Southwest Airlines Employee Data and Analysis
Southwest Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Traffic Indicies  
Stage Length in Miles (for SLA purposes)               401              412              427              441              464              492              515              538              559              577              608              622                630                636
Seats Per Departure (for SDA purposes)              132              133              133              133              134              135              135              135              135              136              136              136                136                136
Price Per Gallon of Fuel  $          0.56  $          0.66  $          0.59  $          0.46  $          0.53  $          0.81  $          0.78  $          0.75  $          0.80  $          0.92  $          1.14  $          1.54  $            1.70  $            2.31
Airborne Hours / Block Hours 84% 84% 84% 84% 85% 85% 86% 86% 86% 86% 86% 86% 86% 86%
Outsourcing Indicies  
Maintenance $'s Outsourced 68.5% 67.9% 66.0% 67.2% 67.1% 64.8% 62.2% 62.8% 59.0% 58.8% 56.3% 56.2% 60.4% 61.3%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.2% 6.2% 6.8% 7.0% 6.9% 7.1% 7.4% 7.6% 7.5% 7.6% 8.7% 8.8% 8.8% 9.0%
Transport Related Expense (000)  $      11,366  $      12,890  $      13,865  $      14,633  $      17,415  $      17,737  $      19,001  $      13,395  $      14,048  $      13,277  $      13,497  $      14,277  $        15,018  $        15,813
Productivity Measures (unadjusted)  
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)             70.2             69.5             70.7                 -               65.8             65.7             62.4             61.2             62.3             63.8             64.5             65.0               64.0               63.7
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)             58.0             55.6             57.2                 -               52.5             55.8             55.1             52.1             56.6             59.1             59.3             60.9               62.5               63.1
Maintenance            108.7             94.5             95.9                 -               91.7             95.1             90.0             84.9             82.2             84.5             88.3             95.9              101.2              104.7
Passenger, Cargo and Aircraft Handling               6.4               5.9               5.9                 -                 6.5               7.0               7.2               7.0               7.3               8.7             10.2             10.8               11.4               11.7
Other             64.3             63.4             64.8                 -               50.4             53.6             49.5             47.1             45.3             51.6             59.8             69.3               68.4               70.3
Total               3.8               3.5               3.5                 -                 3.6               3.8               3.8               3.6               3.8               4.2               4.6               4.9                 5.1                 5.1
ASMs Per Employee (000)
Pilots & Co-Pilots       18,193.1       18,234.3       18,528.6                 -         17,859.9       18,076.4       17,594.2       17,412.7       17,879.3       18,347.9       18,821.1       19,150.7         18,763.8         18,519.4
Flight Attendants       11,384.8       11,000.4       11,269.3                 -         10,616.3       11,395.7       11,495.9       10,958.2       12,001.1       12,511.1       12,688.2       13,149.8         13,436.6         13,453.8
Maintenance       56,332.0       49,575.3       50,256.1                 -         49,765.9       52,304.7       50,726.3       48,292.9       47,185.5       48,553.6       51,510.9       56,473.0         59,314.5         60,838.5
Passenger, Cargo and Aircraft Handling         3,324.1         3,100.8         3,107.8                 -           3,507.6         3,877.7         4,078.3         3,999.7         4,176.0         5,029.8         5,940.5         6,388.4           6,663.1           6,795.8
Other       33,310.2       33,224.7       33,936.2                 -         27,353.2       29,498.6       27,876.8       26,829.4       26,016.9       29,640.5       34,880.9       40,802.6         40,131.5         40,839.1
