| United Airlines Employee Data and Analysis | |||||||||||||||||||
| United Airlines | |||||||||||||||||||
| 1995 | 1996 | 1997 | 1998 | 1999 | 2000 | 2001 | 2002 | 2003 | 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | |
| Traffic Indicies | |||||||||||||||||||
| Stage Length in Miles (for SLA purposes) | 1,046 | 1,068 | 1,088 | 1,115 | 1,121 | 1,145 | 1,181 | 1,224 | 1,255 | 1,293 | 1,368 | 1,364 | 1,371 | 1,402 | 1,446 | 1,541 | 1,614 | 1,661 | 1,702 |
| Seats Per Departure (for SDA purposes) | 194 | 194 | 195 | 195 | 192 | 190 | 188 | 187 | 181 | 183 | 186 | 186 | 188 | 190 | 195 | 197 | 198 | 187 | 187 |
| Price Per Gallon of Fuel | $ 0.56 | $ 0.66 | $ 0.64 | $ 0.54 | $ 0.52 | $ 0.75 | $ 0.83 | $ 0.73 | $ 0.99 | $ 1.18 | $ 1.70 | $ 2.02 | $ 2.11 | $ 2.88 | $ 1.68 | $ 2.28 | $ 2.87 | $ 3.25 | $ 3.04 |
| Airborne Hours / Block Hours | 87% | 87% | 87% | 87% | 86% | 86% | 87% | 87% | 90% | 84% | 87% | 97% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
| Outsourcing Indicies | |||||||||||||||||||
| Maintenance $'s Outsourced | 7.7% | 9.1% | 13.6% | 15.0% | 16.2% | 16.3% | 18.4% | 16.7% | 21.3% | 33.0% | 40.5% | 44.9% | 45.7% | 44.3% | 40.6% | 40.0% | 51.5% | 47.3% | 52.1% |
| Other Outsourcing as % of Total Exp. (ex-Fuel) | 6.9% | 7.2% | 7.2% | 8.2% | 8.3% | 8.5% | 8.1% | 7.5% | 7.3% | 8.5% | 8.4% | 10.5% | 10.8% | 9.8% | 10.0% | 11.0% | 10.1% | 9.4% | 7.6% |
| Transport Related Expense (000) | $ 446,305 | $ 535,217 | $ 546,559 | $ 474,275 | $ 602,400 | $ 1,037,930 | $ 1,245,909 | $ 1,196,490 | $ 1,598,738 | $ 2,771,582 | $ 3,372,675 | $ 3,491,325 | $ 3,253,526 | $ 3,511,413 | $ 3,158,694 | $ 3,738,526 | $ 4,163,145 | $ 6,412,965 | $ 7,488,281 |
| Productivity Measures (unadjusted) | |||||||||||||||||||
| Block Hours Per Employee Per Month | |||||||||||||||||||
| Pilots & Co-Pilots (note: Includes Flight Engineers where applicable) | 48.5 | 47.7 | 42.8 | 39.7 | 35.1 | 38.5 | 35.8 | 40.6 | 40.0 | 51.2 | 49.8 | 49.7 | 48.6 | 45.8 | 45.0 | 43.8 | 42.5 | 45.8 | 43.3 |
| Flight Attendants (note: Avg Crew = 1 FA per 50 seats) | 47.4 | 47.5 | 61.3 | 32.0 | 29.5 | 30.8 | 28.6 | 32.4 | 34.3 | 39.1 | 37.2 | 39.0 | 38.5 | 41.7 | 37.7 | 37.3 | 36.6 | 39.4 | 38.9 |
| Maintenance | 36.5 | 81.2 | 11.9 | 11.8 | 11.8 | 12.2 | 12.2 | 25.4 | 18.9 | 29.9 | 31.9 | 32.2 | 31.5 | 22.4 | 30.5 | 29.0 | 28.6 | 27.7 | 33.3 |
