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Other supporting references:

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Sarter, N.B., Woods, D.D., and Billings, C.E. (1997). Automation surprises. In
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York: Wiley.

Metzger, U. and Parasuraman, R. (2001). The role of the air traffic controller in
future air traffic management: An empirical study of active control versus passive
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Yeh, M. and Wickens, C. D. (2000). "Attention and trust biases in the design of autmented reality displays." Technical Report ARL-00-8/FED-LAB-00-1.