2.744
Human-use Analysis Reviews
Home > Assignments > Human-use analysis results > Reviews for Kelly Chen

Kelly Chen
6dimwits
[review]

 Analysis RatingsPresentation Ratings
Average Rating
 
Reviewer 1:
Reviewer 2:
Reviewer 3:
Reviewer 4:
1-marginal     2-ok    3-good     4-very good    5-outstanding

Quality and thoroughness of human-use analysis and improvement suggestions

Reviewer 1:

Kelly,

This was an immediately relatable problem to address. I think this is the ideal scope for this sort of project. The flow of your web page was clear to understand and nicely detailed. I thought it was great that you didn't include too much text, because sometimes that is more annoying than useful. The close-up photos were great, and the quotes clear and concise.

Aaron

return to top of page


Reviewer 2:

This is one of the very good reviews I have read so far, and it is well thought out. It shows the use-flow for utilizing the product, includes perspectives from different users, and provides a nice redesign solution. The fact that Amazon product reviews were also considered was also impressive. There are however, some additional details that I would have expected to see in this review. In the User flow page, a much more elaborate description about the different steps of the process could have been provided - about a paragraph associated with each of the pictures covering topics such as information about the texture of the knobs, how difficult it is to turn a knob; Are the knobs having discrete positions at which they lock; Are there any haptic cues that indicate when you have reached a setting; What would you do if your hands are occupied; How does the door handle feel to the touch? Other things to consider would include how easily accessible the unit is for different groups of users.

return to top of page


Reviewer 3:

Overall, really good and an appropriate amount of detail to make the analysis thorough but not overwhelming. The analysis clearly details the steps in the process using the list/pictures, and the user interviews are very helpful in identifying the problems. The redesign is also awesome and well detailed/thought out; it's a great use of simplicity and design thinking. Definitely fulfills the assignment requirements.

One minor suggestion would be to spend a little more text talking about the intended users: who is supposed to use the toaster oven, in what situations they will interact with it, etc. Another would be to spend a little more time talking about the use flow of the different scenarios to help illustrate why it is so confusing (it's already well done, though).

return to top of page


Reviewer 4:

The user-experience was thoroughly evaluated, as well as, taking into account the experience and input from other users. Additionally, very careful attention was given to the current design features of the toaster. The final design ideas and examples were well-described and developed.

return to top of page



Clarity and presentation of human-use experience analysis

Reviewer 1:

Again, I thought your piece was very clear. You picked a device that the reader is probably already familiar with, which reduces your need to describe the device with a lot of prose, and focus more on suggested improvements. You also don't distract with excess graphics or design. In fact, I'd say your design was like a toaster, relatively clean and straightforward, and made to get the job done!

On a side note, I actually really disagree with turning knobs into sliders, but that's a matter of opinion. I had a lot of fun reading this piece. :)

return to top of page


Reviewer 2:

The website is very cleanly designed, and the pictures seamlessly blend with the background. This is the first review I read where a motivation is presented as to why you chose to write the review, which is a nice touch.

The user interface redesign is well thought-out and illustrated I like the focus on discretization. One added benefit that the redesign introduces, but is haptic cues. With the slider approach, people can just feel where the slider is and adjust it without even having to look at the labels - after having used the over for a while.

Some of the information that is in the "Problems" and "Redesign" sections should have first been introduced in the "Experience" section to illustrate during which step of the experience are people having problems.

There were some strange characters on the "User Research" page, such as "•" on every line for the Pros and Cons, which made readability less clear.

return to top of page


Reviewer 3:

I really like the visual presentation of this website! The colors are vibrant but not too intense. The navigation is easy and looks really good; it's easy to see which page you're on and when your mouse is hovering over the other links. The greying out of those elements looks very professional (and that greying delay effect is really cool). I also appreciate how the text only takes up the middle bit of the page - makes it so much easier to read.

Some small suggestions. First, the pictures on the "Experience" slide are really high resolution and make the page take a couple seconds to load (not that big a deal). Second, on the "Problems" page, the bullet points show up as "•" for some reason (not sure if that's my computer or what).

return to top of page


Reviewer 4:

Very-well presented in a simple but aesthetically nice format. Each section provides a brief but precise overview. And the visuals are well-implemented and formatted within the website.

return to top of page