| Passenger, Cargo and Aircraft Handling | 6.5 | 6.2 | 9.0 | 8.4 | 10.0 | 10.2 | 10.3 | 5.5 | 7.4 | 5.6 | 5.9 | 6.2 | 6.1 | 6.4 | 6.0 | 5.9 | 5.6 | 5.4 | 5.1 |
| Other | 7.2 | 6.4 | 10.0 | 10.1 | 9.2 | 7.6 | 6.8 | 13.1 | 16.4 | 35.5 | 35.7 | 42.6 | 40.9 | 49.7 | 44.5 | 43.3 | 39.4 | 43.1 | 47.5 |
| Total | 2.2 | 2.2 | 2.1 | 2.1 | 2.1 | 2.0 | 1.9 | 2.1 | 2.5 | 2.7 | 2.7 | 2.8 | 2.8 | 2.8 | 2.7 | 2.6 | 2.5 | 2.6 | 2.5 |
| ASMs Per Employee (000) | |||||||||||||||||||
| Pilots & Co-Pilots | 20,828.8 | 20,712.9 | 18,618.4 | 17,376.6 | 15,032.1 | 15,388.7 | 14,637.8 | 18,619.5 | 17,763.5 | 22,809.5 | 22,875.3 | 22,795.1 | 22,388.2 | 21,439.1 | 21,992.1 | 22,105.5 | 21,670.9 | 21,850.6 | 20,768.1 |
| Flight Attendants | 11,472.3 | 11,499.5 | 14,893.1 | 7,777.6 | 7,111.6 | 7,367.1 | 6,953.7 | 7,959.3 | 8,411.8 | 9,533.6 | 9,172.5 | 9,615.3 | 9,442.7 | 10,281.5 | 9,460.3 | 9,560.2 | 9,427.4 | 10,066.1 | 9,981.6 |
| Maintenance | 34,300.2 | 76,273.9 | 11,247.1 | 11,196.8 | 10,936.3 | 11,074.9 | 11,117.5 | 23,302.1 | 16,783.3 | 26,632.7 | 29,319.5 | 29,514.3 | 29,011.7 | 20,933.6 | 29,877.8 | 29,291.6 | 29,188.7 | 26,410.2 | 31,940.2 |
| Passenger, Cargo and Aircraft Handling | 6,071.5 | 5,855.4 | 8,473.8 | 7,963.1 | 9,227.0 | 9,262.3 | 9,363.3 | 5,017.4 | 6,538.3 | 4,993.7 | 5,377.3 | 5,654.2 | 5,656.4 | 6,032.0 | 5,831.1 | 5,943.1 | 5,686.2 | 5,117.9 | 4,873.6 |
| Other | 6,752.5 | 5,986.9 | 9,469.2 | 9,519.6 | 8,544.3 | 6,945.5 | 6,244.6 | 11,985.1 | 14,579.5 | 31,681.8 | 32,763.7 | 39,030.3 | 37,668.2 | 46,511.2 | 43,555.0 | 43,711.6 | 40,112.4 | 41,176.3 | 45,546.9 |
| Total | 2,094.9 | 2,056.0 | 2,029.5 | 1,975.2 | 1,907.6 | 1,841.0 | 1,756.6 | 1,971.7 | 2,191.2 | 2,388.9 | 2,476.0 | 2,600.3 | 2,572.4 | 2,636.2 | 2,634.6 | 2,646.8 | 2,559.1 | 2,458.9 | 2,436.7 |
| Employees Per Aircraft | |||||||||||||||||||
| Pilots & Co-Pilots (Crews) | 6.3 | 6.5 | 7.3 | 8.1 | 9.3 | 8.3 | 8.5 | 7.2 | 7.0 | 6.1 | 6.6 | 6.8 | 7.0 | 7.1 | 7.3 | 7.7 | 7.7 | 7.1 | 7.3 |
| Flight Attendants (Crews) | 6.4 | 6.5 | 5.1 | 10.0 | 11.0 | 10.4 | 10.6 | 9.0 | 8.1 | 8.0 | 8.9 | 8.7 | 8.8 | 7.8 | 8.7 | 9.0 | 8.9 | 8.2 | 8.2 |
| Maintenance (Inhouse) | 8.4 | 3.8 | 26.4 | 27.1 | 27.5 | 26.4 | 24.8 | 11.5 | 14.8 | 10.5 | 10.3 | 10.5 | 10.8 | 14.6 | 10.8 | 11.5 | 11.4 | 11.7 | 9.6 |
