Southwest Airlines Employee Data and Analysis
Southwest Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Traffic Indicies  
Stage Length in Miles (for SLA purposes)                401               412               427               441               464               492               515               538               559               577               608               622               630               636
Seats Per Departure (for SDA purposes)               132               133               133               133               134               135               135               135               135               136               136               136               136               136
Price Per Gallon of Fuel  $          0.56  $          0.66  $          0.59  $          0.46  $          0.53  $          0.81  $          0.78  $          0.75  $          0.80  $          0.92  $          1.14  $          1.54  $          1.70  $          2.31
Airborne Hours / Block Hours 84% 84% 84% 84% 85% 85% 86% 86% 86% 86% 86% 86% 86% 86%
Outsourcing Indicies  
Maintenance $'s Outsourced 68.5% 67.9% 66.0% 67.2% 67.1% 64.8% 62.2% 62.8% 59.0% 58.8% 56.3% 56.2% 60.4% 61.5%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.2% 6.2% 6.8% 7.0% 6.9% 7.1% 7.4% 7.6% 7.5% 7.6% 8.7% 8.8% 8.8% 9.0%
Transport Related Expense (000)  $      11,366  $      12,890  $      13,865  $      14,633  $      17,415  $      17,737  $      19,001  $      13,395  $      14,048  $      13,277  $      13,497  $      14,277  $      15,018  $      11,899
Productivity Measures (unadjusted)  
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)              70.2              69.5              70.7                 -                65.8              65.7              62.4              61.2              62.3              63.8              64.5              65.0              64.0              50.5
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)              58.0              55.6              57.2                 -                52.5              55.8              55.1              52.1              56.6              59.1              59.3              60.9              62.5              49.3
Maintenance            108.7              94.5              95.9                 -                91.7              95.1              90.0              84.9              82.2              84.5              88.3              95.9            101.2              79.7
Passenger, Cargo and Aircraft Handling               6.4               5.9               5.9                 -                 6.5               7.0               7.2               7.0               7.3               8.7              10.2              10.8              11.4               9.0
Other              64.3              63.4              64.8                 -                50.4              53.6              49.5              47.1              45.3              51.6              59.8              69.3              68.4              54.0
Total               3.8               3.5               3.5                 -                 3.6               3.8               3.8               3.6               3.8               4.2               4.6               4.9               5.1               3.8
ASMs Per Employee (000)
Pilots & Co-Pilots       18,193.1       18,234.3       18,528.6                 -         17,859.9       18,076.4       17,594.2       17,412.7       17,879.3       18,347.9       18,821.1       19,150.7       18,763.8       14,668.9
Flight Attendants       11,384.8       11,000.4       11,269.3                 -         10,616.3       11,395.7       11,495.9       10,958.2       12,001.1       12,511.1       12,688.2       13,149.8       13,436.6       10,504.3
Maintenance       56,332.0       49,575.3       50,256.1                 -         49,765.9       52,304.7       50,726.3       48,292.9       47,185.5       48,553.6       51,510.9       56,473.0       59,314.5       46,370.1
Passenger, Cargo and Aircraft Handling         3,324.1         3,100.8         3,107.8                 -           3,507.6         3,877.7         4,078.3         3,999.7         4,176.0         5,029.8         5,940.5         6,388.4         6,663.1         5,209.0
Other       33,310.2       33,224.7       33,936.2                 -         27,353.2       29,498.6       27,876.8       26,829.4       26,016.9       29,640.5       34,880.9       40,802.6       40,131.5       31,373.5
