc.
3.
Consider different sectors in the general environment
4.
Assess how the relationship between organization and its network are likely
to be affected by specific conditions and trends. Consider likely
sources of influence from the environment. An example the ability
to access knowledge, competent staff, and laboratory equipment. Trace
these resources back to their source.
5.
Assess MIT's patterns of success and failure in relationship to other technological
institutes (short and concise)
6.
Assess the social legitimacy of MIT. Do the outside influences reward
MIT for producing technically qualified scientists? Do the outside
influences acknowledge MIT for producing scientists who conform to the
values, norms, rules, and beliefs of the society?
Environmental
uncertainty is a result of three conditions (Duncan, page 365)
1.A
lack of information concerning the environmental factors associated with
a particular organizational decision making situation.
2.An
inability to assign probabilities accurately with regard to how environmental
factors will affect the success or failure of a decision unit in performing
its functions.
3.A
lack of information regarding the costs (monetary, time, allocation of
scarce resources, etc.) associated with an incorrect decision or action.
To
limit the amount of environmental uncertainty team members need to become
aware of what the environmental factors are and accurately perceive how
they impact on the task. Accurate perceptions allow the team to formulate
effective action plans that will enhance the team's performance.
What
kind of organizational environment is MIT?
There are two types of organizational structure used to stabilize uncertainty
in general environments, organic and mechanistic. Organic systems
exhibit a higher degree of task interdependence, greater decentralization
of control and authority, and more horizontal communication. Mechanistic
systems are centrally controlled and hierarchical with a task specialization
and communicate vertically. Each system can be effective under specific
circumstances.
Questions
to ask to determine what system is being used:
·What
is the amount of task definition and knowledge required to perform in the
organization?
·How
clearly are your responsibilities defined for you?
·What
is the extent of task flexibility?
·What
is the primary pattern of communication?
·How
are decisions made?
Does
the organization exist in a stable, predictable environment or an unstable
turbulent one?
Environment
Assessment
Table
of Contents
Culture (Steers
& Black, 1994)
Culture
is the common set of behaviors, values, beliefs, patterns of thinking and
assumptions shared by members of an organization. Culture shapes
our view of the world. Culture determines how we think and behave
towards ourselves, others, and the world. From cross-cultural research
we know that cultures are built on core value orientations. Value
orientations are preferences for certain states of affairs or outcomes
over others. As previously mentioned, identifying how a culture is
defined relates to ten key variables, environment, time, action, communication,
space, power, individualism, competitiveness, structure, and thinking (Brake
& Walker, 1995). In this chapter we have expanded the meaning of culture
to the different cultures in the MIT environment which includes each individual
team in the course. Each team is comprised of three individuals each
coming from a particular culture, once the team is formed the team develops
its own culture. Then the team's culture is within the culture of
the class, which is within the culture of the department, which is within
the culture of MIT. In some models culture is defined as the organization's
culture and all other cultures are considered subcultures.
Culture
Assessment
Determine the common set of assumptions and
beliefs shared by members of the organization(s) that affect your goal.
Table
of Contents
Power
Assessment
FRENCH
AND RAVEN’S (1968) SOURCES OF POWER
LEGITIMATE
POWER
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Based
on a person’s holding a formal position. Other person complies because
of belief in legitimacy of power holder.
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REWARD
POWER
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Based
on a person’s access to rewards. Other person complies because of
desire to receive rewards.
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COERCIVE
POWER
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Based
on person’s ability to punish. Other person complies because of fear
of punishment.
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EXPERT
POWER
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Based
on personal expertise in a certain area. Other person complies because
of belief in power holder’s knowledge.
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REFERENT
POWER
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Based
on a person’s attractiveness to others. Other person complies because
of respect and liking of power holder.
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TYPES
OF POWER
POSITION
POWER
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Power
granted by the organization, including legitimate, reward, coercive and
information power.
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PERSONAL
POWER
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Power
derived from the person, rather than the organization, including prestige
power and leadership power.
