Continental Airlines Employee Data and Analysis
Continental Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Traffic Indicies  
Stage Length in Miles (for SLA purposes)                817               882               959            1,034            1,107            1,154            1,178            1,216            1,266            1,320            1,381            1,423            1,443            1,492
Seats Per Departure (for SDA purposes)               144               140               144               148               155               157               157               159               162               166               166               167               167               171
Price Per Gallon of Fuel  $          0.53  $          0.59  $          0.61  $          0.46  $          0.47  $          0.86  $          0.78  $          0.70  $          0.87  $          1.14  $          1.71  $          2.01  $          2.12  $          3.22
Airborne Hours / Block Hours 84% 84% 85% 84% 84% 85% 85% 84% 84% 85% 86% 85% 86% 87%
Outsourcing Indicies  
Maintenance $'s Outsourced 45.5% 45.1% 48.6% 41.8% 46.9% 46.5% 40.3% 35.2% 39.2% 42.6% 46.2% 48.1% 49.2% 47.7%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 13.2% 12.4% 13.1% 12.6% 12.9% 12.7% 12.9% 13.5% 14.6% 10.2% 10.4% 10.5% 10.9% 10.7%
Transport Related Expense (000)  $     182,370  $     176,265  $     178,036  $     330,549  $     354,689  $     416,051  $     435,396  $     470,864  $     267,618  $  2,123,542  $  2,412,673  $  2,667,249  $  2,695,560  $  3,019,759
Productivity Measures (unadjusted)  
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)              45.7              53.0              52.7              49.7              48.4              49.4              48.7              48.8              51.3              52.5              51.7              53.6              54.5              52.5
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)              49.9              48.9              48.0              46.6              45.3              44.7              42.8              45.2              44.0              46.5              44.5              47.2              47.6              46.7
Maintenance              31.0              34.7              35.1              34.6              33.9              33.4              31.5              30.4              28.9              29.0              30.8              32.2              32.9              30.9
Passenger, Cargo and Aircraft Handling               8.2               8.3               8.1               8.0               7.9               7.7               7.4               7.3               7.2               7.7               8.0               8.3               8.4               8.2
Other              10.5              10.6              10.4              10.3              10.1              10.2              10.3              11.1               9.9              11.8              13.6              13.8              14.2              14.0
Total               2.8               2.9               2.9               2.8               2.7               2.7               2.6               2.7               2.6               2.8               2.9               3.0               3.1               3.0
ASMs Per Employee (000)
Pilots & Co-Pilots       14,405.9       16,339.4       17,040.2       16,754.2       17,249.4       17,992.0       17,764.5       18,340.1       19,752.3       20,671.1       20,476.7       21,237.3       21,560.5       21,658.3
Flight Attendants       10,918.8       10,762.9       10,779.8       10,598.0       10,412.1       10,365.1         9,963.4       10,645.9       10,455.6       11,035.2       10,613.8       11,197.9       11,267.9       11,257.0
Maintenance       19,578.3       21,400.1       22,739.0       23,335.2       24,151.3       24,330.7       22,977.2       22,865.3       22,266.8       22,792.5       24,450.5       25,466.3       26,033.4       25,495.4
Passenger, Cargo and Aircraft Handling         5,192.7         5,100.9         5,238.6         5,383.0         5,616.5         5,612.8         5,401.9         5,470.4         5,522.3         6,075.3         6,319.6         6,557.9         6,666.8         6,729.0
