Academic Computing
Student Computing Clusters
General Help Information

Please Note: Support of the student computing clusters is handled by a variety of groups. While many groups operate outside of business hours, you should expect responses Mon-Fri from 9am-5pm We encourage you to use our Main Computing Clusters Help Form when asking for help.

¤ If your question is not directly related to the student computing clusters at MIT use the IS&T help contact page to find the correct place to ask your question.

Main Groups Involved in the Support of the Student Computing Clusters: Academic Computing - Installation & Spaces Team Hardware Issues (workstation not working, physical space problems, etc.) Athena Consulting - OLC Athena Issues (linux/unix software questions, print queue issues, general athena usage, etc.) MIT Facilities Physical Space Issues (water leaks, broken locks, etc.) MIT Campus Police Emergencies (physical safety, theft, etc.) » For any other cluster related issue, send email to acis-help@mit.edu.