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Human-use Analysis Reviews
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Rachel Deghuee
team puzzled
[review]

 Analysis RatingsPresentation Ratings
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Reviewer 1:
Reviewer 2:
Reviewer 3:
Reviewer 4:
1-marginal     2-ok    3-good     4-very good    5-outstanding

Quality and thoroughness of human-use analysis and improvement suggestions

Reviewer 1:

I think Rachel did a good job of introducing three different manual coffee brewing methods and associated usage, advantages and shortcomings. I'm also impressed by her creative solution which is to redesign a new machine combining favorable features of these three methods such that different groups of target customers can get whatever they want with only one machine. I have a few suggestions for the author to consider:

1. I believe that the each of these three different brewing methods can deliver distinguished coffee to its target customers who are sensitive to their preference. I'm not sure if your new design will fulfill the expectation of three different target groups perfectly.

2. It would be better you can add more human use analysis to each type of brewing method.

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Reviewer 2:

You did a great job going into detail with the three different types of Craft Brewing in you report. I really like the pictures you used and the personas you associated each style with (although I don't know if I agreed with the titles you used...). You did a great job framing the problems with each and then trying to design a solution that solved each of these issues. It would have been nice if you included information on the relative times of each technique in a chart so we could compare (I left not really know those benefits). I also think you could have discussed the major flaws people have using this devices -- they are super non-intuitive (especially measurements, wait times, water temperature, etc.) and you mentioned this, but didn't really have a solution. If you solution had had a better way to deliver instructions that would have been awesome.

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Reviewer 3:

I think a lot of the analysis is very thorough. It was a smart choice to have three personas to represent the different methods, as you could follow it through the whole analysis. You did a really good job having a picture in addition to a written description for every step of the process. I appreciated the attempt at redesigning coffee makers into a new product based on a variety of criteria and feedback.

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Reviewer 4:

The analysis is extremely thorough with primary research and usage of personas.

My two improvement suggestions:

1. Cut down on the level of detail in introduction. Not all information in that is directly related to the design or designing a better coffee maker

2. The Smart Cup which is the most important (arguably) part of the analysis is hidden among the tabs. It should be the landing page of the redesign and then the next tab can get into the details of the basis of the redesign

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Clarity and presentation of human-use experience analysis

Reviewer 1:

I think Rachel did a good job presenting her thoughts clearly. Her reports demonstrate with a series of images and texts in a proper manner.

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Reviewer 2:

Most of the website was super clear. The flow of the content was easy to understand and you made really good use of graphics and images to explain the different parts of the problem and solution. However, you had a chart that made no sense to me (no titles) -- I think a final table would have done an awesome job summarizing you work, but it wasn't done well enough to give me what I needed. By the end I knew a lot about brewing coffee, but not necessarily which method was the best based on my tastes (just cause there was so much info).

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Reviewer 3:

The static sidebar is a good feature, but I would have liked the text to be a little lighter to create more of a contrast. The black and white theme works well for the rest of the site. One suggestion would be to make all the boxes with the pictures and step explanations in the usage section to be equal size and maybe indicate that they are steps such as with arrows or numbered boxes.

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Reviewer 4:

The design of the webpage is super neat with links to all different sections prominently on the left. There is some text which is currently not rendering well like "don't" in user personas. Worth checking the text formatting on each page.

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