Other         6,604.7         6,515.6         6,755.5         6,925.8         7,165.9         7,411.4         7,511.7         8,347.0         7,591.1         9,286.3       10,787.5       10,893.0       11,233.4       11,566.9
Total         1,796.7         1,813.2         1,867.9         1,893.8         1,946.4         1,972.6         1,926.1         2,018.2         1,981.7         2,194.1         2,296.6         2,378.2         2,421.0         2,440.4
Employees Per Aircraft
Pilots & Co-Pilots (Crews)               6.3               5.7               5.8               6.2               6.5               6.5               6.4               6.0               5.7               5.8               6.2               6.3               6.5               6.4
Flight Attendants (Crews)               5.8               6.2               6.4               6.6               6.9               7.1               7.3               6.5               6.6               6.5               7.2               7.2               7.4               7.2
Maintenance (Inhouse)               9.3               8.7               8.7               9.0               9.3               9.6               9.9               9.6              10.1              10.4              10.4              10.5              10.8              10.9
Passenger, Cargo and Aircraft Handling (Inhouse)              34.9              36.6              37.8              38.9              39.8              41.5              42.1              40.1              40.7              39.1              40.4              40.8              42.1              41.2
Other (Inhouse)              27.4              28.7              29.3              30.2              31.2              31.4              30.3              26.2              29.6              25.6              23.6              24.6              25.0              24.0
Total            100.9            103.0            106.0            110.4            114.9            118.1            118.2            108.6            113.4            108.4            111.1            112.6            115.9            113.5
Passengers Per Employee
Pilots & Co-Pilots            9,359          10,690          10,720            9,889            9,558            9,753            9,359            9,506          10,108          10,334          10,235          10,612          10,658          10,259
Flight Attendants            7,094            7,042            6,781            6,255            5,769            5,619            5,249            5,518            5,351            5,517            5,305            5,595            5,570            5,332
Maintenance          12,720          14,002          14,305          13,773          13,382          13,189          12,105          11,851          11,395          11,394          12,221          12,725          12,869          12,076
Passenger, Cargo and Aircraft Handling            3,374            3,337            3,295            3,177            3,112            3,042            2,846            2,835            2,826            3,037            3,159            3,277            3,296            3,187
Other            4,291            4,263            4,250            4,088            3,970            4,017            3,957            4,326            3,885            4,642            5,392            5,443            5,553            5,479
Total            1,167            1,186            1,175            1,118            1,078            1,069            1,015            1,046            1,014            1,097            1,148            1,188            1,197            1,156
Productivity Measures Revenue  
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $     1,155.0  $     1,451.3  $     1,564.2  $     1,515.2  $     1,514.6  $     1,731.5  $     1,565.6  $     1,564.4  $     1,702.0  $     1,808.1  $     1,898.4  $     2,110.4  $     2,252.5  $     2,393.5
Flight Attendants  $        875.4  $        956.0  $        989.5  $        958.5  $        914.2  $        997.5  $        878.1  $        908.1  $        900.9  $        965.3  $        984.0  $     1,112.8  $     1,177.2  $     1,244.0
Maintenance  $     1,569.6  $     1,900.8  $     2,087.3  $     2,110.4  $     2,120.6  $     2,341.6  $     2,025.0  $     1,950.4  $     1,918.7  $     1,993.7  $     2,266.8  $     2,530.6  $     2,719.7  $     2,817.6
