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Human-use Analysis Reviews
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Megan Fu
organic finger food
[review]

 Analysis RatingsPresentation Ratings
Average Rating
 
Reviewer 1:
Reviewer 2:
Reviewer 3:
Reviewer 4:
1-marginal     2-ok    3-good     4-very good    5-outstanding

Quality and thoroughness of human-use analysis and improvement suggestions

Reviewer 1:

The analysis was thoughtful, especially with the interviewing of both visitors to the museum and the museum staff. The suggestion for the redesign of the layout of the museum and the comment about the gift shops and the mementos was insightful. I especially liked the idea of a 'transition' like those of 5wits; I thought this was a good subject choice for a human-use case study because it also involves a type of 'open-world' interactive exhibits.

One suggestion for improvement is to compare the museum to other museums in the area (such as the Boston Museum of Science, which probably is the closest museum in terms of mission promise, or even the Harvard museums) and see if there could be anything the museum could learn from other museums. Another thing is you mentioned a possible ticket redesign and I think the argument would be stronger if a sketch of what your suggestions for that, to juxtapose with the photograph of the receipt, had been included.

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Reviewer 2:

I love your level of detail with your visit. It is very comprehensive and helps me paint your experience clearly in my mind. I also love your use of beautiful images. They are very clear and relevant!

I like how detailed your analysis is, but since you write so much for each section, it is not friendly to readers who are in a rush. You should consider summarizing your main points into a TLDR, or highlighting the important texts.

For quality and thoroughness, I would strengthen your secondary research. I don't find Wikipedia to be the most legitimate source in the world, and only having that doesn't help. I be really interested in learning more about the context of the museum like who is it funded by and how that influences its current agenda, architecture of the building, internal design of the museum...

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Reviewer 3:

In depth analysis of a multi-faceted user experience. You explored many aspects of the MIT museum experience for multiple audience perspectives (student, locals, non-locals).

Suggestion 1: The analysis section may benefit from discussing issues you discovered in your experience. Most improvements stemmed from things identified in the experience, not from the analysis section.

Suggestion 2: Focus the scope. Is it the user design about what happens at the museum or how people discover the museum? Both are discussed in detail but all recommendations are about the visit.

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Reviewer 4:

I certainly never thought of the MIT Museum as something you can do a user experience analysis for but you did a great job with it! I liked how you included humor through your analysis. I thought some of the solutions you proposed were very creative, such as redesigning the museum layout to creating a branding in order to attract more people.

I think it would have been helpful to include more pictures and videos of the exhibits themselves. I would have liked to see a video of the staircase piano and all the fun you were having with it to go along with the text. Also actual images of the layout of the museum would have been helpful to picture how it looks and what the problems with the layout are.

I also would have liked more description of the exhibits. You mention in the end that you and Jake were inspired after the trip, and I would have loved to know more about what you saw that inspired you so that I could be inspired too.

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Clarity and presentation of human-use experience analysis

Reviewer 1:

I liked the clean aspect of the website and how it wasn't cluttered by too many things. Two things that bothered me (though these are more nitpicky) was that the text, when all expanded out, only aligned to their individual paragraphs and not to each other, and the lists didn't have spacing between them but blended into the paragraph, making them harder to read. Also, there were some symbols that did not show up correctly (in the two quotations about the MIT museum's mission statement), which is probably due to copying and pasting within html.

The photos were very nice as well! Overall, a really good job of presenting a clean and simple website, which I appreciated because it was easy to navigate.

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Reviewer 2:

I love your intentional typography. This detail goes a long way. I also enjoy your tab menu that pushes content down. I like how there doesn't exist any tab menu when the reader is reading so the page comes off really clean. I can imagine this design becoming frustrating if there was more content and the outline was more complex.

I ran into similar issues so I am guilty of this as well, but some of your text was converted into weird symbols when my browser, Chrome, parsed it. It is most likely because of your use of the symbol '. In the future, you should test it in different popular browsers and anticipate this problem. Check your intro.

-minor spelling error in experience ("took a walk"), "once" in solution

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Reviewer 3:

The page is clean and major sections are presented in an easy to follow manner. A more comprehensive title or sub title beyond "MIT Museum" would help orient the reader to what the page is about (ex: MIT Museum: A Human-Use Critique). Key points are often lost in the large blocks of text that contain in depth analysis and descriptions. Subheaders or lists of key points summarizing each section may help with clarity. Captions/tiles would help orient the readers to the pictures, especially in the improvements section (current entrance, proposed entrance, etc.). The overall flow was logical, but required the user to read walls of text to extract the relevant information.

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Reviewer 4:

The website design was very clear and easy to use. I liked the simplicity of the home page, with just the title and 5 major categories.

There were a few instances where the word "MIT's" was written, but it did not distract from the meaning as I knew you meant MIT's.

Also I was not sure what the purpose of some of the images were, such as the Robot's and Beyond image at the end of the solutions portion. Additionally, the image of the floor plan is too small to read, and when I click to open the image in a new tab I get a very dark gray image on a black background, making it impossible to read.

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