From: Bob Bobson <bbobson@bob.com>
To: Alice Fruitcake <alicef@iwl.com>
Subject: Widget order #242314-3L
Date: 10-Dec-2000 15:34:23 EST -0500


Hi, Alice.  I got your message regarding our recent order of Blue
Widgets.  That change in size shouldn't matter greatly, since our
product can incorporate a small variation in widget size.  Let's go
ahead with the order, in the new size.  Can the order still be shipped
in time to arrive by New Year's?  If not, we'll need to modify our
design schedule, so any holdups should be brought to my attention.

Thank you for your prompt reply.

Cheers,
Bob

----------------------------------
 Robert X. Bobson III
 Head of Research and Development
 Bob Bobson and Sons
 bbobson@bob.com
----------------------------------


On December 9, 2000, you wrote:
> Hello, Bob.  I've discovered a slight problem with your Blue Widget
> order.  We actually no longer carry Blue Widgets in the 2 1/2 inch
> size.  We've completed our metric conversion in the Blue Widget
> Division, and so we now only carry Blue Widgets in metric sizes.  The
> closest size to the 2 1/2 inches you requested is a 6 cm Blue Widget.
> The new widget is just over 2 1/3 inches in size.  Can your product
> use these smaller-sized widgets?  If so, we can continue with your
> order as before.  If not, I can put you in touch with another widget
> company that still produces widgets in inch-based sizes.
>
> --Alice
>
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>  Alice Fruitcake                   alicef@iwl.com
>  Sales Representative              V: 919/555-0949
>  International Widgets, Ltd.       F: 919/555-1243
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=