| Passenger, Cargo and Aircraft Handling (Inhouse) | 47.3 | 49.6 | 35.1 | 38.1 | 32.6 | 31.5 | 29.5 | 53.3 | 37.9 | 56.1 | 56.4 | 55.0 | 55.4 | 50.6 | 55.1 | 56.9 | 58.4 | 60.6 | 62.6 |
| Other (Inhouse) | 42.5 | 48.5 | 31.4 | 31.9 | 35.2 | 42.0 | 44.2 | 22.3 | 17.0 | 8.8 | 9.3 | 8.0 | 8.3 | 6.6 | 7.4 | 7.7 | 8.3 | 7.5 | 6.7 |
| Total | 137.0 | 141.2 | 146.4 | 153.7 | 157.8 | 158.5 | 157.1 | 135.6 | 113.1 | 117.4 | 122.5 | 119.6 | 121.7 | 115.8 | 121.9 | 127.8 | 129.7 | 126.1 | 125.2 |
| Passengers Per Employee | |||||||||||||||||||
| Pilots & Co-Pilots | 10,352 | 10,423 | 9,275 | 8,675 | 7,366 | 7,358 | 6,676 | 8,570 | 8,598 | 11,120 | 10,892 | 11,044 | 10,790 | 9,965 | 10,049 | 9,809 | 9,199 | 9,351 | 8,809 |
| Flight Attendants | 5,702 | 5,787 | 7,419 | 3,883 | 3,485 | 3,523 | 3,171 | 3,664 | 4,072 | 4,648 | 4,368 | 4,659 | 4,551 | 4,779 | 4,323 | 4,242 | 4,002 | 4,308 | 4,234 |
| Maintenance | 17,047 | 38,382 | 5,603 | 5,590 | 5,359 | 5,296 | 5,070 | 10,726 | 8,124 | 12,984 | 13,961 | 14,300 | 13,982 | 9,730 | 13,652 | 12,998 | 12,390 | 11,302 | 13,547 |
| Passenger, Cargo and Aircraft Handling | 3,017 | 2,946 | 4,221 | 3,975 | 4,521 | 4,429 | 4,270 | 2,309 | 3,165 | 2,435 | 2,560 | 2,739 | 2,726 | 2,804 | 2,664 | 2,637 | 2,414 | 2,190 | 2,067 |
| Other | 3,356 | 3,013 | 4,717 | 4,752 | 4,187 | 3,321 | 2,848 | 5,517 | 7,057 | 15,446 | 15,601 | 18,910 | 18,154 | 21,619 | 19,902 | 19,397 | 17,027 | 17,622 | 19,318 |
| Total | 1,041 | 1,035 | 1,011 | 986 | 935 | 880 | 801 | 908 | 1,061 | 1,165 | 1,179 | 1,260 | 1,240 | 1,225 | 1,204 | 1,175 | 1,086 | 1,052 | 1,033 |
| Productivity Measures Revenue | |||||||||||||||||||
| Passenger Revenue Per Employee (000) | |||||||||||||||||||
| Pilots & Co-Pilots | $ 1,711.2 | $ 1,812.1 | $ 1,659.0 | $ 1,518.0 | $ 1,313.7 | $ 1,455.9 | $ 1,195.7 | $ 1,441.3 | $ 1,381.2 | $ 1,875.4 | $ 2,031.7 | $ 2,212.8 | $ 2,342.3 | $ 2,324.1 | $ 2,017.9 | $ 2,438.2 | $ 2,579.1 | $ 2,610.5 | $ 2,521.0 |
| Flight Attendants | $ 942.5 | $ 1,006.1 | $ 1,327.0 | $ 679.5 | $ 621.5 | $ 697.0 | $ 568.0 | $ 616.1 | $ 654.1 | $ 783.8 | $ 814.7 | $ 933.4 | $ 987.9 | $ 1,114.6 | $ 868.0 | $ 1,054.5 | $ 1,122.0 | $ 1,202.6 | $ 1,211.7 |