Total         1,946.2         1,835.6         1,849.4                 -           1,932.5         2,090.7         2,124.6         2,066.3         2,155.6         2,431.1         2,705.9         2,884.5           2,962.2           2,984.0
Employees Per Aircraft
Pilots & Co-Pilots (Crews)               4.0               4.9               4.8                 -                 5.1               5.1               5.3               5.4               5.3               5.2               5.2               5.2                 5.3                 5.2
Flight Attendants (Crews)               4.9               6.1               6.0                 -                 6.4               6.0               6.0               6.4               5.8               5.6               5.7               5.6                 5.4                 5.3
Maintenance (Inhouse)               2.6               3.6               3.6                 -                 3.7               3.5               3.7               3.9               4.0               3.9               3.8               3.6                 3.4                 3.2
Passenger, Cargo and Aircraft Handling (Inhouse)             44.2             57.6             57.7                 -               51.8             47.5             45.4             47.2             45.3             37.9             33.3             31.5               30.0               28.5
Other (Inhouse)               4.4               5.4               5.3                 -                 6.6               6.2               6.6               7.0               7.3               6.4               5.7               4.9                 5.0                 4.7
Total             75.5             97.3             97.0                 -               94.0             88.1             87.2             91.5             87.8             78.5             73.0             69.7               67.4               64.9
Passengers Per Employee
Pilots & Co-Pilots          24,766          24,740          21,404                 -            22,109          21,927          19,797          18,284          18,595          19,335          19,509          19,886            19,182            18,261
Flight Attendants          15,498          14,925          13,018                 -            13,142          13,823          12,935          11,507          12,481          13,184          13,152          13,655            13,736            13,266
Maintenance          76,684          67,262          58,055                 -            61,604          63,447          57,077          50,710          49,074          51,167          53,394          58,642            60,636            59,989
Passenger, Cargo and Aircraft Handling            4,525            4,207            3,590                 -              4,342            4,704            4,589            4,200            4,343            5,300            6,158            6,634              6,812              6,701
Other          45,345          45,078          39,203                 -            33,860          35,783          31,367          28,172          27,058          31,236          36,156          42,370            41,026            40,269
Total            2,649            2,490            2,136                 -              2,392            2,536            2,391            2,170            2,242            2,562            2,805            2,995              3,028              2,942
Productivity Measures Revenue  
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $     1,363.3  $     1,457.5  $     1,507.5  $             -    $     1,519.0  $     1,627.7  $     1,420.2  $     1,320.5  $     1,395.4  $     1,457.2  $     1,563.9  $     1,763.9  $       1,724.1  $       1,829.8
Flight Attendants  $        853.1  $        879.3  $        916.9  $             -    $        902.9  $     1,026.1  $        928.0  $        831.0  $        936.6  $        993.7  $     1,054.3  $     1,211.2  $       1,234.6  $       1,329.3
Maintenance  $     4,221.3  $     3,962.7  $     4,089.0  $             -    $     4,232.7  $     4,709.8  $     4,094.6  $     3,662.3  $     3,682.6  $     3,856.2  $     4,280.3  $     5,201.6  $       5,450.2  $       6,011.1
