United Airlines Employee Data and Analysis
United Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Traffic Indicies                                    
Stage Length in Miles (for SLA purposes)               1,046              1,068              1,088              1,115              1,121              1,145              1,181              1,224              1,255              1,293              1,368              1,364              1,371              1,402              1,446              1,541                 1,614              1,661
Seats Per Departure (for SDA purposes)                194                194                195                195                192                190                188                187                181                183                186                186                188                190                195                197                   198                187
Price Per Gallon of Fuel  $            0.56  $            0.66  $            0.64  $            0.54  $            0.52  $            0.75  $            0.83  $            0.73  $            0.99  $            1.18  $            1.70  $            2.02  $            2.11  $            2.88  $            1.68  $            2.28  $               2.87  $            3.25
Airborne Hours / Block Hours 87% 87% 87% 87% 86% 86% 87% 87% 90% 84% 87% 97% 100% 100% 100% 100% 100% 100%
Outsourcing Indicies                                    
Maintenance $'s Outsourced 7.7% 9.1% 13.6% 15.0% 16.2% 16.3% 18.4% 16.7% 21.3% 33.0% 40.5% 44.9% 45.7% 44.3% 40.6% 40.0% 51.5% 47.3%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.9% 7.2% 7.2% 8.2% 8.3% 8.5% 8.1% 7.5% 7.3% 8.5% 8.4% 10.5% 10.8% 9.8% 10.0% 11.0% 10.1% 9.4%
Transport Related Expense (000)  $      446,305  $      535,217  $      546,559  $      474,275  $      602,400  $    1,037,930  $    1,245,909  $    1,196,490  $    1,598,738  $    2,771,582  $    3,372,675  $    3,491,325  $    3,253,526  $    3,511,413  $    3,158,694  $    3,738,526  $       4,163,145  $    6,412,965
Productivity Measures (unadjusted)                                    
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)               48.5               47.7               42.8               39.7               35.1               38.5               35.8               40.6               40.0               51.2               49.8               49.7               48.6               45.8               45.0               43.8                  42.5               45.8
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)               47.4               47.5               61.3               32.0               29.5               30.8               28.6               32.4               34.3               39.1               37.2               39.0               38.5               41.7               37.7               37.3                  36.6               39.4
Maintenance               36.5               81.2               11.9               11.8               11.8               12.2               12.2               25.4               18.9               29.9               31.9               32.2               31.5               22.4               30.5               29.0                  28.6               27.7
Passenger, Cargo and Aircraft Handling                 6.5                 6.2                 9.0                 8.4               10.0               10.2               10.3                 5.5                 7.4                 5.6                 5.9                 6.2                 6.1                 6.4                 6.0                 5.9                    5.6                 5.4
Other                 7.2                 6.4               10.0               10.1                 9.2                 7.6                 6.8               13.1               16.4               35.5               35.7               42.6               40.9               49.7               44.5               43.3                  39.4               43.1
Total                 2.2                 2.2                 2.1                 2.1                 2.1                 2.0                 1.9                 2.1                 2.5                 2.7                 2.7                 2.8                 2.8                 2.8                 2.7                 2.6                    2.5                 2.6
ASMs Per Employee (000)
Pilots & Co-Pilots         20,828.8         20,712.9         18,618.4         17,376.6         15,032.1         15,388.7         14,637.8         18,619.5         17,763.5         22,809.5         22,875.3         22,795.1         22,388.2         21,439.1         21,992.1         22,105.5            21,670.9         21,850.6
Flight Attendants         11,472.3         11,499.5         14,893.1           7,777.6           7,111.6           7,367.1           6,953.7           7,959.3           8,411.8           9,533.6           9,172.5           9,615.3           9,442.7         10,281.5           9,460.3           9,560.2              9,427.4         10,066.1
Maintenance         34,300.2         76,273.9         11,247.1         11,196.8         10,936.3         11,074.9         11,117.5         23,302.1         16,783.3         26,632.7         29,319.5         29,514.3         29,011.7         20,933.6         29,877.8         29,291.6            29,188.7         26,410.2
Passenger, Cargo and Aircraft Handling           6,071.5           5,855.4           8,473.8           7,963.1           9,227.0           9,262.3           9,363.3           5,017.4           6,538.3           4,993.7           5,377.3           5,654.2           5,656.4           6,032.0           5,831.1           5,943.1              5,686.2           5,117.9