Passenger, Cargo and Aircraft Handling  $        416.3  $        453.1  $        480.9  $        486.8  $        493.1  $        540.2  $        476.1  $        466.6  $        475.8  $        531.4  $        585.9  $        651.7  $        696.5  $        743.6
Other  $        529.5  $        578.7  $        620.1  $        626.4  $        629.2  $        713.3  $        662.0  $        712.0  $        654.1  $        812.3  $     1,000.1  $     1,082.5  $     1,173.6  $     1,278.3
Total  $        144.0  $        161.1  $        171.5  $        171.3  $        170.9  $        189.8  $        169.7  $        172.2  $        170.8  $        191.9  $        212.9  $        236.3  $        252.9  $        269.7
Salary and Benefits  
Average Salary
Management and All Other  $        6,224  $      11,163  $        8,153  $        4,131  $      20,904  $      22,045  $      25,368  $      22,591  $      18,911  $      26,027  $      27,350  $      31,754  $      35,539  $      31,356
Pilots & Co-Pilots  $      90,461  $     108,561  $     124,152  $     154,401  $     161,395  $     166,752  $     163,624  $     136,686  $     140,028  $     145,061  $     128,724  $     123,618  $     133,318  $     136,253
Flight Attendants  $      27,203  $      31,440  $      34,292  $      34,643  $      35,956  $      41,981  $      40,694  $      40,162  $      40,050  $      44,312  $      43,870  $      41,932  $      43,055  $      49,061
Maintenance  $      67,675  $      73,535  $      78,931  $      82,842  $      89,195  $      90,004  $      86,140  $      78,205  $      88,760  $      82,139  $      79,486  $      78,724  $      79,864  $      85,698
Passenger, Cargo and Aircraft Handling  $      36,588  $      37,994  $      37,501  $      36,567  $      40,110  $      43,682  $      44,146  $      50,005  $      51,338  $      42,313  $      37,818  $      35,939  $      37,361  $      37,823
Total  $      34,084  $      34,892  $      37,924  $      43,117  $      51,730  $      54,818  $      55,111  $      53,499  $      52,270  $      53,581  $      50,996  $      50,107  $      52,353  $      54,362
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $        6,670  $        7,723  $        7,381  $        7,049  $        4,022  $        5,271  $        7,114  $        8,610  $      65,985  $      50,600  $      40,419  $      32,682  $      22,950  $      19,492
All Others  $        4,128  $        7,139  $        7,614  $        7,368  $        1,783  $        2,008  $        4,264  $      13,846  $      10,342  $      11,351  $        9,721  $      14,337  $      16,849  $      11,574
Total  $        4,445  $        7,204  $        7,588  $        7,332  $        2,035  $        2,365  $        4,573  $      13,269  $      15,924  $      15,517  $      13,164  $      16,392  $      17,534  $      12,466
Personnel
Pilots & Co-Pilots  $        6,078  $        8,380  $        9,870  $      11,296  $      11,967  $      10,987  $      11,144  $        9,635  $        8,331  $        9,647  $        9,621  $      10,456  $      11,442  $      11,349
Flight Attendents  $        9,171  $      11,131  $      13,498  $      14,816  $      15,026  $      15,179  $      14,772  $      12,505  $        9,587  $      11,730  $      11,332  $      11,646  $      12,728  $      13,229
Payroll Taxes
Pilots & Co-Pilots  $        6,264  $        7,411  $        7,597  $        6,769  $        9,357  $        9,905  $        8,960  $        6,916  $        9,649  $        8,939  $        8,912  $        8,466  $        8,635  $        7,828
All Others  $        2,424  $        2,418  $        2,539  $        2,789  $        2,831  $        3,092  $        1,972  $           213  $           234  $        1,768  $        2,021  $        2,070  $        1,899  $           170
Raw Data  
Number of Months 12 12 12 12 12 12 12 12 12 12 12 12 12 12
Number of Days 365 366 365 365 365 366 365 365 365 366 365 365 365 365
P10- Employee Count Data  
Sum of General Management                62                63                62                70                60                59                62                54                47                49                46                50                49                48