| Maintenance | $ 2,818.0 | $ 6,673.1 | $ 1,002.2 | $ 978.2 | $ 955.7 | $ 1,047.8 | $ 908.1 | $ 1,803.7 | $ 1,305.0 | $ 2,189.7 | $ 2,604.0 | $ 2,865.1 | $ 3,035.3 | $ 2,269.3 | $ 2,741.5 | $ 3,230.9 | $ 3,473.8 | $ 3,155.2 | $ 3,877.2 |
| Passenger, Cargo and Aircraft Handling | $ 498.8 | $ 512.3 | $ 755.1 | $ 695.7 | $ 806.4 | $ 876.3 | $ 764.9 | $ 388.4 | $ 508.4 | $ 410.6 | $ 477.6 | $ 548.9 | $ 591.8 | $ 653.9 | $ 535.0 | $ 655.5 | $ 676.7 | $ 611.4 | $ 591.6 |
| Other | $ 554.8 | $ 523.8 | $ 843.8 | $ 831.6 | $ 746.7 | $ 657.1 | $ 510.1 | $ 927.7 | $ 1,133.6 | $ 2,604.9 | $ 2,909.9 | $ 3,788.8 | $ 3,941.0 | $ 5,042.0 | $ 3,996.5 | $ 4,821.4 | $ 4,773.9 | $ 4,919.3 | $ 5,528.9 |
| Total | $ 172.1 | $ 179.9 | $ 180.8 | $ 172.6 | $ 166.7 | $ 174.2 | $ 143.5 | $ 152.6 | $ 170.4 | $ 196.4 | $ 219.9 | $ 252.4 | $ 269.1 | $ 285.8 | $ 241.7 | $ 291.9 | $ 304.6 | $ 293.8 | $ 295.8 |
| Salary and Benefits | |||||||||||||||||||
| Average Salary | |||||||||||||||||||
| Management and All Other | $ 28,122 | $ 25,533 | $ 46,217 | $ 41,105 | $ 38,910 | $ 38,867 | $ 39,307 | $ 59,240 | $ 62,207 | $ 138,868 | $ 133,761 | $ 212,550 | $ 197,643 | $ 244,710 | $ 212,604 | $ 309,181 | $ 267,035 | $ 338,829 | $ 297,323 |
| Pilots & Co-Pilots | $ 135,728 | $ 146,249 | $ 147,212 | $ 135,886 | $ 117,920 | $ 132,126 | $ 138,627 | $ 184,429 | $ 116,998 | $ 132,010 | $ 115,242 | $ 114,985 | $ 115,711 | $ 119,460 | $ 125,465 | $ 124,228 | $ 125,690 | $ 143,076 | $ 164,581 |
| Flight Attendants | $ 43,496 | $ 46,528 | $ 60,664 | $ 33,258 | $ 31,307 | $ 35,604 | $ 32,958 | $ 44,188 | $ 34,003 | $ 39,314 | $ 35,268 | $ 36,180 | $ 35,811 | $ 40,139 | $ 40,559 | $ 40,373 | $ 37,888 | $ 50,490 | $ 46,946 |
| Maintenance | $ 134,850 | $ 307,347 | $ 48,006 | $ 47,085 | $ 46,288 | $ 49,525 | $ 51,675 | $ 103,942 | $ 48,500 | $ 70,429 | $ 65,873 | $ 68,432 | $ 69,997 | $ 53,420 | $ 75,360 | $ 75,290 | $ 76,686 | $ 64,970 | $ 80,186 |
| Passenger, Cargo and Aircraft Handling | $ 38,803 | $ 39,840 | $ 63,328 | $ 59,252 | $ 70,214 | $ 68,963 | $ 68,096 | $ 40,200 | $ 49,469 | $ 30,270 | $ 26,099 | $ 26,177 | $ 25,624 | $ 27,970 | $ 26,918 | $ 25,206 | $ 25,973 | $ 32,523 | $ 29,332 |
| Total | $ 51,956 | $ 53,889 | $ 58,069 | $ 55,442 | $ 54,655 | $ 56,962 | $ 56,888 | $ 65,069 | $ 53,682 | $ 54,195 | $ 49,863 | $ 54,984 | $ 54,588 | $ 58,044 | $ 58,239 | $ 65,011 | $ 61,214 | $ 73,701 | $ 70,075 |