Other           6,752.5           5,986.9           9,469.2           9,519.6           8,544.3           6,945.5           6,244.6         11,985.1         14,579.5         31,681.8         32,763.7         39,030.3         37,668.2         46,511.2         43,555.0         43,711.6            40,112.4         41,176.3
Total           2,094.9           2,056.0           2,029.5           1,975.2           1,907.6           1,841.0           1,756.6           1,971.7           2,191.2           2,388.9           2,476.0           2,600.3           2,572.4           2,636.2           2,634.6           2,646.8              2,559.1           2,458.9
Employees Per Aircraft
Pilots & Co-Pilots (Crews)                 6.3                 6.5                 7.3                 8.1                 9.3                 8.3                 8.5                 7.2                 7.0                 6.1                 6.6                 6.8                 7.0                 7.1                 7.3                 7.7                    7.7                 7.1
Flight Attendants (Crews)                 6.4                 6.5                 5.1               10.0               11.0               10.4               10.6                 9.0                 8.1                 8.0                 8.9                 8.7                 8.8                 7.8                 8.7                 9.0                    8.9                 8.2
Maintenance (Inhouse)                 8.4                 3.8               26.4               27.1               27.5               26.4               24.8               11.5               14.8               10.5               10.3               10.5               10.8               14.6               10.8               11.5                  11.4               11.7
Passenger, Cargo and Aircraft Handling (Inhouse)               47.3               49.6               35.1               38.1               32.6               31.5               29.5               53.3               37.9               56.1               56.4               55.0               55.4               50.6               55.1               56.9                  58.4               60.6
Other (Inhouse)               42.5               48.5               31.4               31.9               35.2               42.0               44.2               22.3               17.0                 8.8                 9.3                 8.0                 8.3                 6.6                 7.4                 7.7                    8.3                 7.5
Total              137.0              141.2              146.4              153.7              157.8              158.5              157.1              135.6              113.1              117.4              122.5              119.6              121.7              115.8              121.9              127.8                 129.7              126.1
Passengers Per Employee
Pilots & Co-Pilots            10,352            10,423              9,275              8,675              7,366              7,358              6,676              8,570              8,598            11,120            10,892            11,044            10,790              9,965            10,049              9,809                 9,199              9,351
Flight Attendants              5,702              5,787              7,419              3,883              3,485              3,523              3,171              3,664              4,072              4,648              4,368              4,659              4,551              4,779              4,323              4,242                 4,002              4,308
Maintenance            17,047            38,382              5,603              5,590              5,359              5,296              5,070            10,726              8,124            12,984            13,961            14,300            13,982              9,730            13,652            12,998               12,390            11,302
Passenger, Cargo and Aircraft Handling              3,017              2,946              4,221              3,975              4,521              4,429              4,270              2,309              3,165              2,435              2,560              2,739              2,726              2,804              2,664              2,637                 2,414              2,190
Other              3,356              3,013              4,717              4,752              4,187              3,321              2,848              5,517              7,057            15,446            15,601            18,910            18,154            21,619            19,902            19,397               17,027            17,622
Total              1,041              1,035              1,011                986                935                880                801                908              1,061              1,165              1,179              1,260              1,240              1,225              1,204              1,175                 1,086              1,052
Productivity Measures Revenue                                    
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $       1,711.2  $       1,812.1  $       1,659.0  $       1,518.0  $       1,313.7  $       1,455.9  $       1,195.7  $       1,441.3  $       1,381.2  $       1,875.4  $       2,031.7  $       2,212.8  $       2,342.3  $       2,324.1  $       2,017.9  $       2,438.2  $          2,579.1  $       2,610.5
Flight Attendants  $          942.5  $       1,006.1  $       1,327.0  $          679.5  $          621.5  $          697.0  $          568.0  $          616.1  $          654.1  $          783.8  $          814.7  $          933.4  $          987.9  $       1,114.6  $          868.0  $       1,054.5  $          1,122.0  $       1,202.6