Passenger, Cargo and Aircraft Handling  $        249.1  $        247.9  $        252.9  $             -    $        298.3  $        349.2  $        329.2  $        303.3  $        325.9  $        399.5  $        493.6  $        588.4  $          612.3  $          671.4
Other  $     2,496.2  $     2,655.8  $     2,761.1  $             -    $     2,326.5  $     2,656.2  $     2,250.2  $     2,034.6  $     2,030.5  $     2,354.1  $     2,898.4  $     3,758.2  $       3,687.6  $       4,035.1
Total  $        145.8  $        146.7  $        150.5  $             -    $        164.4  $        188.3  $        171.5  $        156.7  $        168.2  $        193.1  $        224.9  $        265.7  $          272.2  $          294.8
Salary and Benefits  
Average Salary
Management and All Other  $      34,189  $      36,710  $      39,513  $             -    $      41,102  $      43,476  $      45,354  $      46,575  $      49,801  $      55,014  $      59,757  $      68,455  $        69,771  $        70,421
Pilots & Co-Pilots  $    107,109  $    106,862  $    110,905  $             -    $    109,958  $    110,601  $    112,259  $    117,558  $    130,069  $    144,511  $    157,420  $    165,882  $      167,112  $      172,750
Flight Attendants  $      27,101  $      27,024  $      27,920  $             -    $      27,550  $      30,745  $      30,514  $      31,447  $      36,537  $      40,720  $      42,045  $      44,564  $        49,365  $        53,027
Maintenance  $      58,000  $      53,755  $      56,940  $             -    $      62,578  $      64,839  $      63,839  $      68,635  $      74,754  $      78,801  $      81,465  $      86,469  $        90,163  $      103,447
Passenger, Cargo and Aircraft Handling  $      22,189  $      21,832  $      21,369  $             -    $      24,226  $      26,555  $      28,139  $      28,645  $      30,062  $      36,717  $      39,912  $      41,980  $        43,430  $        41,864
Total  $      34,575  $      33,979  $      34,580  $             -    $      37,621  $      40,635  $      42,497  $      43,827  $      48,047  $      56,443  $      62,122  $      66,855  $        69,947  $        72,132
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $      13,447  $      13,588  $      14,650  $             -    $      16,044  $        6,797  $        5,498  $        6,508  $      25,831  $      25,142  $      30,633  $      44,300  $        28,963  $        26,887
All Others  $        8,051  $        7,893  $        9,351  $             -    $      12,255  $      16,062  $      15,664  $      13,453  $      13,460  $      14,989  $      17,247  $      19,197  $        19,012  $        18,202
Total  $        8,628  $        8,466  $        9,879  $             -    $      12,665  $      14,990  $      14,437  $      12,629  $      14,951  $      16,334  $      19,172  $      22,978  $        20,583  $        19,602
Personnel
Pilots & Co-Pilots  $        9,869  $      10,804  $      11,324  $             -    $      11,083  $      11,058  $      11,803  $      10,481  $      10,328  $      10,389  $      10,348  $      10,938  $        11,212  $        11,186
Flight Attendents  $      12,198  $      12,379  $      12,058  $             -    $      13,729  $      13,607  $      14,356  $      11,758  $      12,236  $      14,615  $      12,951  $      14,232  $        14,924  $        15,676
Payroll Taxes
Pilots & Co-Pilots  $        7,990  $        7,931  $        8,169  $             -    $        8,957  $        9,595  $      10,740  $      10,911  $      11,785  $      13,135  $        8,740  $        9,387  $          9,089  $          9,404
All Others  $        1,917  $        1,891  $        1,909  $             -    $        2,026  $        2,209  $        2,201  $        2,224  $        2,379  $        2,820  $        3,674  $        4,081  $          4,073  $          4,196
Raw Data  
Number of Months 12 12 12 12 12 12 12 12 12 12 12 12 12 12
Number of Days 365 366 365 365 365 366 365 365 365 366 365 365 365 365
P10- Employee Count Data  
Sum of General Management              826            1,074            1,202              1,350            1,459            1,709            1,883            1,838            1,829            1,809            1,825              1,797              1,937
Sum of Pilots and Co-Pilots            2,025            2,243            2,414              2,962            3,316            3,725            3,966            4,022            4,197            4,535            4,845              5,317              5,588
