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Human-use Analysis Reviews
Home > Assignments > Human-use analysis results > Reviews for Cody Jacobucci

Cody Jacobucci
6 wits
[review]

 Analysis RatingsPresentation Ratings
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Reviewer 1:
Reviewer 2:
Reviewer 3:
Reviewer 4:
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Quality and thoroughness of human-use analysis and improvement suggestions

Reviewer 1:

Warm-up: The humorous account of a Z Center tour is a great hook. I appreciate how this introduction includes a physical description of the gym, an overview of what to expect, and a legend.

Routine: This is a good overview of your typical routine. What are the different types of users who go to the gym (e.g., the workout junkies, those who are going for the first time due to their New Year's resolution, athletes, etc.)? What does the routine look like for these user groups? One way to bring the user needs to life is to create 2-4 user personas that group together common characteristics, experiences, preferences, and attitudes learned from the people you interviewed and / or observed.

The Roll: It would be interesting to know who you interviewed / surveyed (e.g., women, men, undergrads, grads, staff, age range, what types of sports they play, etc.) The 3 pain points you identify are clear and revolve mainly around the getting ready step. What about other pain points when using the machines to work out, to access vending machines / rehydrate, to complete the workout (e.g., cleaning the machines), and to wash up after a workout? Since you are analyzing the overall Z Center, how is the lighting, room temperature, signage, atmosphere / culture at the gym, etc.?

Stretch: You propose feasible solutions to the pain points identified earlier. I like how you named one of them "Lock-o-Putty". There is opportunity to ideate more deeply. For example, how would you increase utilization of the 3rd floor beyond revitalizing it (e.g., clear signage directing people upstairs, etc.) How would you increase utilization of the machine section on the 2nd floor (e.g., include training manuals so people understand how to use them, etc.)? Something to consider is how each solution will impact the user's experience and feelings; will it impact other user needs? For example, how will users feel using opaque lockers (e.g., exposed bras, etc.)?

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Reviewer 2:

Hey Cody! Your human use analysis is very thorough--it helps that you are one of the frequent users of the facility because we as readers get a first hand look from a gym goer. I do have a couple suggestions for improvement though, here they are:

-I would have liked to see more first-person accounts from other users. You summarized what your interviewees said into one generic quote, but I think it would have been more comprehensive had you but first-person quotes from users who have a broad range of experience working out, and of multiple genders. Also, just in general when you are doing user interviewing, it is nice to know some statistics on the interview pool. How many people did you talk to? Age range? Gender distribution? Did you approach them at the z or elsewhere, and if it was at the z was it during these "peak hours" or no?

-There are some inconsistencies of terminology, which isn't a huge deal, but for example you call the underutilized portion of the z the "second floor" sometimes and the "third floor" other times. In context it makes more sense, but I still had to stop and think when this happened.

-I was wanting to see some more research/numbers associated with the analysis to bring more context. More specifically, statistics: what percentage of campus works out regularly? Of those people, how many male and how many female? What exactly are the "peak hours" you spoke of, and what percentage of the gym is full during those times versus others?

-Lastly, I think the last detail that could have rounded this analysis out would be do to some research on other campus workout facilities around the country. Which ones are considered to be the "best"? In what ways is the z like those places, and in what ways is it different?

One thing I really liked about your analysis was the anecdote from tour guides at the beginning. It was a good story, so it drew me in, and it helped set the tone for the rest of the website/project.

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Reviewer 3:

This was an incredibly thorough analysis of a day in the life, he took photos of the current experience and articulated many pain points of the Z experience.

In the "Routine" section, I would've loved an overview of the gym experience then a further breakdown of the pain points. It was hard to remember where in the gym-going narrative I was after the pain point explanation. Subtitles would also have helped in the routine section, or a submenu that acts as both navigation and summary.

I'm interested to see whether people don't go to the third floor because there aren't squat racks or if they don't know of its existence. If it's the latter, a couple signs could be a quick and easy fix.

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Reviewer 4:

Cody's analysis of the Z Center is very thorough. He clearly lays out the use-cases for the center and details what could be improved for the users. The writing has a light and humorous tone, which works well for presenting a recreational activity. His presentation of solutions was clear and well-though out, but it might be nice to see the ideas presented differently from the rest of the website. Perhaps he could add sketches of what he envisions for the Z. I would also suggest using more direct quotes from users, and perhaps show the users in action at the Z. Great job overall!

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Clarity and presentation of human-use experience analysis

Reviewer 1:

Warm-up: The graphics and text are nicely combined. I chuckled at the images you selected for the buttons to move to the previous / next page; they are quite appropriate for your topic!

Routine: Good use of pictures!

The Roll: The use of quotes is a powerful way to highlight user needs. One way to increase the impact is by including a photo of the person. I really like how you used one quote and would love to see more quotes. In addition to the pain points, it can be helpful to highlight the positive experiences associated with the Z Center and develop a full user needs list.

Stretch: Good use of visuals here to demonstrate some of your solutions. You could add photos / sketches for each idea. From a visual layout perspective, the references and one of your suggested ideas are misaligned.

Overall: It's very creative how you structured your site like a workout! A few minor things--running a quick spell check can be helpful.

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Reviewer 2:

Your website is at a whole very clean, and it is responsive which is nice!

-There are a couple funky lines of code, that left the "wait times" title floated to the right of my screen until I messed with my browser size and it wrapped around to where it was supposed to be. That's not a huge issue though.

-I thought the "warmup....stretch" layout was fun and playful--nice touch.

-Some of the images were a little ambiguous and I wanted captions. I was reading the full text so the images became clearer, but for someone who wouldn't be reading as thoroughly as I was captions would help contextualize the images. I have found that the tag

works well for this purpose.

Overall though, I think the website and presentation is clean. I didn't find myself bored at all while reading your account--so as a whole it was very good.

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Reviewer 3:

Great colour scheme based on the Z! Ideas were clearly presented.

If one were to nit-pick, it's unclear why the "warmup" section is left aligned whilst the rest of the navigation is to the right.

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Reviewer 4:

The presentation of the analysis is excellent. The website is well-designed and the Arnold Schwarzenegger buttons are great! There were a couple of typos and formatting errors, but otherwise it was really well done!

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