Maintenance  $       2,818.0  $       6,673.1  $       1,002.2  $          978.2  $          955.7  $       1,047.8  $          908.1  $       1,803.7  $       1,305.0  $       2,189.7  $       2,604.0  $       2,865.1  $       3,035.3  $       2,269.3  $       2,741.5  $       3,230.9  $          3,473.8  $       3,155.2
Passenger, Cargo and Aircraft Handling  $          498.8  $          512.3  $          755.1  $          695.7  $          806.4  $          876.3  $          764.9  $          388.4  $          508.4  $          410.6  $          477.6  $          548.9  $          591.8  $          653.9  $          535.0  $          655.5  $             676.7  $          611.4
Other  $          554.8  $          523.8  $          843.8  $          831.6  $          746.7  $          657.1  $          510.1  $          927.7  $       1,133.6  $       2,604.9  $       2,909.9  $       3,788.8  $       3,941.0  $       5,042.0  $       3,996.5  $       4,821.4  $          4,773.9  $       4,919.3
Total  $          172.1  $          179.9  $          180.8  $          172.6  $          166.7  $          174.2  $          143.5  $          152.6  $          170.4  $          196.4  $          219.9  $          252.4  $          269.1  $          285.8  $          241.7  $          291.9  $             304.6  $          293.8
Salary and Benefits                                    
Average Salary
Management and All Other  $        28,122  $        25,533  $        46,217  $        41,105  $        38,910  $        38,867  $        39,307  $        59,240  $        62,207  $      138,868  $      133,761  $      212,550  $      197,643  $      244,710  $      212,604  $      309,181  $         267,035  $      338,829
Pilots & Co-Pilots  $      135,728  $      146,249  $      147,212  $      135,886  $      117,920  $      132,126  $      138,627  $      184,429  $      116,998  $      132,010  $      115,242  $      114,985  $      115,711  $      119,460  $      125,465  $      124,228  $         125,690  $      143,076
Flight Attendants  $        43,496  $        46,528  $        60,664  $        33,258  $        31,307  $        35,604  $        32,958  $        44,188  $        34,003  $        39,314  $        35,268  $        36,180  $        35,811  $        40,139  $        40,559  $        40,373  $           37,888  $        50,490
Maintenance  $      134,850  $      307,347  $        48,006  $        47,085  $        46,288  $        49,525  $        51,675  $      103,942  $        48,500  $        70,429  $        65,873  $        68,432  $        69,997  $        53,420  $        75,360  $        75,290  $           76,686  $        64,970
Passenger, Cargo and Aircraft Handling  $        38,803  $        39,840  $        63,328  $        59,252  $        70,214  $        68,963  $        68,096  $        40,200  $        49,469  $        30,270  $        26,099  $        26,177  $        25,624  $        27,970  $        26,918  $        25,206  $           25,973  $        32,523
Total  $        51,956  $        53,889  $        58,069  $        55,442  $        54,655  $        56,962  $        56,888  $        65,069  $        53,682  $        54,195  $        49,863  $        54,984  $        54,588  $        58,044  $        58,239  $        65,011  $           61,214  $        73,701
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $        18,539  $        21,294  $        16,903  $        23,224  $        19,586  $        25,855  $        45,315  $        74,232  $        57,955  $        59,832  $        40,709  $        37,321  $        35,384  $        41,384  $        50,202  $        44,171  $           26,622  $        38,975
All Others  $          9,884  $          9,385  $          9,341  $          9,203  $          9,520  $          9,151  $        12,201  $        17,411  $        23,031  $        18,399  $        13,903  $        15,328  $        15,737  $        18,271  $        15,095  $        18,704  $           21,864  $        17,847
Total  $        10,754  $        10,567  $        10,165  $        10,797  $        10,798  $        11,150  $        16,175  $        23,428  $        27,339  $        22,739  $        16,804  $        17,837  $        17,995  $        21,113  $        19,301  $        21,754  $           22,426  $        20,224
Personnel
Pilots & Co-Pilots  $        11,188  $        12,057  $        11,399  $        11,021  $        10,515  $        11,318  $        11,826  $        13,443  $        10,696  $        13,163  $        12,812  $        13,627  $        14,822  $        15,071  $        14,946  $        14,511  $           13,321  $        14,389
Flight Attendents  $        14,451  $        15,158  $        21,317  $        12,033  $        11,897  $        13,122  $        17,836  $        11,739  $        10,890  $        12,023  $        11,118  $        10,982  $        12,820  $        14,142  $        11,957  $        11,231  $           13,445  $        16,142
Payroll Taxes
Pilots & Co-Pilots  $          5,696  $          5,901  $          5,420  $          5,097  $          4,628  $          6,084  $          7,207  $          8,965  $        11,129  $          7,690  $          7,660  $          8,907  $          9,330  $          8,270  $          8,690  $          9,175  $             9,484  $        14,280
All Others  $          3,202  $          3,212  $          3,309  $          3,337  $          3,539  $          3,455  $          3,685  $          4,027  $          3,629  $          4,354  $          3,589  $          3,971  $          3,768  $          4,145  $          4,336  $          4,318  $             4,521  $          3,648