| Other Compensation Per Employee (All Employees) | |||||||||||||||||||
| Benefits, Pensions and Payroll Taxes | |||||||||||||||||||
| Pilots & Co-Pilots | $ 18,539 | $ 21,294 | $ 16,903 | $ 23,224 | $ 19,586 | $ 25,855 | $ 45,315 | $ 74,232 | $ 57,955 | $ 59,832 | $ 40,709 | $ 37,321 | $ 35,384 | $ 41,384 | $ 50,202 | $ 44,171 | $ 26,622 | $ 38,975 | $ 48,230 |
| All Others | $ 9,884 | $ 9,385 | $ 9,341 | $ 9,203 | $ 9,520 | $ 9,151 | $ 12,201 | $ 17,411 | $ 23,031 | $ 18,399 | $ 13,903 | $ 15,328 | $ 15,737 | $ 18,271 | $ 15,095 | $ 18,704 | $ 21,864 | $ 17,847 | $ 17,496 |
| Total | $ 10,754 | $ 10,567 | $ 10,165 | $ 10,797 | $ 10,798 | $ 11,150 | $ 16,175 | $ 23,428 | $ 27,339 | $ 22,739 | $ 16,804 | $ 17,837 | $ 17,995 | $ 21,113 | $ 19,301 | $ 21,754 | $ 22,426 | $ 20,224 | $ 21,101 |
| Personnel | |||||||||||||||||||
| Pilots & Co-Pilots | $ 11,188 | $ 12,057 | $ 11,399 | $ 11,021 | $ 10,515 | $ 11,318 | $ 11,826 | $ 13,443 | $ 10,696 | $ 13,163 | $ 12,812 | $ 13,627 | $ 14,822 | $ 15,071 | $ 14,946 | $ 14,511 | $ 13,321 | $ 14,389 | $ 16,672 |
| Flight Attendents | $ 14,451 | $ 15,158 | $ 21,317 | $ 12,033 | $ 11,897 | $ 13,122 | $ 17,836 | $ 11,739 | $ 10,890 | $ 12,023 | $ 11,118 | $ 10,982 | $ 12,820 | $ 14,142 | $ 11,957 | $ 11,231 | $ 13,445 | $ 16,142 | $ 16,554 |
| Payroll Taxes | |||||||||||||||||||
| Pilots & Co-Pilots | $ 5,696 | $ 5,901 | $ 5,420 | $ 5,097 | $ 4,628 | $ 6,084 | $ 7,207 | $ 8,965 | $ 11,129 | $ 7,690 | $ 7,660 | $ 8,907 | $ 9,330 | $ 8,270 | $ 8,690 | $ 9,175 | $ 9,484 | $ 14,280 | $ 8,993 |
| All Others | $ 3,202 | $ 3,212 | $ 3,309 | $ 3,337 | $ 3,539 | $ 3,455 | $ 3,685 | $ 4,027 | $ 3,629 | $ 4,354 | $ 3,589 | $ 3,971 | $ 3,768 | $ 4,145 | $ 4,336 | $ 4,318 | $ 4,521 | $ 3,648 | $ 4,630 |
| Raw Data | |||||||||||||||||||
| Number of Months | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 | 12 |
| Number of Days | 365 | 366 | 365 | 365 | 365 | 366 | 365 | 365 | 365 | 366 | 365 | 365 | 365 | 365 | 365 | 365 | 365 | 366 | 365 |
| P10- Employee Count Data | |||||||||||||||||||
| Sum of General Management | 37 | 36 | 38 | 38 | 42 | 42 | 42 | 322 | 42 | 76 | 76 | 48 | 50 | 51 | 54 | 329 | 416 | 873 | 769 |
