Southwest Airlines Employee Data and Analysis
Southwest Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Traffic Indicies                                    
Stage Length in Miles (for SLA purposes)               401               412               427               441               464               492               515               538               559               577               608               622                 630                 636                 639                 648                 664                 692
Seats Per Departure (for SDA purposes)              132               133               133               133               134               135               135               135               135               136               136               136                 136                 136                 136                 136                 136                 136
Price Per Gallon of Fuel  $          0.56  $          0.66  $          0.59  $          0.46  $          0.53  $          0.81  $          0.78  $          0.75  $          0.80  $          0.92  $          1.14  $          1.54  $            1.70  $            2.33  $            2.03  $            2.40  $            3.09  $            3.57
Airborne Hours / Block Hours 84% 84% 84% 84% 85% 85% 86% 86% 86% 86% 86% 86% 86% 86% 86% 86% 86% 66%
Outsourcing Indicies                                    
Maintenance $'s Outsourced 68.5% 67.9% 66.0% 67.2% 67.1% 64.8% 62.2% 62.8% 59.0% 58.8% 56.3% 56.2% 60.4% 61.3% 61.7% 60.1% 59.0% 60.8%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.2% 6.2% 6.8% 7.0% 6.9% 7.1% 7.4% 7.6% 7.5% 7.6% 8.7% 8.8% 8.8% 9.0% 8.8% 9.2% 9.9% 10.1%
Transport Related Expense (000)  $      11,366  $      12,890  $      13,865  $      14,633  $      17,415  $      17,737  $      19,001  $       13,395  $      14,048  $      13,277  $      13,497  $      14,277  $        15,018  $        15,813  $        16,558  $        10,731  $          8,204  $        10,204
Productivity Measures (unadjusted)                                    
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)             70.2              69.5              70.7                 -                65.8              65.7              62.4              61.2              62.3              63.8              64.5              65.0                64.0                63.7                59.9                60.6                62.1                49.0
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)             58.0              55.6              57.2                 -                52.5              55.8              55.1              52.1              56.6              59.1              59.3              60.9                62.5                63.1                49.0                52.5                51.4                53.3
Maintenance            108.7              94.5              95.9                 -                91.7              95.1              90.0              84.9              82.2              84.5              88.3              95.9              101.2              104.7                96.7              102.4              108.1              120.8
Passenger, Cargo and Aircraft Handling               6.4               5.9               5.9                 -                 6.5               7.0               7.2                7.0               7.3               8.7              10.2              10.8                11.4                11.7                11.8                12.0                11.9                12.0
Other             64.3              63.4              64.8                 -                50.4              53.6              49.5              47.1              45.3              51.6              59.8              69.3                68.4                70.3                47.7                51.5                50.4                50.7
Total               3.8               3.5               3.5                 -                 3.6               3.8               3.8                3.6               3.8               4.2               4.6               4.9                 5.1                 5.1                 4.8                 4.9                 4.9                 4.8
ASMs Per Employee (000)
Pilots & Co-Pilots       18,193.1       18,234.3       18,528.6                 -         17,859.9       18,076.4       17,594.2        17,412.7       17,879.3       18,347.9       18,821.1       19,150.7         18,763.8         18,519.4         17,424.7         17,714.4         18,303.5         14,467.8
Flight Attendants       11,384.8       11,000.4       11,269.3                 -         10,616.3       11,395.7       11,495.9        10,958.2       12,001.1       12,511.1       12,688.2       13,149.8         13,436.6         13,453.8         10,442.6         11,257.9         11,100.6         11,575.8
Maintenance       56,332.0       49,575.3       50,256.1                 -         49,765.9       52,304.7       50,726.3        48,292.9       47,185.5       48,553.6       51,510.9       56,473.0         59,314.5         60,838.5         56,226.2         59,916.8         63,736.7         71,420.7
Passenger, Cargo and Aircraft Handling         3,324.1         3,100.8         3,107.8                 -           3,507.6         3,877.7         4,078.3          3,999.7         4,176.0         5,029.8         5,940.5         6,388.4           6,663.1           6,795.8           6,845.0           7,047.8           6,993.7           7,106.8