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POWER
STEMMING FROM OWNERSHIP
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POWER
FROM PROVIDING RESOURCES
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POWER
FROM CAPITALIZING ON OPPORTUNITY
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POWER
STEMMING FROM MANAGING CRITICAL PROBLEMS
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POWER
STEMMING FROM BEING CLOSE TO POWER
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Common Power Tactics
·Controlling
Access to Information
·Controlling
Access to Persons
·Selective
Use of Objective Criteria
·Controlling
the Agenda
·Using
Outside Experts
·Bureaucratic
Gamesmanship
·Coalitions
and Alliances
Guidelines for the
Use of Power
Referent Power
·Treat
team members and others fairly
·Defend
team members interests
·Sensitive
to others' needs and feelings
·Engage
in role modeling
Expert Power
·Promote
image of expertise
·Maintain
credibility
·Act
confident and decisive
·Keep
informed
·Recognize
other team members' concerns
· Avoid
threatening others' self-esteem
Legitimate Power
·Be
cordial and polite
·Be
confident
·Be
clear and follow up to verify understanding
·Make
sure request is appropriate
·Explain
reason for request
·Follow
proper channels
·Exercise
power regularly
·Enforce
compliance
·Sensitive
to others' concerns
Reward Power
·Verify
compliance
·Make
feasible, reasonable requests
·Make
only ethical, proper requests
·Offer
desired rewards
·Offer
credible rewards
Coercive Power
·Inform
others of rules and penalties
·Warn
before punishing
·Administer
punishment consistently and uniformly
·Understand
the situation before acting
·Maintain
credibility
·Maintain
confidentiality
Table
of Contents
Power Assessment
DIAGNOSING INFLUENTIAL INDIVIDUALS AND PERSPECTIVES
1. Diagnose patterns of dependence and interdependence. Recognizing influential
individuals in achieving your goal.
2. Diagnose perspectives. How are those influential people likely to feel
about your goal? What are their points of view concerning your goal?
INDIVIDUALS
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TYPE OF INFLUENCE
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PERSPECTIVE
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ADVANTAGE
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DISADVANTAGE
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Table
of Contents
Identify Power Bases
1. Create a power hierarchy chart. Do not include yourself.
2. Rank influential individuals by who is the most and least influential in achieving your goal.
Personal Power Assessment
IDENTIFY YOUR POWER BASES:
1. What are your existing sources of power?
2. What bases of influence can you develop to gain more control over the situation?
Table
of Contents
List of Leadership Competencies
Technical Expertise: specific
knowledge, skills, qualifications, or experience required to perform in
a particular team
What is the specific knowledge
needed for the task?
Ability to Influence:
ability to move others to act in a desired way.
Competency Level:
1.
Actively attempts to sway others through direct commands to act in a desired
way
2.
Open to other ideas and listens actively to others before directing them
to act in a desired way
3.
Coaches others in desired ways to act
4.
Influences others by acting in desired way themselves and delegates work
in an organized manner which allows others to act in a desired way
Accountability:
ability to establish in other team members a commitment to achieving
results by making them accountable to the equal sharing of work, the regulating
of their behavior and leading by managing in a situational specific manner.
Competency Level:
1.
Is able to establish commitment through directly telling people what to
do.
2.
Listens to others ideas and then directs members to be accountable
3.
Use well organized action plans and delegates tasks through collaboration
and situational management to make people accountable
Achievement Orientation:
desire to do well and work to a high standard.
Competency Level:
1. Sets own standard and works toward it.
2. Asks directly what is expected of him/her.
3. Collaborates with others and then sets standard to work towards
Analytical
Thinking: ability to make formal and logical deductions,
Using
models and formulas, and scientific solutions. Prefers theory and
method to data. Can make systematic comparisons of different features
and sets priorities on a rational basis, identifying time sequences and
causal relationships.
Competency Level:
1. Consistently uses formal and logical deductions successfully
2. Sporadically has ability to make formal and logical deduction
3. Uses formal and logical deductions but needs developing further
Applying
Expertise: ability to gain, use, and disseminate knowledge to oneself,
team members, and others.
Competency Level:
1. Acknowledged as expert in the field
2. Learning to apply expertise
3. Can sporadically apply expertise
Bias for Action:
tendency to think over problem before taking action
Competency Level:
1.
Can appropriately and consistently decide when to act and when to delay
2.
Sometimes uses bias for action
3.
Acts and thinks afterwards
Collaborating with Others:
willingness and ability to work with others to achieve shared success.
Competency Level:
1. Can collaborate when needed
2. Sometimes has ability to collaborate in specific contexts
3. Works alone and prides themselves on their individuality
Communication: ability
to utilize multiple communication modes and channels. Utilizing all
technology available to keep the team high performing.
Competency Level:
1.
Ability to increase resources by being trained in latest communication
technology
2.
Understands and utilizes present technology and maximizes technology as
resource for the team
3.
Utilizes some of available technologies but not completely trained in some
of the technologies available
Conceptual Thinking: ability
to think of new ways to look at problems and detect patterns in systematic
reactions
Competency Level:
1.
Innovative, creative and applies knowledge adeptly. Communicates
concepts clearly and accurately
2.
Shows some innovation and application of knowledge. Can communicate
clearly and accurately
3.
