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Aurora Motivations
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Though
Teradyne has grown steadily since its inception, the company fortunes fluctuated due to the highly cyclical nature of the semiconductor
industry. In particular, during 1986-1990 Teradyne lost a great deal of
money due to an industry recession and fierce competition.
After a failed attempt to alleviate stresses by improving company
operations alone, top management officials realized that they needed to improve
the quality of ATE.
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Timeline: 1986-1995 |
However,
in 1991 a shift in strategy brought back the emphasis on profitable growth.
Teradyne improved their standings considerably and recovered from their
previous losses by 1993, culminating in 1995 being one Teradyne’s most
profitable years.
By 1995 the ATE industry had recovered. D'Arbeloff noted, "It was clear that our industry was recovering very
quickly, and at that point I was looking beyond what we were doing to see what the holes were." He found Teradyne
to be lacking primarily in two areas - hardware and software. He saw that CMOS had
emerged as a predominant semiconductor technology and Windows NT was rapidly becoming
the operating system of choice of many engineers. The development of Teradyne's core business to encompass the emerging technologies became
known as the Aurora Project.
Project Goals
Essentially,
the Aurora Project strove to produce an automatic tester for integrated circuits
using the revolutionary advances in hardware and software technology.
Their primary objectives were to significantly reduce development costs
and create testers that were a fraction of the size of the older mainframe
testers.
On the hardware side, Teradyne engineers wanted to shift the company from
ECL CMOS timing generators.
By capitalizing on the simpler design and a higher level of integration
on each chip, smaller testers could be developed. From
the software side, the company needed to expand beyond the UNIX platform and
respond to a growing prevalence of the Windows NT platform. Building
for the Windows platform would allow Teradyne to cater to a growing community of
developers and engineers who were well versed in Windows and unfamiliar with
UNIX.
Such a move would also lead to significant improvements in productivity
and drastically lower development costs.
Furthermore, newer customers would no longer need to spend time learning
a new platform and could immediately begin development using familiar base
applications such as Excel and Visual Basic
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INTEGRA J750 on Intest Manipulator [4]
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Results
The two initial project goals were to reduce costs and to create a smaller tester. It lowered development costs by 25% and was
also a fraction of the size. In addition, the accompanying software was as easy to use as Microsoft Excel. As of March 2000, less
than two years after the initial launch of the product, over 350 INTEGRA's have been sold to 38 customers with over $200M in orders
received. Perhaps even more importantly, all of the other semiconductor test divisions are utilizing Aurora's revolutionary hardware
and software developments in their own products.
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Timeline: 1995-2000
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How Aurora Solved the Innovator's Dilemma
After examining the development
of the Aurora Project, its implementation and its ultimate success, it is
evident that Teradyne did solve the Innovator’s Dilemma. Teradyne fit the criteria for a company facing the
Innovator’s Dilemma. It was a
large, established company with a particular role in the semiconductor testing
industry; it targeted the high-end ATE market and developed mainframe testers
for its loyal customers. Teradyne’s growth had depended on developing sustaining
technologies and customizing them for its clients. However, with the conception and development of the Aurora
Project, Teradyne succeeded in answering all of the challenges, outlined by
Christensen, that large organizations faced when trying to embrace new,
disruptive technologies. It
correctly identified CMOS and NT as disruptive technologies and experimented
with its development. Despite
uncertain markets and uncertain profits, d’Arbeloff recognized the importance
of these new technologies. Furthermore,
in the context of a large, immobile firm and despite internal resistance, he
recruited top talent to manage the project.
The Aurora team brought the project to fruition and delivered on all of
the promises initially laid out. Finally,
Teradyne’s management isolated the appropriate market for the INTEGRA J750
tester and successfully introduced the product to customers to ensure financial
success.
In
short, Teradyne dealt with every challenge posed by Christensen effectively to
come up with a viable solution for the Innovator’s Dilemma in this particular
instance. The question remains, however, of whether Teradyne managed to
find a general solution to the dilemma.
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Teradyne
and the Innovator’s Dilemma Model
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Our Conclusions
Teradyne’s Aurora Project is
extremely unique in that it is one of the few instances a company has been able
to overcome the internal hurdles typical of large, established firms and
actually solve Christensen’s Innovator’s Dilemma. In addition to being a technical and commercial success, the
Aurora Project also established a new semiconductor tester trajectory based on
CMOS and Windows NT and was able to effectively share its innovations with the
rest of the firm.
D’Arbeloff’s struggle to
transform the Aurora Project from an idea into a reality certainly illustrate
sources of internal resistance that define Christensen’s Innovator’s
Dilemma: customer satisfaction, project feasibility, company culture and
profitability. All of these
elements demonstrate how large companies like Teradyne are typically entrenched
in a rigid value network that immobilizes them and impedes their response to
disruptive technologies.
While the general consensus of
Teradyne management was that the proposed Aurora technology had great potential,
none of the division managers were willing to take on the project because they
were constrained by the firm’s rigid value network.
It was almost entirely through Alex d’Arbleoff’s consistent
perseverance that the Aurora Project came to be.
And once underway, Aurora continued to pick up momentum and eventually
produced a product that was a huge success.
The methodology employed in the
Aurora Project turns out not to be extensible, however.
Teradyne did not develop an unfailing formula for success that could
consistently solve the Innovator’s Dilemma.
There are simply too many factors which play into the ultimate success of
a product, many of which a firm has no control over.
This conclusion is derived from an examination of Teradyne’s past
failures that employed methodologies nearly identical to Aurora.
It just happened that everything fell into place at the right time for
the Aurora Project. D’Arbeloff
hired a great project manager to lead the initiative, the market condition was
suitable, and the technology turned out to be feasible.
Christensen himself says that it is impossible to predict markets that do
not yet exist; thus, companies that invest in disruptive technologies can never
guarantee success.
While
research of the Aurora Project and other past ventures at Teradyne did not
result in an extensible, general solution to Christensen’s Innovator’s
Dilemma, it did illustrate the importance of discovery-driven
planning. This principle states
that a company cannot expect to succeed in all of its pursuits, but it can
always learn from every experience. Most
importantly, a firm needs to be willing to fail in order to succeed. Says Christensen: “Discovering
markets for emerging technologies inherently involves failure, and most
individual decision makers find it very difficult to risk backing a project that
might fail because the market is not there.”
If
d’Arbeloff had not been willing to take significant risks, even in the face of
intense internal resistance, the Aurora Project and its immense successes would
never had been realized. Indeed,
Teradyne was most fortunate to have at its helm a leader who understood the
importance of experimentation and was willing to take on the inherent risk of
failure in the hopes of creating revolutionary technology that would solve the
Innovator’s Dilemma.

"It's very important that we
choose an ATE platform that's cost effective today and offers further
productivity, improvement, potential for our current device testing needs and
future technology roadmaps. The J750 reduces our overall cost of ownership
expenses with it's ability to test many devices in parallel in a high volume
production environment. We specifically like the zero footprint approach,
enabling higher volumes out of existing test floor space."
-Dr. Platzoeder, Senior VP
Corporate Backends at Infineon Tehcnologies [6]
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