Other       33,310.2       33,224.7       33,936.2                 -         27,353.2       29,498.6       27,876.8        26,829.4       26,016.9       29,640.5       34,880.9       40,802.6         40,131.5         40,839.1         27,724.1         30,114.0         29,717.1         29,956.0
Total         1,946.2         1,835.6         1,849.4                 -           1,932.5         2,090.7         2,124.6          2,066.3         2,155.6         2,431.1         2,705.9         2,884.5           2,962.2           2,984.0           2,815.0           2,879.4           2,877.5           2,833.4
Employees Per Aircraft
Pilots & Co-Pilots (Crews)               4.0               4.9               4.8                 -                 5.1               5.1               5.3                5.4               5.3               5.2               5.2               5.2                 5.3                 5.2                 5.2                 5.1                 5.1                 7.1
Flight Attendants (Crews)               4.9               6.1               6.0                 -                 6.4               6.0               6.0                6.4               5.8               5.6               5.7               5.6                 5.4                 5.3                 6.4                 5.9                 6.2                 6.6
Maintenance (Inhouse)               2.6               3.6               3.6                 -                 3.7               3.5               3.7                3.9               4.0               3.9               3.8               3.6                 3.4                 3.2                 3.2                 3.0                 2.9                 2.9
Passenger, Cargo and Aircraft Handling (Inhouse)             44.2              57.6              57.7                 -                51.8              47.5              45.4              47.2              45.3              37.9              33.3              31.5                30.0                28.5                26.5                25.7                26.8                29.1
Other (Inhouse)               4.4               5.4               5.3                 -                 6.6               6.2               6.6                7.0               7.3               6.4               5.7               4.9                 5.0                 4.7                 6.5                 6.0                 6.3                 6.9
Total             75.5              97.3              97.0                 -                94.0              88.1              87.2              91.5              87.8              78.5              73.0              69.7                67.4                64.9                64.5                63.0                65.2                72.9
Passengers Per Employee
Pilots & Co-Pilots          24,766          24,740          21,404                 -            22,109          21,927          19,797           18,284          18,595          19,335          19,509          19,886            19,182            18,261            18,003            19,106            19,494            15,122
Flight Attendants          15,498          14,925          13,018                 -            13,142          13,823          12,935           11,507          12,481          13,184          13,152          13,655            13,736            13,266            10,789            12,142            11,822            12,099
Maintenance          76,684          67,262          58,055                 -            61,604          63,447          57,077           50,710          49,074          51,167          53,394          58,642            60,636            59,989            58,093            64,624            67,881            74,649
Passenger, Cargo and Aircraft Handling            4,525            4,207            3,590                 -              4,342            4,704            4,589            4,200            4,343            5,300            6,158            6,634              6,812              6,701              7,072              7,602              7,448              7,428
Other          45,345          45,078          39,203                 -            33,860          35,783          31,367           28,172          27,058          31,236          36,156          42,370            41,026            40,269            28,644            32,480            31,649            31,310
Total            2,649            2,490            2,136                 -              2,392            2,536            2,391            2,170            2,242            2,562            2,805            2,995              3,028              2,942              2,908              3,106              3,065              2,962
Productivity Measures Revenue                                    
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $     1,363.3  $     1,457.5  $     1,507.5  $             -    $     1,519.0  $     1,627.7  $     1,420.2  $      1,320.5  $     1,395.4  $     1,457.2  $     1,563.9  $     1,763.9  $       1,724.1  $       1,829.8  $       1,697.0  $       1,999.0  $       2,216.6  $       1,742.9
Flight Attendants  $        853.1  $        879.3  $        916.9  $             -    $        902.9  $     1,026.1  $        928.0  $         831.0  $        936.6  $        993.7  $     1,054.3  $     1,211.2  $       1,234.6  $       1,329.3  $       1,017.0  $       1,270.4  $       1,344.3  $       1,394.5