Sum of Other Flight Personnel                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                     -                     -  
Sum of Passenger and General Services            3,236            3,718            3,969              4,983            5,260            5,701            6,302            5,992            6,155            6,727            7,056              7,425              7,692
Sum of Maintenance              654              825              890              1,063            1,146            1,292            1,430            1,524            1,586            1,657            1,643              1,682              1,701
Sum of AC Handling 1                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                     -                     -  
Sum of Aircraft Handling            2,819            3,300            3,555              3,783            4,058            4,688            5,045            5,122            5,063            5,201            5,458              5,754              6,106
Sum of Aircraft Control              132              141              146                135              154              185              191              202              203              205              259                277                299
Sum of Passenger Handling            8,132            9,749          10,691            11,164          11,246          11,197          12,030          11,896          10,044            8,962            8,807              8,559              8,408
Sum of Cargo Handling                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                  383                415
Sum of Trainees and Instructors                34                36                34                  10                42                50                72                74                79                78                75                  82                  82
Sum of Stats              568              605              661                685              795              889              949              964              853              745              695                745                737
Sum of Traffic Solicitors                46                52                55                148                69                71                61                60                54                54                56                  51                  42
Sum of Other              458              538              568              1,091            1,126            1,341            1,492            1,666            1,612            1,570            1,448              1,608              1,673
Sum of Transport Related                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                     -                     -  
Sum of Total          18,930          22,281          24,185          27,374          28,671          30,848          33,421          33,360          31,675          31,543          32,167            33,680            34,680
P6- Objective Grouping Operating Expense Data  
Sum of Salaries-General Management Personnel (000)  $      44,545  $      54,257  $      63,163  $      74,473  $      75,562  $      85,985  $    102,851  $    114,045  $    123,294  $    132,915  $    140,595  $    160,359  $      158,493  $      169,079
Sum of Salaries-Flight Personnel (000)  $    304,594  $    340,168  $    378,538  $    414,948  $    462,981  $    528,472  $    592,128  $    664,415  $    742,070  $    857,148  $    996,736  $  1,118,143  $    1,255,071  $    1,373,213
Sum of Salaries-Maintenance Labor (000)  $      37,932  $      44,348  $      50,677  $      57,320  $      66,520  $      74,306  $      82,480  $      98,148  $    113,925  $    124,979  $    134,988  $    142,069  $      151,654  $      175,964
Sum of Salaries-Aircraft And Traffic Handling Personnel (000)  $    245,923  $    287,961  $    307,541  $    338,490  $    365,369  $    410,480  $    452,197  $    494,587  $    517,672  $    562,144  $    573,462  $    609,714  $      650,274  $      637,504
Sum of Salaries-Other Personnel (000)  $      21,509  $      30,360  $      36,410  $      40,376  $      59,417  $      65,791  $      81,287  $      93,542  $    105,891  $    110,631  $    113,732  $    120,239  $      140,338  $      145,774
