References for Designing for Special Groups topic:
Papers reviewed :
Keates, Clarkson, Harrison, & Robinson (2000). "Towards a practical inclusive design approach."
Newell, A. and Gregor, P. (2000). "'User sensitive inclusive design'-- in search of a new paradigm."
Other references:
Web browser for the visually impaired
Website that describes how to design universally usable webpages
"Principles" of universal design from North Carolina State University researchers