Maintenance  $     4,221.3  $     3,962.7  $     4,089.0  $             -    $     4,232.7  $     4,709.8  $     4,094.6  $      3,662.3  $     3,682.6  $     3,856.2  $     4,280.3  $     5,201.6  $       5,450.2  $       6,011.1  $       5,475.9  $       6,761.3  $       7,718.8  $       8,603.9
Passenger, Cargo and Aircraft Handling  $        249.1  $        247.9  $        252.9  $             -    $        298.3  $        349.2  $        329.2  $         303.3  $        325.9  $        399.5  $        493.6  $        588.4  $          612.3  $          671.4  $          666.6  $          795.3  $          847.0  $          856.1
Other  $     2,496.2  $     2,655.8  $     2,761.1  $             -    $     2,326.5  $     2,656.2  $     2,250.2  $      2,034.6  $     2,030.5  $     2,354.1  $     2,898.4  $     3,758.2  $       3,687.6  $       4,035.1  $       2,700.0  $       3,398.2  $       3,598.9  $       3,608.7
Total  $        145.8  $        146.7  $        150.5  $             -    $        164.4  $        188.3  $        171.5  $         156.7  $        168.2  $        193.1  $        224.9  $        265.7  $          272.2  $          294.8  $          274.2  $          324.9  $          348.5  $          341.3
Salary and Benefits                                    
Average Salary
Management and All Other  $      34,189  $      36,710  $      39,513  $             -    $      41,102  $      43,476  $      45,354  $       46,575  $      49,801  $      55,014  $      59,757  $      68,455  $        69,771  $        70,421  $        86,224  $        76,666  $        74,799  $        79,376
Pilots & Co-Pilots  $    107,109  $     106,862  $     110,905  $             -    $     109,958  $     110,601  $     112,259  $     117,558  $     130,069  $     144,511  $     157,420  $     165,882  $       167,112  $       172,750  $       176,726  $       192,289  $       203,196  $       157,279
Flight Attendants  $      27,101  $      27,024  $      27,920  $             -    $      27,550  $      30,745  $      30,514  $       31,447  $      36,537  $      40,720  $      42,045  $      44,564  $        49,365  $        53,027  $        46,539  $        52,110  $        54,120  $        53,787
Maintenance  $      58,000  $      53,755  $      56,940  $             -    $      62,578  $      64,839  $      63,839  $       68,635  $      74,754  $      78,801  $      81,465  $      86,469  $        90,163  $       103,447  $        94,996  $       103,579  $       112,532  $       121,401
Passenger, Cargo and Aircraft Handling  $      22,189  $      21,832  $      21,369  $             -    $      24,226  $      26,555  $      28,139  $       28,645  $      30,062  $      36,717  $      39,912  $      41,980  $        43,430  $        41,864  $        49,841  $        52,030  $        54,187  $        51,048
Total  $      34,575  $      33,979  $      34,580  $             -    $      37,621  $      40,635  $      42,497  $       43,827  $      48,047  $      56,443  $      62,122  $      66,855  $        69,947  $        72,132  $        75,624  $        80,408  $        82,847  $        78,743
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $      13,447  $      13,588  $      14,650  $             -    $      16,044  $        6,797  $        5,498  $         6,508  $      25,831  $      25,142  $      30,633  $      44,300  $        28,963  $        26,887  $        27,064  $        36,235  $        33,992  $        27,466
All Others  $        8,051  $        7,893  $        9,351  $             -    $      12,255  $      16,062  $      15,664  $       13,453  $      13,460  $      14,989  $      17,247  $      19,197  $        19,012  $        18,202  $        17,082  $        19,775  $        19,787  $        19,231
Total  $        8,628  $        8,466  $        9,879  $             -    $      12,665  $      14,990  $      14,437  $       12,629  $      14,951  $      16,334  $      19,172  $      22,978  $        20,583  $        19,602  $        18,695  $        22,451  $        22,020  $        20,844
Personnel
Pilots & Co-Pilots  $        9,869  $      10,804  $      11,324  $             -    $      11,083  $      11,058  $      11,803  $       10,481  $      10,328  $      10,389  $      10,348  $      10,938  $        11,212  $        11,186  $        10,797  $        11,209  $        11,547  $        10,332
Flight Attendents  $      12,198  $      12,379  $      12,058  $             -    $      13,729  $      13,607  $      14,356  $       11,758  $      12,236  $      14,615  $      12,951  $      14,232  $        14,924  $        15,676  $        11,347  $        13,058  $        13,691  $        14,419
Payroll Taxes
Pilots & Co-Pilots  $        7,990  $        7,931  $        8,169  $             -    $        8,957  $        9,595  $      10,740  $       10,911  $      11,785  $      13,135  $        8,740  $        9,387  $          9,089  $          9,404  $          9,796  $          9,279  $        10,127  $          8,371
All Others  $        1,917  $        1,891  $        1,909  $             -    $        2,026  $        2,209  $        2,201  $         2,224  $        2,379  $        2,820  $        3,674  $        4,081  $          4,073  $          4,196  $          4,397  $          4,550  $          4,825  $          4,755