Shows some innovation and application of knowledge but not able to communicate
concepts clearly and accurately
Dedication: ability
to meet objectives under increasingly challenging circumstances.
Competency Level:
1. Thrives in challenging circumstances and can meet objectives
2.
Has some stress in challenging circumstances ad meets objectives
3.
High stress level in challenging circumstances and doesn't meet objectives
Directiveness: the
ability to set firm standards for behavior and through coaching and team
building and maintenance hold other team members accountable.
Competency Level:
1. Excellent team leader
2. Learning to coach a team properly
3. Has an innate skill to become team leader but needs training
Flexibility: ability
to adapt and work effectively within a variety of situations with other
team members, and other individuals. Ability to understand and manage
different perspectives on an issue, while using situation specific management
skills to manage the team.
Competency Level:
1.
Understands and expertly use situational specific model of management
2.
Has been introduced to situational specific model of management and is
practicing methods and uses tools
3.
Has not been trained in situation specific model of management
Interpersonal Understanding:
committing to understanding other team members by assessing their behavioral
competencies.
Competency Level:
1.
Is adept at using assessment tools to assess behavioral competencies
2.
Is rained in using assessment tools but needs practice
3.
No training in assessment procedures
Networking Ability: ability
to build relationships and use them to accomplish the goals and objectives
Competency Level:
1.
Expert at communicating information and building relationships with others
2.
Uses networking to accomplish goals and objective but could do more
3.
Does not network
Organizational Awareness:
understanding the organizational culture and managing the influences
to achieve the objectives. Ability to utilize informal communication
channels and utilize decision-making models to achieve high performance.
Competency Level:
1. No strategic management training
2.
Understands strategic management but has not been in position to apply
knowledge
3.
Understands culture of organization and how to identify and adapt to each
cultures influences
4.
Trained in strategic management, understands how to identify and adapt
to changes in organizational culture
Self-Regulation: ability
to regulate your own behavior and use emotional intelligence when faced
with negative responses or actions when provoked, in times of conflict
or while under stress.
Competency Level:
1. Does not deal with conflict well
2. Denies being in conflict with others
3. Knows conflict management techniques
4.
Aware of different conflict styles and knows how to appropriately apply
them to different situations
Strategic Orientation:
ability to link long-range visions and concepts to daily work.
Use of time management to keep the team high performing.
Competency Level:
1. Always worked alone
2. Managed other people while creating action plans for others
3. Worked as liaison between upper management and team members
4.
Skilled in strategic management concepts and been a project manager in
past
Team Leadership: ability
to use different leadership styles that are situation specific to achieve
high performance for the team.
Competency Level:
1. Directed groups of people
2. Been in collaborative settings where collaborated successfully
3. Been a team member on a high performing team
4. Trained in situational and shared leadership skills
Teamwork: ability
to lead teams and be a team member who can share work and leadership.
Competency Level:
1. Never been on a team
2. Been in a directive working group
3. Been on a team as a team member but never shared leadership
4.
Been a team leader where leadership was shared and there was equal distribution
of work
Technical Skill Development:
ability to assess technical skills in other team members and use them
effectively to accomplish the task.
Competency Level:
1. Never assess technical skills before
2.
Worked with others in work group and assessed skills using a directive
approach
3.
Worked on a team where cross-functional technical skills were needed
4.
Been a team leader on technical team
Personal Leadership Competency Assessment
What
Level of Competency do you possess and what are your improvement strategies?
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Structural
Assessment
Describe
the structures of the course, the department, and the university and how they will affect the achievement of your goal.
ORGANIZATION
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STRUCTURE
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ADVANTAGES
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DISADVANTAGES
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10.2x
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Course 10
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MIT
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Resource and Technology Assessment
Technology
is a desired outcome, goal, or output, usually conceptualized as a product
or service. Technology is defined in terms of its:
1. Physical objects or artifacts including products and the tools
and equipment used in their production.
2. Activities or processes that compromise the methods of production.
3.
The knowledge needed to develop and apply equipment, tools, and methods
to produce a particular outcome.
The
next assessment is an assessment of the resources your team possesses and
are utilizing to get the job done. Focus on the variety of tasks
your team will be performing to accomplish the goal. Focus on a description
of the technologies and resources used to do the tasks, production of the
reports, making photocopies, maintaining the
equipment, the taking and analyzing of the data, planning the experiment
and what resources you will use and how well they operate to give feedback
to others.
Example:
The technology I use for writing a paper is
1.
Physical objects include, a computer and printer, paper and a photocopier
or Copytech (where it is located, access to it, and reliability etc.)
2.
Activities I have to perform to do the task are: formulate outline,
type in formulation, composing and formatting the paper, proofreading,
printing and photocopying, and timely delivery.
