References for Issues in Automation (complacency & trust) topic:
Other supporting references:
R., Sheridan, T., and Wickens, C.D. (2000). A model for types and
levels of human interaction with automation. IEEE Transactions on Systems, Man,
and Cybernetics Part A: Systems and Humans, 30(3), 286-297.
N.B., Woods, D.D., and Billings, C.E. (1997). Automation surprises. In
G. Salvendy (Ed.), Handbook of Human Factors and Ergonomics (2nd edition). New