| Sum of Pilots and Co-Pilots | 6,890 | 7,214 | 8,289 | 9,204 | 10,786 | 9,855 | 9,968 | 7,992 | 7,688 | 6,374 | 6,133 | 6,277 | 6,338 | 6,337 | 5,581 | 5,515 | 5,490 | 9,899 | 10,255 |
| Sum of Other Flight Personnel | 723 | 648 | 794 | 810 | 968 | 1,549 | 1,294 | - | - | - | - | - | - | - | - | - | - | - | - |
| Sum of Passenger and General Services | 13,822 | 14,161 | 11,355 | 22,373 | 24,845 | 23,821 | 23,707 | 18,696 | 16,235 | 15,250 | 15,295 | 14,881 | 15,027 | 13,214 | 12,974 | 12,752 | 12,620 | 21,488 | 21,337 |
| Sum of Maintenance | 4,623 | 2,135 | 15,036 | 15,541 | 16,156 | 15,846 | 14,828 | 6,386 | 8,137 | 5,459 | 4,785 | 4,848 | 4,891 | 6,490 | 4,108 | 4,162 | 4,076 | 8,190 | 6,668 |
| Sum of AC Handling 1 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Sum of Aircraft Handling | 5,098 | 5,375 | 180 | 184 | 185 | 185 | 186 | 4,818 | 8,212 | 28,687 | 25,783 | 926 | 920 | 885 | 793 | 2,965 | 3,109 | 8,059 | 11,155 |
| Sum of Aircraft Control | 516 | 555 | 511 | 540 | 616 | 645 | 639 | 8,113 | - | - | - | 166 | 172 | 172 | 165 | 1,011 | 935 | 1,104 | 1,341 |
| Sum of Passenger Handling | 13,002 | 14,024 | 7,396 | 8,578 | 4,394 | 3,580 | 3,468 | 14,955 | 12,222 | - | - | 23,914 | 23,994 | 21,466 | 20,091 | 10,290 | 10,483 | 29,849 | 30,850 |
| Sum of Cargo Handling | 7,501 | 7,857 | 11,870 | 12,550 | 13,954 | 14,537 | 13,313 | 1,772 | 453 | 427 | 307 | 300 | - | - | - | 6,247 | 6,396 | 3,251 | 354 |
| Sum of Trainees and Instructors | 632 | 1,959 | 182 | 220 | 184 | 183 | 179 | 198 | 141 | 195 | 180 | 188 | 190 | 107 | 53 | 130 | 178 | 524 | 581 |
| Sum of Stats | 3,374 | 3,416 | 2,198 | 2,269 | 2,675 | 3,236 | 3,343 | 2,568 | 2,325 | 2,608 | 2,493 | 2,026 | 2,401 | 1,750 | 1,799 | 1,921 | 1,975 | 3,279 | 2,871 |
| Sum of Traffic Solicitors | 841 | 895 | 624 | 631 | 647 | 679 | 663 | 1,637 | 4,250 | 999 | 911 | 653 | 581 | 445 | 413 | 362 | 438 | 637 | 575 |
| Sum of Other | 18,636 | 20,930 | 14,855 | 15,159 | 17,173 | 21,169 | 22,214 | 8,013 | 2,651 | 787 | 698 | 799 | 595 | 619 | 553 | 376 | 375 | 813 | 649 |
| Sum of Transport Related | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Sum of Total | 75,695 | 79,205 | 83,328 | 88,097 | 92,625 | 95,327 | 93,844 | 75,470 | 62,326 | 60,860 | 56,661 | 55,027 | 55,160 | 51,536 | 46,587 | 46,060 | 46,491 | 87,966 | 87,405 |
