2.009 Product Engineering Processes

Tips for Digital Communication in 2.009

By Justin Lai '07 and Geoff Tsai '09, 2.009 alum and former team mentors

You will be communicating over email, Slack, and digital documents in 2.009. Your inbox and notifications will be an order of magnitude messier this term. So, take the time to find what works best for you to make the information more manageable. Although we offer these as tips, it’s always important to communicate about team communication — observe and discuss what is and isn’t working.

These tips were written originally for email only, but most of them are relevant to the team’s use of Slack. There are mail lists setup for your sections, teams, and course staff, as well as a Slack team with channels for your sections.

Composing email

Sending email

Responding to email

Tools