Total         1,946.2         1,835.6         1,849.4                 -           1,932.5         2,090.7         2,124.6         2,066.3         2,155.6         2,431.1         2,705.9         2,884.5         2,962.2         2,194.2
Employees Per Aircraft
Pilots & Co-Pilots (Crews)               4.0               4.9               4.8                 -                 5.1               5.1               5.3               5.4               5.3               5.2               5.2               5.2               5.3               6.7
Flight Attendants (Crews)               4.9               6.1               6.0                 -                 6.4               6.0               6.0               6.4               5.8               5.6               5.7               5.6               5.4               6.8
Maintenance (Inhouse)               2.6               3.6               3.6                 -                 3.7               3.5               3.7               3.9               4.0               3.9               3.8               3.6               3.4               4.2
Passenger, Cargo and Aircraft Handling (Inhouse)              44.2              57.6              57.7                 -                51.8              47.5              45.4              47.2              45.3              37.9              33.3              31.5              30.0              37.5
Other (Inhouse)               4.4               5.4               5.3                 -                 6.6               6.2               6.6               7.0               7.3               6.4               5.7               4.9               5.0               6.2
Total              75.5              97.3              97.0                 -                94.0              88.1              87.2              91.5              87.8              78.5              73.0              69.7              67.4              89.1
Passengers Per Employee
Pilots & Co-Pilots          24,766          24,740          21,404                 -            22,109          21,927          19,797          18,284          18,595          19,335          19,509          19,886          19,182          14,678
Flight Attendants          15,498          14,925          13,018                 -            13,142          13,823          12,935          11,507          12,481          13,184          13,152          13,655          13,736          10,511
Maintenance          76,684          67,262          58,055                 -            61,604          63,447          57,077          50,710          49,074          51,167          53,394          58,642          60,636          46,398
Passenger, Cargo and Aircraft Handling            4,525            4,207            3,590                 -              4,342            4,704            4,589            4,200            4,343            5,300            6,158            6,634            6,812            5,212
Other          45,345          45,078          39,203                 -            33,860          35,783          31,367          28,172          27,058          31,236          36,156          42,370          41,026          31,393
Total            2,649            2,490            2,136                 -              2,392            2,536            2,391            2,170            2,242            2,562            2,805            2,995            3,028            2,196
Productivity Measures Revenue  
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $     1,363.3  $     1,457.5  $     1,507.5  $             -    $     1,519.0  $     1,627.7  $     1,420.2  $     1,320.5  $     1,395.4  $     1,457.2  $     1,563.9  $     1,763.9  $     1,724.1  $     1,445.7
Flight Attendants  $        853.1  $        879.3  $        916.9  $             -    $        902.9  $     1,026.1  $        928.0  $        831.0  $        936.6  $        993.7  $     1,054.3  $     1,211.2  $     1,234.6  $     1,035.2
Maintenance  $     4,221.3  $     3,962.7  $     4,089.0  $             -    $     4,232.7  $     4,709.8  $     4,094.6  $     3,662.3  $     3,682.6  $     3,856.2  $     4,280.3  $     5,201.6  $     5,450.2  $     4,570.0