3.
Creating a method of assessing whether the process was successful or not.
(Hatch,
1997)
In
a team technology is more complex and the structure needs to be more specific
and concise. Time management is a large factor in the successful
completion of the task. As a team your goal is to produce systems
that allow the team to collaborate successfully. In order to accomplish
the goal a clear understanding of the reliability of the resources and
technologies available including viewing your team members as part of the
team's resources is integral to the success of the team.
The technology of MIT is producing knowledge and educating students.
How is this core technology being used in your team? Take the goal
you are attempting to attain, analyze the team as a subset of MIT technology
and describe at the task level of analysis. List the advantages and
disadvantages of the technology. What activities is your team participating
in that support the technology? What activities are diminishing the
technology? Be sure to answer how each team member's technical abilities
are impacting upon the completion of the goal.
Resource and Technology Assessment
State in a clear and concise manner.
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Strategies-Brainstorming
With your team brainstorm a variety of strategies for action.
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Strategies-Guidelines for Decision-Making
With the team determine which of the strategies and tactics for exercising power seem most appropriate and effective.
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Action Plans
An action plan is used to improve work or task process. Coordinated and
collaborative action plans are important. Otherwise individuals could
improve their own working process while creating conflict and dissatisfaction
with other team members. Action plans are used to make decisions
about task assignments and work methods. An action plan has the shared
objectives of all the team members.
PROCEDURE
1. State the task
2. Identify the criterion to be applied to the task
3. Identify how you plan on evaluating how the task will be done
4. Describe how you will decide who will do what part of the task
5. Use a flow chart to determine how the task will be broken down and who will do each component of the task
6. Define how long each part of the task should take each team member
ACTION PLAN
Making those tough decisions!
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STATE GOAL:
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Step 1
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Subgoal
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Organization
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Influential People
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Action Steps
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Communication
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Step 2
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Subgoal
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Organization
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Influential People
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Action Steps
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Communication
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Step 3
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Subgoal
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Organization
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Influential People
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Action Steps
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Communication
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|
|
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Flow Chart
TASK Using
the information compiled in the Strategic Management Model of Team Leadership
Development, make action plans with flow charts for each of the actions
you need to take, i.e., writing the team paper, doing the oral presentation,
and designing the project.
_____________________________________________________________
A team uses a flow chart to identify the actual flow and sequence of events in a process. In a flow chart the following items are delineated:
1. Shows unexpected complexities, problem, redundancies, unnecessary loops
2. Point out where standardization and simplification is possible
3. Compares and contrasts the actual versus the ideal flow of process, identifying areas of improvement
4. Pictures the work process so team members can come to consensus about the action plan
5. Identifies where additional data is needed
6. Pictures the whole task process
To do a work flow chart:
1.Use
your criteria from your action plan to flow chart the steps you need to
take to successfully complete the task
2.Decide
on format
·Boxes
used to show task breakdown with multiple arrows coming into a box with
only one arrow leaving the box, circles, etc.
·Ovals
are used to show information needed or action used to start the process
and used to show results at the end
·Diamonds
show where a decision by the team is necessary
·Arrows
show the direction or flow of the process
In
the flow chart demonstrated on the next page we use all boxes to delineate
tasks, decisions and action information and use arrows to show the flow.
3.Determine
the boundaries of the task
4.Brainstorm
a list of all major activities, input, outputs and decisions from the beginning
to the end of the task
5.Sequence
the steps
6.Decide
on the time it will take to do the process
7.Stay away from minute details
A flow chart may look like this:
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References
Aurelio, J. (1997). Lecture Notes.
Boulding, Kenneth (1989), Nature of Power.
Sage Publications Inc.
Dubrin, A. J. (1995). Leadership: Research
Findings, Practice, and Skills. Boston, MA: Houghton Mifflin
Company.
Hersey, P., & Blanchard, K. H. (1988). Management
of Organizational Behavior: Utilizing Human Resources, 5th ed.
Englewood Cliffs, N.J.: Prentice Hall.
Nadler, David A. and Tushman, Michael L., (1997) “Implementing
New Designs: Managing Organizational Change,” Managing Strategic
Innovation and Change, New York: Oxford University Press.
Nahavandi, A. (1997). The Art and Science
of Leadership. Upper Saddle River, NJ: Prentice Hall.
Pfeffer, Jeffrey, (1997) “Understanding Power in Organizations,”
Managing Strategic Innovation and Change, New York: Oxford
University Press.
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Your responses will be processed by the staff once you hit the "Submit Form"
button, and the results will be delivered to you at the next team leader's meeting.