Sum of Pilots and Co-Pilots            3,770            3,366            3,635            4,216            4,605            4,656            4,571            4,209            3,852            3,943            4,184            4,408            4,598            4,578
Sum of Other Flight Personnel                 -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Passenger and General Services            4,974            5,110            5,746            6,665            7,629            8,082            8,150            7,251            7,277            7,386            8,072            8,360            8,798            8,808
Sum of Maintenance            2,774            2,570            2,724            3,027            3,289            3,443            3,534            3,376            3,417            3,576            3,504            3,676            3,808            3,889
Sum of AC Handling 1                 -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Aircraft Handling            1,041                 -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Aircraft Control               152               151               149               101               100               104               100               104                96                95               101               117               123               122
Sum of Passenger Handling            9,176            9,613          10,545          11,764          12,479          13,111          13,603          12,892          12,466          12,166          12,233          12,850          13,386          13,265
Sum of Cargo Handling                90            1,018            1,130            1,257            1,564            1,710            1,329            1,115            1,216            1,155            1,223            1,308            1,361            1,348
Sum of Trainees and Instructors               207               201               200               191               180               114               123                60                59                76               101               121               125               113
Sum of Stats               903            1,114            1,182            1,347            1,622            1,668            1,355            1,165            1,165            1,029            1,001               991            1,031            1,007
Sum of Traffic Solicitors                 -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Other            7,113            7,126            7,787            8,661            9,283            9,521            9,332            8,023            8,799            7,672            6,840            7,482            7,669            7,452
Sum of Transport Related                 -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Total          30,228          30,332          33,160          37,299          40,811          42,468          42,159          38,249          38,394          37,147          37,305          39,363          40,948          40,630
P6- Objective Grouping Operating Expense Data  
Sum of Salaries-General Management Personnel (000)  $      15,688  $      13,728  $      11,523  $      14,923  $      35,063  $      44,586  $      73,431  $      29,966  $      16,728  $      40,070  $      35,141  $      86,843  $     121,428  $      94,750
Sum of Salaries-Flight Personnel (000)  $     476,346  $     526,075  $     648,337  $     881,851  $  1,017,529  $  1,115,690  $  1,079,580  $     866,526  $     830,834  $     899,264  $     892,703  $     895,455  $     991,791  $  1,055,899
Sum of Salaries-Maintenance Labor (000)  $     187,730  $     188,985  $     215,009  $     250,763  $     293,362  $     309,884  $     304,417  $     264,019  $     303,292  $     293,728  $     278,520  $     289,391  $     304,121  $     333,278
Sum of Salaries-Aircraft And Traffic Handling Personnel (000)  $     382,679  $     409,651  $     443,409  $     479,838  $     567,269  $     651,956  $     663,606  $     705,617  $     707,336  $     567,669  $     512,694  $     513,025  $     555,557  $     557,325
Sum of Salaries-Other Personnel (000)  $      35,874  $      81,204  $      63,739  $      27,496  $     197,913  $     205,890  $     202,371  $     180,173  $     173,701  $     189,643  $     183,331  $     187,639  $     193,942  $     175,541