Passenger, Cargo and Aircraft Handling  $        249.1  $        247.9  $        252.9  $             -    $        298.3  $        349.2  $        329.2  $        303.3  $        325.9  $        399.5  $        493.6  $        588.4  $        612.3  $        513.4
Other  $     2,496.2  $     2,655.8  $     2,761.1  $             -    $     2,326.5  $     2,656.2  $     2,250.2  $     2,034.6  $     2,030.5  $     2,354.1  $     2,898.4  $     3,758.2  $     3,687.6  $     3,092.0
Total  $        145.8  $        146.7  $        150.5  $             -    $        164.4  $        188.3  $        171.5  $        156.7  $        168.2  $        193.1  $        224.9  $        265.7  $        272.2  $        216.3
Salary and Benefits  
Average Salary
Management and All Other  $      34,189  $      36,710  $      39,513  $             -    $      41,102  $      43,476  $      45,354  $      46,575  $      49,801  $      55,014  $      59,757  $      68,455  $      69,771  $      55,542
Pilots & Co-Pilots  $     107,109  $     106,862  $     110,905  $             -    $     109,958  $     110,601  $     112,259  $     117,558  $     130,069  $     144,511  $     157,420  $     165,882  $     167,112  $     130,954
Flight Attendants  $      27,101  $      27,024  $      27,920  $             -    $      27,550  $      30,745  $      30,514  $      31,447  $      36,537  $      40,720  $      42,045  $      44,564  $      49,365  $      43,011
Maintenance  $      58,000  $      53,755  $      56,940  $             -    $      62,578  $      64,839  $      63,839  $      68,635  $      74,754  $      78,801  $      81,465  $      86,469  $      90,163  $      73,435
Passenger, Cargo and Aircraft Handling  $      22,189  $      21,832  $      21,369  $             -    $      24,226  $      26,555  $      28,139  $      28,645  $      30,062  $      36,717  $      39,912  $      41,980  $      43,430  $      31,663
Total  $      34,575  $      33,979  $      34,580  $             -    $      37,621  $      40,635  $      42,497  $      43,827  $      48,047  $      56,443  $      62,122  $      66,855  $      69,947  $      52,079
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $      13,447  $      13,588  $      14,650  $             -    $      16,044  $        6,797  $        5,498  $        6,508  $      25,831  $      25,142  $      30,633  $      44,300  $      28,963  $      21,080
All Others  $        8,051  $        7,893  $        9,351  $             -    $      12,255  $      16,062  $      15,664  $      13,453  $      13,460  $      14,989  $      17,247  $      19,197  $      19,012  $      13,373
Total  $        8,628  $        8,466  $        9,879  $             -    $      12,665  $      14,990  $      14,437  $      12,629  $      14,951  $      16,334  $      19,172  $      22,978  $      20,583  $      14,526
Personnel
Pilots & Co-Pilots  $        9,869  $      10,804  $      11,324  $             -    $      11,083  $      11,058  $      11,803  $      10,481  $      10,328  $      10,389  $      10,348  $      10,938  $      11,212  $        8,870
Flight Attendents  $      12,198  $      12,379  $      12,058  $             -    $      13,729  $      13,607  $      14,356  $      11,758  $      12,236  $      14,615  $      12,951  $      14,232  $      14,924  $      12,316
Payroll Taxes
Pilots & Co-Pilots  $        7,990  $        7,931  $        8,169  $             -    $        8,957  $        9,595  $      10,740  $      10,911  $      11,785  $      13,135  $        8,740  $        9,387  $        9,089  $        7,882
All Others  $        1,917  $        1,891  $        1,909  $             -    $        2,026  $        2,209  $        2,201  $        2,224  $        2,379  $        2,820  $        3,674  $        4,081  $        4,073  $        3,086
Raw Data  
Number of Months 12 12 12 12 12 12 12 12 12 12 12 12 12 12
Number of Days 365 366 365 365 365 366 365 365 365 366 365 365 365 365
P10- Employee Count Data  
Sum of General Management               826            1,074            1,202              1,350            1,459            1,709            1,883            1,838            1,829            1,809            1,825            1,797            1,797
Sum of Pilots and Co-Pilots            2,025            2,243            2,414              2,962            3,316            3,725            3,966            4,022            4,197            4,535            4,845            5,317            5,317
