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Assistant Director, Public Service Center

Basic Function and Responsibility
Supports the Public Service Center’s mission to provide centralized institutional support for student involvement in community service. Assists the Director with overall planning and implementing of PSC activities, particularly with direct oversight of student advising and outreach activities, and with evaluation of outreach programs in the public schools. Increases student awareness of and participation in public service activities by publicizing and promoting PSC activities at MIT as well as with local agencies, organizations, and with the public schools. Shares responsibility for the planning of PSC programs, and supervises assigned student and professional staff. Advises student groups interested in coordinating community service programs. Contributes to the development of policies and programs that support Student Life Programs. Some evening and weekend hours are necessary.

Characteristic Duties and Responsibilities

I. Program Supervision and Evaluation

Supervises coordinators of PSC programs in all aspects including recruiting volunteers, training volunteers, collaborating with appropriate constituencies and handling publicity and logistical oversight. Responsible for recruiting and training new student coordinators, supervising the development and maintenance of program materials, and delegating oversight of specific programs and coordinators to other professional staff as needed.

Works in conjunction with the Student Employment Office to oversee the Community Service Work Study Program and the Class of 1996 Senior Gift Project.

Assists with the development, implementation, collection, and interpretation of program assessments. Reports on program evaluation to the Director.

Participates in decisions regarding student requests for funding.

II. Advising

Oversees staff advising to student service organizations, living groups and individuals in the area of event planning and volunteer participation. May also advise new groups in the areas of initiating community service programs, covering issues of recruitment, fundraising, and training.

Serves as a source of information about Institute policies and procedures regarding student participation in these public service activities. Seeks out information regarding public service opportunities available at the international, national, local, and MIT community levels. Advises students and members of the MIT community about appropriate long- and short-term service opportunities for groups and individuals.

III. Program Development

Assists in maintaining collaborative relationships with the Cambridge Public Schools and other public education systems, service programs at peer institutions, community organizations, other MIT service programs, and student living and service groups. Creates networking opportunities with potential business partners, alumni, and national organizations to facilitate partnerships, acquire expertise, and share information.

Initiates and assists with grant writing, cultivating potential donors and stewardship events.

Assists the Director in data-gathering projects and prepares data and reports identifying and describing existing public service efforts in which MIT students participate, or determining contact persons at other public service agencies.

Leads the production and distribution of PSC publications. Assists with the coordination of publications including publicity for specific programs, the newsletter and office brochures. Writes, updates or edits draft copies of narrative descriptions of PSC programs. Drafts or edits press releases, short articles, and reports.

IV. Office Function

Approves standardized Institute forms such as requisitions, vouchers, and requests for payment. Provides moderate budgetary oversight: tracking monthly gift records and assisting the Director with responses, overseeing general spending and reporting to the Director regarding conformance to budget plan, overseeing arrangements for PSC activities and special functions.

Represents office at Institute meetings at which the Assistant Dean is not present.

Works on special projects or activities as assigned by Assistant Dean.

Supervision Received
Supervision is received from the Assistant Dean and Director, Public Service Center.

Supervision Exercised
Supervision exercised over student workers, temporary employees and over the Administrative Assistant as required by the Assistant Dean. Will supervise the Outreach Coordinator (position pending).

Qualifications
Bachelor’s degree required, Master’s degree preferred. Four years direct or related experience. Familiarity with Microsoft Word, Filemaker Pro and desktop designing software; excellent organizational and writing skills; flexibility; ability to handle detail; excellent interpersonal skills; sense of humor and ability to work under pressure; knowledge of MIT and the Cambridge/Boston community helpful. Fundraising experience a plus.