Sum of Salaries-Total (000)  $  1,030,303  $  1,058,337  $  1,257,551  $  1,608,203  $  2,111,136  $  2,328,006  $  2,323,405  $  2,046,301  $  2,006,857  $  1,990,374  $  1,902,389  $  1,972,353  $  2,143,763  $  2,208,747
Sum of Related Fringe Benefits-Personnel Expense (000)  $      68,531  $      85,085  $     113,439  $     146,370  $     169,737  $     173,831  $     171,335  $     131,227  $     101,858  $     124,673  $     131,724  $     143,446  $     164,595  $     168,481
Sum of Related Fringe Benefits-Employee Benefits And Pensions (000)  $     134,359  $     218,509  $     251,623  $     273,484  $      83,068  $     100,458  $     192,778  $     507,544  $     611,402  $     576,423  $     491,095  $     645,227  $     717,993  $     506,485
Sum of Related Fringe Benefits-Payroll Taxes (000)  $      87,746  $      90,142  $     102,566  $     120,822  $     145,599  $     163,028  $     115,095  $      36,344  $      45,264  $      93,948  $     104,239  $     109,665  $     108,745  $      41,972
Sum of Related Fringe Benefits-Total (000)  $     290,636  $     393,736  $     467,628  $     540,676  $     349,188  $     435,425  $     476,104  $     665,179  $     755,446  $     795,044  $     727,058  $     898,338  $     991,333  $     716,938
Sum of Total Salaries And Related Fringe Benefits (000)  $  1,320,939  $  1,452,073  $  1,725,179  $  2,148,879  $  2,460,324  $  2,763,431  $  2,799,509  $  2,711,480  $  2,762,303  $  2,785,418  $  2,629,447  $  2,870,691  $  3,135,096  $  2,925,685
Sum of Services Purchased-Advertising And Other Promotions (000)  $      88,166  $      71,230  $      92,865  $      98,537  $     115,187  $      58,008  $      28,695  $      22,689  $      39,415  $      82,583  $      89,384  $      92,937  $     103,844  $      91,210
Sum of Services Purchased-Communication (000)  $      59,963  $      62,330  $      78,945  $     102,165  $     121,229  $     131,634  $     122,247  $     110,753  $     115,375  $     128,952  $     145,804  $     161,422  $     179,750  $     196,174
Sum of Services Purchased-Insurance (000)  $      48,411  $      47,198  $      45,328  $      30,059  $      22,799  $      20,798  $      39,149  $     108,219  $      92,177  $      82,018  $      70,723  $      73,171  $      65,724  $      57,479
Sum of Services Purchased-Outside Flight Equipment Maintenance (000)  $     243,576  $     257,553  $     325,835  $     339,746  $     403,649  $     410,052  $     317,919  $     249,833  $     298,425  $     332,695  $     370,996  $     437,622  $     493,924  $     479,644
Sum of Services Purchased-Traffic Commissions -Passenger (000)  $     393,809  $     412,684  $     465,460  $     484,579  $     492,495  $     447,908  $     299,974  $     175,864  $     122,894  $     120,506  $     121,417  $     136,224  $     144,679  $     165,617
Sum of Services Purchased-Traffic Commissions-Cargo (000)  $        3,557  $        2,628  $        3,142  $        4,501  $        4,048  $        7,170  $        6,157  $        6,504  $        7,670  $        8,744  $        9,147  $        8,534  $        6,213  $        7,014
Sum of Services Purchased-Other Services (000)  $     542,820  $     549,454  $     649,272  $     755,547  $     883,784  $     919,504  $     935,246  $     940,699  $     914,664  $     880,671  $     927,170  $  1,021,220  $  1,121,306  $  1,148,185
Sum of Services Purchased-Total (000)  $  1,380,082  $  1,403,077  $  1,660,847  $  1,814,808  $  2,042,671  $  1,995,074  $  1,738,597  $  1,571,115  $  1,511,790  $  1,632,065  $  1,734,641  $  1,931,130  $  2,115,440  $  2,145,323
Sum of Transport Related Expense (000) 182370 176265 178036 330549 354689 416051 435396 470864 267618 2123542 2412673 2667249 2695560 3019759
Sum of Total Operating Expense (000)  $  4,680,825  $  5,092,729  $  5,716,169  $  6,638,851  $  7,546,106  $  8,542,461  $  8,313,431  $  7,833,538  $  7,303,747  $10,140,885  $11,201,728  $12,599,970  $13,484,442  $15,410,592
T1 & T2- Traffic Data  
Sum of RPMs 3.58E+10 3.76E+10 4.43E+10 5.10E+10 5.80E+10 6.24E+10 5.88E+10 5.73E+10 5.76E+10 6.34E+10 6.84E+10 7.63E+10 8.14E+10 8.05E+10
Sum of ASMs 5.43E+10 5.50E+10 6.19E+10 7.06E+10 7.94E+10 8.38E+10 8.12E+10 7.72E+10 7.61E+10 8.15E+10 8.57E+10 9.36E+10 9.91E+10 9.92E+10
