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Human-use Analysis Reviews
Home > Assignments > Human-use analysis results > Reviews for Garrison Snyder

Garrison Snyder
team mango
[review]

 Analysis RatingsPresentation Ratings
Average Rating
 
Reviewer 1:
Reviewer 2:
Reviewer 3:
Reviewer 4:
1-marginal     2-ok    3-good     4-very good    5-outstanding

Quality and thoroughness of human-use analysis and improvement suggestions

Reviewer 1:

The use of comparison across the watches was a very unique and helpful way to understand the challenges that various manufacturers have faced in developing a digital watch and the design solutions that have already been incorporated into market solutions. It seemed that a more explicit introduction of these three watches (Make/Model) would allow for them to be referred to directly within the analysis and useful to the reader after going through the report, particularly if they were in the market for digital watches. The use of quantitative data (time to set the time) in comparing the product user experience was a big plus; however, explaining the activity in detail with images prior to exploring what other individuals faced would improve the understanding of the actual user experience. I would like to visually understand the challenges faced by these users in setting the time, as well as the readability of the watch face in the dark with the watch light on as this is one of the main features of the watch.

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Reviewer 2:

The analysis was thoughtful. I liked the experimental method of giving the watches to users of varying levels of experience and having them try to test the watches out. I am curious about the performance on the first and third watch, especially since it was mentioned that users learned after trying out the first one. One suggestion for improvement is to give the third watch to different inexperienced users and see how their time compares. You could also increase the number of subjects to make it easier to normalize across subjects.

Another suggestion for improvement would be a quick sketch of what you think a redesigned watch interface would look like, to better accompany your suggestions. Overall, the improvements logically followed from the analysis and were good suggestions.

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Reviewer 3:

I find the analysis thoroughly explores the performance of digital watches of interest. One thing that I find missing in lots of other reports is the inclusion of users with different user backgrounds, including both experienced users and new users. This aspect makes the evaluation more comprehensive and has more credibility. In addition, the analysis is not only conducted on one particular product, but instead on a variety of them, enhancing the impact of the final solution. One thing that can be improved is to include a rough scheme of the improved design so that the reader can grasp the idea more clearly. Similarly, because of the process of adjusting the watch has quite a few steps, it would be better to use a flowchart to demonstrate the process.

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Reviewer 4:

Nice job - this analysis is really great! The interface and the user experience sections are my favorites. Trying three different watches (instead of just one) with different interfaces is a great way to get a sense of what works and what doesn't work for users. Interviewing users with different levels of skill also adds to this; a great feature is the comparison of the times that it takes for each category of user to set the time on the watch. A follow-up question that comes to mind after reading this analysis is, do users have a preference for the location of each standard button on the watch?

A few suggestions would be to include video as well as the pictures; since setting the watch involves a lot of auditory feedback, it'd be nice to be able to experience the sounds that are involved. It would also make the interface part of the analysis a little clearer if, in addition to describing the actions that are needed to set the watch, the viewer is able to see it through a video. Additionally, a drawing of the solution watch would be nice to encapsulate your recommendations. Finally, more statistics on watches and the digital watch market, including references, in the overview would help to give more context as to why digital watches are still important (and thus, why a human-use analysis for digital watches is still important in the age of smart phones and smart watches).

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Clarity and presentation of human-use experience analysis

Reviewer 1:

This website allows the reader to focus on the material at hand. The use of tables and images brings life to the webpage. I found that the site would greatly benefit from a spellcheck, as there are grammar and spelling mistakes which distract the user throughout the site. Although the intended meaning of sentences is not particularly ambiguous due to these spelling mistakes, it does challenge the credibility of the author. The navigation pane on the let of the page is functional, but would benefit from some styling. Using a font that resembles the one used for the numbers of a digital watch would be a great styling addition!

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Reviewer 2:

The website had a clean interface, was not cluttered, and was easy to understand and navigate. One thing that bothered me was that the menu bar was so far off to the left, right at the edge of the page, which made the layout seem off-balance because it did not align with anything else, and made it a bit less intuitive as a viewer since my eyes had to jump so far away from the title to find the navigation.

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Reviewer 3:

On the interface page, I like that all the important features are outlined in the rectangular frame, so it's clear for the reader what to focus on the most. Also, the table that lists out the different time used on each watch by different types of users is a very good illustration of users' experiences with the products. Some part of the report feels too verbal, such as the solution part, and I think can be made more clear if images are adopted.

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Reviewer 4:

The black-white color themes of the website make everything easy to read. I like the text was confined to a smaller area of the screen, which makes the whole website flow nicely. A slightly larger navigation bar, that spans the width (or partial width) of the page would make clicking on the buttons a little easier. Another suggestion would be to include some captions with your pictures, so that it is clear what you are trying to convey with each. This is especially true for the Interface section - with the way the descriptions are currently organized, it was hard to tell which description was for which watch. Something that could help would be to label the watches as A, B and C, and refer to them consistently that way throughout the analysis. It was a little confusing reading some of the use descriptions when there was switching between identifying them by color versus the first/second/third watch.

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