| P6- Objective Grouping Operating Expense Data | |||||||||||||||||||
| Sum of Salaries-General Management Personnel (000) | $ 9,508 | $ 8,642 | $ 8,277 | $ 8,691 | $ 9,815 | $ 13,261 | $ 12,816 | $ 31,604 | $ 8,758 | $ 13,851 | $ 13,945 | $ 12,680 | $ 15,915 | $ 17,888 | $ 20,490 | $ 19,953 | $ 44,529 | $ 56,648 | $ 95,563 |
| Sum of Salaries-Flight Personnel (000) | $ 1,634,496 | $ 1,808,690 | $ 2,025,970 | $ 2,104,853 | $ 2,163,857 | $ 2,354,885 | $ 2,342,553 | $ 2,300,091 | $ 1,451,515 | $ 1,440,967 | $ 1,246,206 | $ 1,260,152 | $ 1,271,510 | $ 1,287,418 | $ 1,226,426 | $ 1,199,951 | $ 1,168,184 | $ 2,501,250 | $ 2,689,467 |
| Sum of Salaries-Maintenance Labor (000) | $ 623,411 | $ 656,185 | $ 721,815 | $ 731,754 | $ 747,821 | $ 784,779 | $ 766,234 | $ 663,775 | $ 394,644 | $ 384,473 | $ 315,200 | $ 331,757 | $ 342,356 | $ 346,699 | $ 309,577 | $ 313,357 | $ 312,571 | $ 532,104 | $ 534,680 |
| Sum of Salaries-Aircraft And Traffic Handling Personnel (000) | $ 1,013,427 | $ 1,107,982 | $ 1,263,835 | $ 1,294,777 | $ 1,344,532 | $ 1,306,641 | $ 1,198,902 | $ 1,192,255 | $ 1,033,260 | $ 881,284 | $ 680,930 | $ 662,433 | $ 642,793 | $ 629,964 | $ 566,592 | $ 517,053 | $ 543,425 | $ 1,374,509 | $ 1,281,805 |
| Sum of Salaries-Other Personnel (000) | $ 651,933 | $ 686,767 | $ 818,863 | $ 744,224 | $ 796,434 | $ 970,431 | $ 1,026,489 | $ 722,996 | $ 576,546 | $ 633,970 | $ 568,987 | $ 776,730 | $ 738,488 | $ 709,389 | $ 590,108 | $ 944,072 | $ 858,582 | $ 2,019,018 | $ 1,523,361 |
| Sum of Salaries-Total (000) | $ 3,932,775 | $ 4,268,266 | $ 4,838,760 | $ 4,884,299 | $ 5,062,459 | $ 5,429,997 | $ 5,338,644 | $ 4,910,721 | $ 3,345,789 | $ 3,298,279 | $ 2,825,268 | $ 3,025,584 | $ 3,011,062 | $ 2,991,358 | $ 2,713,193 | $ 2,994,386 | $ 2,845,877 | $ 6,483,179 | $ 6,124,875 |
| Sum of Related Fringe Benefits-Personnel Expense (000) | $ 284,910 | $ 309,446 | $ 345,596 | $ 379,584 | $ 419,184 | $ 441,653 | $ 556,022 | $ 326,909 | $ 259,025 | $ 267,256 | $ 248,625 | $ 248,963 | $ 286,591 | $ 282,373 | $ 238,542 | $ 223,247 | $ 242,805 | $ 489,304 | $ 524,194 |
| Sum of Related Fringe Benefits-Employee Benefits And Pensions (000) | $ 814,033 | $ 836,935 | $ 847,036 | $ 951,185 | $ 1,000,124 | $ 1,062,867 | $ 1,517,951 | $ 1,768,122 | $ 1,703,942 | $ 1,383,874 | $ 952,155 | $ 981,502 | $ 992,596 | $ 1,088,087 | $ 899,175 | $ 1,001,974 | $ 1,042,600 | $ 1,779,052 | $ 1,844,376 |