Sum of Miles 3.77E+08 3.93E+08 4.30E+08 4.76E+08 5.13E+08 5.33E+08 5.18E+08 4.84E+08 4.70E+08 4.92E+08 5.16E+08 5.61E+08 5.93E+08 5.80E+08
Sum of Depts        460,801        445,439        448,697        460,212        463,653        461,834        440,175        398,332        371,051        372,706        373,554        393,968        410,906        388,583
Sum of Airborne Hours        864,519        898,531        970,820      1,057,418      1,129,115      1,169,347      1,137,633      1,041,539        993,804      1,060,283      1,110,244      1,212,671      1,284,650      1,256,594
Sum of Block Hours      1,033,017      1,070,038      1,148,654      1,256,352      1,338,503      1,379,892      1,336,458      1,233,128      1,185,118      1,242,932      1,296,625      1,418,728      1,502,494      1,441,814
Sum of AC Days        109,344        107,748        114,181        123,262        129,590        131,614        130,207        128,600        123,553        125,442        122,595        127,558        128,979        130,615
Sum of Gallons 1.06E+09 1.09E+09 1.24E+09 1.42E+09 1.50E+09 1.49E+09 1.37E+09 1.24E+09 1.21E+09 1.29E+09 1.33E+09 1.42E+09 1.50E+09 1.45E+09
Sum of Passengers    35,284,189    35,984,116    38,965,779    41,691,408    44,012,311    45,409,245    42,780,215    40,009,089    38,936,200    40,745,993    42,822,264    46,775,919    49,005,712    46,964,788
P12- Profit and Loss Statement  
Sum of Pax Rev (000) -4.35E+06 -4.89E+06 -5.69E+06 -6.39E+06 -6.97E+06 -8.06E+06 -7.16E+06 -6.58E+06 -6.56E+06 -7.13E+06 -7.94E+06 -9.30E+06 -1.04E+07 -1.10E+07
Sum of Charter Pax (000)  $     (29,693)  $     (28,438)  $     (27,684)  $     (13,585)  $     (13,158)  $       (8,723)  $     (14,267)  $     (48,235)  $    (133,451)  $     (38,788)  $     (32,041)  $     (23,729)  $     (19,282)  $     (31,887)
Sum of Transport Related Rev (000)  $    (313,988)  $    (333,983)  $    (378,780)  $    (588,631)  $    (681,431)  $    (640,877)  $    (429,174)  $    (372,563)  $    (277,724)  $ (2,286,866)  $ (2,719,954)  $ (3,146,479)  $ (3,172,365)  $ (3,381,361)
Sum of Cargo Rev (000)  $    (119,820)  $    (127,710)  $    (151,107)  $    (179,679)  $    (216,038)  $    (260,659)  $    (223,082)  $    (216,888)  $    (236,603)  $    (272,502)  $    (274,437)  $    (322,951)  $    (401,997)  $    (477,927)
Sum of Total Rev (000) -4.92E+06 -5.49E+06 -6.36E+06 -7.30E+06 -8.03E+06 -9.13E+06 -7.97E+06 -7.35E+06 -7.33E+06 -9.85E+06 -1.11E+07 -1.30E+07 -1.41E+07 -1.50E+07
P52- Functional Grouping Operating Expense Data  
Sum of Pilots And Copilots (000)  $     341,037  $     365,418  $     451,293  $     650,954  $     743,222  $     776,397  $     747,925  $     575,311  $     539,389  $     571,975  $     538,583  $     544,906  $     612,994  $     623,767
Sum of Other Flight Personnel (000)  $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -  
Sum of Trainees And Instructors (000)  $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $      10,956  $      30,539
Sum of Personnel Expenses (000)  $      22,915  $      28,208  $      35,878  $      47,624  $      55,106  $      51,155  $      50,941  $      40,553  $      32,092  $      38,037  $      40,255  $      46,088  $      52,610  $      51,957
Sum of Employee Benefits And Pensions (000)  $      25,146  $      25,994  $      26,831  $      29,720  $      18,522  $      24,540  $      32,517  $      36,238  $     254,175  $     199,515  $     169,113  $     144,061  $     105,525  $      89,233
Sum of Taxes-Payroll (000)  $      23,614  $      24,946  $      27,616  $      28,540  $      43,089  $      46,118  $      40,955  $      29,110  $      37,168  $      35,247  $      37,287  $      37,319  $      39,705  $      35,836
Sum of Total Flight Equipment Maintenance (Memo) (000)  $     535,379  $     571,472  $     669,837  $     812,708  $     859,786  $     881,025  $     789,092  $     709,117  $     761,265  $     780,239  $     802,356  $     909,200  $  1,002,980  $  1,005,337
Sum of Flying Operations-Aircraft Fuels (000)  $     567,294  $     645,413  $     761,473  $     656,247  $     702,822  $  1,289,492  $  1,071,396  $     870,730  $  1,052,236  $  1,472,826  $  2,281,693  $  2,850,729  $  3,163,988  $  4,682,356