Sum of Salaries-Total (000)  $    654,503  $    757,094  $    836,329  $    925,607  $  1,029,849  $  1,165,034  $  1,310,943  $  1,464,737  $  1,602,852  $  1,787,817  $  1,959,513  $  2,150,524  $    2,355,830  $    2,501,534
Sum of Related Fringe Benefits-Personnel Expense (000)  $      59,457  $      70,259  $      75,193  $      87,153  $    101,241  $    108,241  $    125,807  $    115,667  $    114,861  $    133,555  $    134,047  $    153,416  $      170,427  $      183,085
Sum of Related Fringe Benefits-Employee Benefits And Pensions (000)  $    163,327  $    188,641  $    238,935  $    290,449  $    346,679  $    429,779  $    445,341  $    422,060  $    498,776  $    517,380  $    604,737  $    739,148  $      693,240  $      679,783
Sum of Related Fringe Benefits-Payroll Taxes (000)  $      48,594  $      55,687  $      61,276  $      69,214  $      75,982  $      87,813  $      99,712  $    108,783  $    117,198  $    132,607  $    138,873  $    156,989  $      163,834  $      174,616
Sum of Related Fringe Benefits-Total (000)  $    271,378  $    314,587  $    375,404  $    446,816  $    523,902  $    625,833  $    670,860  $    646,510  $    730,835  $    783,542  $    877,657  $  1,049,553  $    1,027,501  $    1,037,484
Sum of Total Salaries And Related Fringe Benefits (000)  $    925,881  $  1,071,681  $  1,211,733  $  1,372,423  $  1,553,751  $  1,790,867  $  1,981,803  $  2,111,247  $  2,333,687  $  2,571,359  $  2,837,170  $  3,200,077  $    3,383,331  $    3,539,018
Sum of Services Purchased-Advertising And Other Promotions (000)  $      95,773  $    113,530  $    116,508  $    124,366  $    142,671  $    147,230  $    154,970  $    160,853  $    161,862  $    158,882  $    173,335  $    182,246  $      191,274  $      198,792
Sum of Services Purchased-Communication (000)  $      30,335  $      32,874  $      27,806  $      32,263  $      34,319  $      25,730  $      27,514  $      24,889  $      21,441  $      19,360  $      17,939  $      17,261  $        19,995  $        19,409
Sum of Services Purchased-Insurance (000)  $      23,882  $      21,608  $      17,647  $      15,299  $      15,757  $      14,815  $      38,390  $    111,949  $      65,062  $      63,597  $      61,703  $      59,937  $        53,030  $        49,878
Sum of Services Purchased-Outside Flight Equipment Maintenance (000)  $    189,040  $    222,879  $    226,132  $    268,527  $    325,051  $    326,672  $    340,472  $    346,422  $    382,738  $    399,189  $    380,110  $    414,522  $      537,337  $      634,856
Sum of Services Purchased-Traffic Commissions -Passenger (000)  $    141,249  $    161,616  $    176,341  $    176,518  $    175,314  $    177,814  $    116,539  $      66,358  $      56,565  $      11,900  $      10,828  $      11,275  $        11,208  $        11,432
Sum of Services Purchased-Traffic Commissions-Cargo (000)  $           400  $           223  $           297  $            86  $            12  $           167  $            12  $           257  $           540  $           864  $           421  $           416  $             124  $             470
Sum of Services Purchased-Other Services (000)  $    135,487  $    159,084  $    189,810  $    216,624  $    239,848  $    269,450  $    303,019  $    325,187  $    341,637  $    370,514  $    461,753  $    530,016  $      578,240  $      637,427
Sum of Services Purchased-Total (000)  $    616,166  $    711,814  $    754,541  $    833,683  $    932,972  $    961,878  $    980,916  $  1,035,915  $  1,029,845  $  1,024,306  $  1,106,089  $  1,215,673  $    1,391,208  $    1,552,264
Sum of Transport Related Expense (000) 11366 12890 13865 14633 17415 17737 19001 13395 14048 13277 13497 14277 15018 15813
Sum of Total Operating Expense (000)  $  2,564,934  $  3,057,632  $  3,292,675  $  3,480,321  $  3,954,116  $  4,629,120  $  4,924,054  $  5,104,270  $  5,454,619  $  5,976,038  $  6,763,757  $  8,152,040  $    9,070,575  $  10,574,041
T1 & T2- Traffic Data  
Sum of RPMs 2.38E+10 2.72E+10 2.85E+10 3.08E+10 3.65E+10 4.22E+10 4.46E+10 4.55E+10 4.80E+10 5.35E+10 6.03E+10 6.78E+10 7.24E+10 7.36E+10
Sum of ASMs 3.68E+10 4.09E+10 4.47E+10 4.76E+10 5.29E+10 5.99E+10 6.55E+10 6.91E+10 7.19E+10 7.70E+10 8.54E+10 9.28E+10 9.98E+10 1.03E+11