Sum of Other Flight Personnel                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Passenger and General Services            3,236            3,718            3,969              4,983            5,260            5,701            6,302            5,992            6,155            6,727            7,056            7,425            7,425
Sum of Maintenance               654               825               890              1,063            1,146            1,292            1,430            1,524            1,586            1,657            1,643            1,682            1,682
Sum of AC Handling 1                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Aircraft Handling            2,819            3,300            3,555              3,783            4,058            4,688            5,045            5,122            5,063            5,201            5,458            5,754            5,754
Sum of Aircraft Control               132               141               146                 135               154               185               191               202               203               205               259               277               277
Sum of Passenger Handling            8,132            9,749          10,691            11,164          11,246          11,197          12,030          11,896          10,044            8,962            8,807            8,559            8,559
Sum of Cargo Handling                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                 383               383
Sum of Trainees and Instructors                34                36                34                  10                42                50                72                74                79                78                75                82                82
Sum of Stats               568               605               661                 685               795               889               949               964               853               745               695               745               745
Sum of Traffic Solicitors                46                52                55                 148                69                71                61                60                54                54                56                51                51
Sum of Other               458               538               568              1,091            1,126            1,341            1,492            1,666            1,612            1,570            1,448            1,608            1,608
Sum of Transport Related                 -                   -                   -                     -                   -                   -                   -                   -                   -                   -                   -                   -                   -  
Sum of Total          18,930          22,281          24,185          27,374          28,671          30,848          33,421          33,360          31,675          31,543          32,167          33,680          35,545
P6- Objective Grouping Operating Expense Data  
Sum of Salaries-General Management Personnel (000)  $      44,545  $      54,257  $      63,163  $      74,473  $      75,562  $      85,985  $     102,851  $     114,045  $     123,294  $     132,915  $     140,595  $     160,359  $     158,493  $     128,703
Sum of Salaries-Flight Personnel (000)  $     304,594  $     340,168  $     378,538  $     414,948  $     462,981  $     528,472  $     592,128  $     664,415  $     742,070  $     857,148  $     996,736  $  1,118,143  $  1,255,071  $  1,015,641
Sum of Salaries-Maintenance Labor (000)  $      37,932  $      44,348  $      50,677  $      57,320  $      66,520  $      74,306  $      82,480  $      98,148  $     113,925  $     124,979  $     134,988  $     142,069  $     151,654  $     123,518
Sum of Salaries-Aircraft And Traffic Handling Personnel (000)  $     245,923  $     287,961  $     307,541  $     338,490  $     365,369  $     410,480  $     452,197  $     494,587  $     517,672  $     562,144  $     573,462  $     609,714  $     650,274  $     474,093
Sum of Salaries-Other Personnel (000)  $      21,509  $      30,360  $      36,410  $      40,376  $      59,417  $      65,791  $      81,287  $      93,542  $     105,891  $     110,631  $     113,732  $     120,239  $     140,338  $     109,182
Sum of Salaries-Total (000)  $     654,503  $     757,094  $     836,329  $     925,607  $  1,029,849  $  1,165,034  $  1,310,943  $  1,464,737  $  1,602,852  $  1,787,817  $  1,959,513  $  2,150,524  $  2,355,830  $  1,851,137
Sum of Related Fringe Benefits-Personnel Expense (000)  $      59,457  $      70,259  $      75,193  $      87,153  $     101,241  $     108,241  $     125,807  $     115,667  $     114,861  $     133,555  $     134,047  $     153,416  $     170,427  $     138,611
Sum of Related Fringe Benefits-Employee Benefits And Pensions (000)  $     163,327  $     188,641  $     238,935  $     290,449  $     346,679  $     429,779  $     445,341  $     422,060  $     498,776  $     517,380  $     604,737  $     739,148  $     693,240  $     516,311
Sum of Related Fringe Benefits-Payroll Taxes (000)  $      48,594  $      55,687  $      61,276  $      69,214  $      75,982  $      87,813  $      99,712  $     108,783  $     117,198  $     132,607  $     138,873  $     156,989  $     163,834  $     135,201
Sum of Related Fringe Benefits-Total (000)  $     271,378  $     314,587  $     375,404  $     446,816  $     523,902  $     625,833  $     670,860  $     646,510  $     730,835  $     783,542  $     877,657  $  1,049,553  $  1,027,501  $     790,123
Sum of Total Salaries And Related Fringe Benefits (000)  $     925,881  $  1,071,681  $  1,211,733  $  1,372,423  $  1,553,751  $  1,790,867  $  1,981,803  $  2,111,247  $  2,333,687  $  2,571,359  $  2,837,170  $  3,200,077  $  3,383,331  $  2,641,260
Sum of Services Purchased-Advertising And Other Promotions (000)  $      95,773  $     113,530  $     116,508  $     124,366  $     142,671  $     147,230  $     154,970  $     160,853  $     161,862  $     158,882  $     173,335  $     182,246  $     191,274  $     144,448
Sum of Services Purchased-Communication (000)  $      30,335  $      32,874  $      27,806  $      32,263  $      34,319  $      25,730  $      27,514  $      24,889  $      21,441  $      19,360  $      17,939  $      17,261  $      19,995  $      14,848
Sum of Services Purchased-Insurance (000)  $      23,882  $      21,608  $      17,647  $      15,299  $      15,757  $      14,815  $      38,390  $     111,949  $      65,062  $      63,597  $      61,703  $      59,937  $      53,030  $      37,979
Sum of Services Purchased-Outside Flight Equipment Maintenance (000)  $     189,040  $     222,879  $     226,132  $     268,527  $     325,051  $     326,672  $     340,472  $     346,422  $     382,738  $     399,189  $     380,110  $     414,522  $     537,337  $     461,607
Sum of Services Purchased-Traffic Commissions -Passenger (000)  $     141,249  $     161,616  $     176,341  $     176,518  $     175,314  $     177,814  $     116,539  $      66,358  $      56,565  $      11,900  $      10,828  $      11,275  $      11,208  $        9,305
Sum of Services Purchased-Traffic Commissions-Cargo (000)  $           400  $           223  $           297  $             86  $             12  $           167  $             12  $           257  $           540  $           864  $           421  $           416  $           124  $           335
Sum of Services Purchased-Other Services (000)  $     135,487  $     159,084  $     189,810  $     216,624  $     239,848  $     269,450  $     303,019  $     325,187  $     341,637  $     370,514  $     461,753  $     530,016  $     578,240  $     475,434
Sum of Services Purchased-Total (000)  $     616,166  $     711,814  $     754,541  $     833,683  $     932,972  $     961,878  $     980,916  $  1,035,915  $  1,029,845  $  1,024,306  $  1,106,089  $  1,215,673  $  1,391,208  $  1,143,956
Sum of Transport Related Expense (000) 11366 12890 13865 14633 17415 17737 19001 13395 14048 13277 13497 14277 15018 11899
Sum of Total Operating Expense (000)  $  2,564,934  $  3,057,632  $  3,292,675  $  3,480,321  $  3,954,116  $  4,629,120  $  4,924,054  $  5,104,270  $  5,454,619  $  5,976,038  $  6,763,757  $  8,152,040  $  9,070,575  $  7,909,860
T1 & T2- Traffic Data  
Sum of RPMs 2.38E+10 2.72E+10 2.85E+10 3.08E+10 3.65E+10 4.22E+10 4.46E+10 4.55E+10 4.80E+10 5.35E+10 6.03E+10 6.78E+10 7.24E+10 5.63E+10
Sum of ASMs 3.68E+10 4.09E+10 4.47E+10 4.76E+10 5.29E+10 5.99E+10 6.55E+10 6.91E+10 7.19E+10 7.70E+10 8.54E+10 9.28E+10 9.98E+10 7.80E+10