Sum of Miles 2.79E+08 3.09E+08 3.36E+08 3.57E+08 3.94E+08 4.45E+08 4.85E+08 5.10E+08 5.31E+08 5.67E+08 6.26E+08 6.80E+08 7.31E+08 7.59E+08
Sum of Depts        695,942        748,812        787,308        808,153        848,240        904,486        942,466        948,250        950,589        982,479     1,029,746     1,093,090       1,161,549       1,192,452
Sum of Airborne Hours        720,329        786,214        865,354        901,926        990,371     1,111,736     1,198,103     1,250,112     1,293,588     1,378,958     1,511,691     1,632,229       1,749,646       1,839,813
Sum of Block Hours        852,902        935,820     1,024,418     1,067,629     1,169,845     1,307,692     1,395,717     1,456,295     1,502,804     1,607,500     1,755,257     1,890,934       2,041,620       2,136,226
Sum of AC Days          91,511          83,809          91,012          95,430        106,256        119,096        129,156        133,387        138,749        147,702        157,722        168,555          182,474          195,177
Sum of Gallons 6.59E+08 7.37E+08 8.42E+08 8.47E+08 9.29E+08 1.01E+09 1.09E+09 1.12E+09 1.14E+09 1.20E+09 1.29E+09 1.39E+09 1.49E+09 1.53E+09
Sum of Passengers    50,151,362    55,490,793    51,669,196    59,177,010    65,485,500    72,710,320    73,742,879    72,515,950    74,788,288    81,150,157    88,473,713    96,349,391    101,989,972    102,041,896
P12- Profit and Loss Statement  
Sum of Pax Rev (000) -2.76E+06 -3.27E+06 -3.64E+06 -3.96E+06 -4.50E+06 -5.40E+06 -5.29E+06 -5.24E+06 -5.61E+06 -6.12E+06 -7.09E+06 -8.55E+06 -9.17E+06 -1.02E+07
Sum of Charter Pax (000)  $     (13,957)  $     (18,774)  $     (21,082)  $     (20,297)  $     (30,628)  $     (29,285)  $     (28,567)  $     (18,332)  $     (14,637)  $     (19,043)  $     (25,029)  $     (19,051)  $       (25,747)  $       (53,854)
Sum of Transport Related Rev (000)  $     (10,832)  $     (11,369)  $     (10,176)  $       (9,553)  $       (9,938)  $       (8,120)  $     (12,152)  $     (12,050)  $     (11,783)  $     (12,355)  $     (13,978)  $     (15,035)  $       (16,743)  $       (11,059)
Sum of Cargo Rev (000)  $     (41,238)  $     (48,632)  $     (56,813)  $     (61,951)  $     (64,488)  $     (69,801)  $     (61,175)  $     (67,939)  $     (78,670)  $     (94,785)  $   (118,747)  $   (140,478)  $     (150,378)  $     (170,038)
Sum of Total Rev (000) -2.87E+06 -3.41E+06 -3.82E+06 -4.16E+06 -4.74E+06 -5.65E+06 -5.56E+06 -5.52E+06 -5.94E+06 -6.53E+06 -7.58E+06 -9.09E+06 -9.86E+06 -1.10E+07
P52- Functional Grouping Operating Expense Data  
Sum of Pilots And Copilots (000)  $    216,896  $    239,692  $    267,725  $    286,697  $    325,697  $    366,753  $    418,165  $    466,234  $    523,139  $    606,514  $    713,901  $    803,699  $      886,733  $      965,329
Sum of Other Flight Personnel (000)  $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $          1,802  $               -  
Sum of Trainees And Instructors (000)  $        1,287  $        1,511  $        1,733  $        1,853  $        2,059  $        2,317  $        3,133  $        4,613  $        4,956  $        5,339  $        5,525  $        5,606  $          6,305  $          6,742
Sum of Personnel Expenses (000)  $      19,984  $      24,233  $      27,336  $      30,314  $      32,829  $      36,669  $      43,965  $      41,566  $      41,540  $      43,602  $      46,927  $      52,994  $        59,615  $        62,508
Sum of Employee Benefits And Pensions (000)  $      27,230  $      30,479  $      35,364  $      39,077  $      47,522  $      22,538  $      20,480  $      25,809  $    103,892  $    105,521  $    138,922  $    214,635  $      153,997  $      150,242
Sum of Taxes-Payroll (000)  $      16,179  $      17,790  $      19,719  $      21,578  $      26,531  $      31,816  $      40,005  $      43,272  $      47,401  $      55,129  $      39,638  $      45,480  $        48,325  $        52,547
Sum of Total Flight Equipment Maintenance (Memo) (000)  $    276,073  $    328,107  $    342,770  $    399,453  $    484,467  $    504,102  $    547,706  $    551,565  $    648,601  $    679,049  $    675,350  $    737,953  $      890,209  $    1,035,961
Sum of Flying Operations-Aircraft Fuels (000)  $    365,696  $    483,813  $    493,342  $    386,766  $    490,501  $    825,287  $    849,956  $    842,960  $    917,002  $  1,103,258  $  1,466,593  $  2,134,132  $    2,531,582  $    3,520,885