Sum of Miles 2.79E+08 3.09E+08 3.36E+08 3.57E+08 3.94E+08 4.45E+08 4.85E+08 5.10E+08 5.31E+08 5.67E+08 6.26E+08 6.80E+08 7.31E+08 5.72E+08
Sum of Depts        695,942        748,812        787,308        808,153        848,240        904,486        942,466        948,250        950,589        982,479      1,029,746      1,093,090      1,161,549        899,823
Sum of Airborne Hours        720,329        786,214        865,354        901,926        990,371      1,111,736      1,198,103      1,250,112      1,293,588      1,378,958      1,511,691      1,632,229      1,749,646      1,380,133
Sum of Block Hours        852,902        935,820      1,024,418      1,067,629      1,169,845      1,307,692      1,395,717      1,456,295      1,502,804      1,607,500      1,755,257      1,890,934      2,041,620      1,609,646
Sum of AC Days          91,511          83,809          91,012          95,430        106,256        119,096        129,156        133,387        138,749        147,702        157,722        168,555        182,474        145,634
Sum of Gallons 6.59E+08 7.37E+08 8.42E+08 8.47E+08 9.29E+08 1.01E+09 1.09E+09 1.12E+09 1.14E+09 1.20E+09 1.29E+09 1.39E+09 1.49E+09 1.14E+09
Sum of Passengers    50,151,362    55,490,793    51,669,196    59,177,010    65,485,500    72,710,320    73,742,879    72,515,950    74,788,288    81,150,157    88,473,713    96,349,391  101,989,972    78,041,778
P12- Profit and Loss Statement  
Sum of Pax Rev (000) -2.76E+06 -3.27E+06 -3.64E+06 -3.96E+06 -4.50E+06 -5.40E+06 -5.29E+06 -5.24E+06 -5.61E+06 -6.12E+06 -7.09E+06 -8.55E+06 -9.17E+06 -7.69E+06
Sum of Charter Pax (000)  $     (13,957)  $     (18,774)  $     (21,082)  $     (20,297)  $     (30,628)  $     (29,285)  $     (28,567)  $     (18,332)  $     (14,637)  $     (19,043)  $     (25,029)  $     (19,051)  $     (25,747)  $     (44,365)
Sum of Transport Related Rev (000)  $     (10,832)  $     (11,369)  $     (10,176)  $       (9,553)  $       (9,938)  $       (8,120)  $     (12,152)  $     (12,050)  $     (11,783)  $     (12,355)  $     (13,978)  $     (15,035)  $     (16,743)  $     (12,156)
Sum of Cargo Rev (000)  $     (41,238)  $     (48,632)  $     (56,813)  $     (61,951)  $     (64,488)  $     (69,801)  $     (61,175)  $     (67,939)  $     (78,670)  $     (94,785)  $    (118,747)  $    (140,478)  $    (150,378)  $    (127,540)
Sum of Total Rev (000) -2.87E+06 -3.41E+06 -3.82E+06 -4.16E+06 -4.74E+06 -5.65E+06 -5.56E+06 -5.52E+06 -5.94E+06 -6.53E+06 -7.58E+06 -9.09E+06 -9.86E+06 -8.29E+06
P52- Functional Grouping Operating Expense Data  
Sum of Pilots And Copilots (000)  $     216,896  $     239,692  $     267,725  $     286,697  $     325,697  $     366,753  $     418,165  $     466,234  $     523,139  $     606,514  $     713,901  $     803,699  $     886,733  $     695,255
Sum of Other Flight Personnel (000)  $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $             -    $        1,802  $        1,030
Sum of Trainees And Instructors (000)  $        1,287  $        1,511  $        1,733  $        1,853  $        2,059  $        2,317  $        3,133  $        4,613  $        4,956  $        5,339  $        5,525  $        5,606  $        6,305  $        4,999
Sum of Personnel Expenses (000)  $      19,984  $      24,233  $      27,336  $      30,314  $      32,829  $      36,669  $      43,965  $      41,566  $      41,540  $      43,602  $      46,927  $      52,994  $      59,615  $      47,162
Sum of Employee Benefits And Pensions (000)  $      27,230  $      30,479  $      35,364  $      39,077  $      47,522  $      22,538  $      20,480  $      25,809  $     103,892  $     105,521  $     138,922  $     214,635  $     153,997  $     112,080
Sum of Taxes-Payroll (000)  $      16,179  $      17,790  $      19,719  $      21,578  $      26,531  $      31,816  $      40,005  $      43,272  $      47,401  $      55,129  $      39,638  $      45,480  $      48,325  $      41,910
Sum of Total Flight Equipment Maintenance (Memo) (000)  $     276,073  $     328,107  $     342,770  $     399,453  $     484,467  $     504,102  $     547,706  $     551,565  $     648,601  $     679,049  $     675,350  $     737,953  $     890,209  $     750,473
Sum of Flying Operations-Aircraft Fuels (000)  $     365,696  $     483,813  $     493,342  $     386,766  $     490,501  $     825,287  $     849,956  $     842,960  $     917,002  $  1,103,258  $  1,466,593  $  2,134,132  $  2,531,582  $  2,642,703