| Sum of Related Fringe Benefits-Payroll Taxes (000) | $ 261,359 | $ 275,559 | $ 294,918 | $ 311,613 | $ 340,572 | $ 359,367 | $ 385,482 | $ 343,391 | $ 283,859 | $ 286,238 | $ 228,323 | $ 249,496 | $ 243,103 | $ 239,762 | $ 226,290 | $ 225,682 | $ 237,448 | $ 426,110 | $ 449,440 |
| Sum of Related Fringe Benefits-Total (000) | $ 1,360,302 | $ 1,421,940 | $ 1,487,550 | $ 1,642,382 | $ 1,759,880 | $ 1,863,887 | $ 2,459,455 | $ 2,436,580 | $ 2,246,826 | $ 1,937,368 | $ 1,429,103 | $ 1,479,719 | $ 1,522,290 | $ 1,610,222 | $ 1,364,007 | $ 1,450,902 | $ 1,522,853 | $ 2,694,466 | $ 2,818,009 |
| Sum of Total Salaries And Related Fringe Benefits (000) | $ 5,293,077 | $ 5,690,206 | $ 6,326,310 | $ 6,526,681 | $ 6,822,339 | $ 7,293,884 | $ 7,798,099 | $ 7,347,301 | $ 5,560,991 | $ 5,235,647 | $ 4,254,371 | $ 4,505,303 | $ 4,533,352 | $ 4,601,580 | $ 4,077,200 | $ 4,445,288 | $ 4,368,730 | $ 9,177,645 | $ 8,942,885 |
| Sum of Services Purchased-Advertising And Other Promotions (000) | $ 194,694 | $ 183,569 | $ 189,577 | $ 212,939 | $ 232,648 | $ 266,883 | $ 208,235 | $ 162,470 | $ 171,966 | $ 226,971 | $ 181,971 | $ 106,170 | $ 79,699 | $ 62,980 | $ 42,352 | $ 63,172 | $ 76,987 | $ 172,814 | $ 178,241 |
| Sum of Services Purchased-Communication (000) | $ 175,955 | $ 197,739 | $ 228,982 | $ 278,481 | $ 285,805 | $ 293,010 | $ 281,520 | $ 248,290 | $ 214,025 | $ 223,936 | $ 223,098 | $ 213,940 | $ 224,871 | $ 244,642 | $ 221,287 | $ 245,464 | $ 259,850 | $ 465,239 | $ 440,574 |
| Sum of Services Purchased-Insurance (000) | $ 83,085 | $ 75,227 | $ 54,481 | $ 42,012 | $ 36,715 | $ 37,716 | $ 81,450 | $ 185,097 | $ 158,227 | $ 117,769 | $ 118,981 | $ 97,154 | $ 92,787 | $ 79,810 | $ 68,447 | $ 69,198 | $ 65,174 | $ 121,713 | $ 95,685 |
| Sum of Services Purchased-Outside Flight Equipment Maintenance (000) | $ 113,728 | $ 143,778 | $ 249,914 | $ 283,116 | $ 324,129 | $ 336,399 | $ 384,306 | $ 304,224 | $ 328,872 | $ 516,363 | $ 644,347 | $ 786,733 | $ 885,382 | $ 807,819 | $ 664,884 | $ 673,077 | $ 987,248 | $ 1,330,245 | $ 1,413,101 |
| Sum of Services Purchased-Traffic Commissions -Passenger (000) | $ 1,424,461 | $ 1,438,824 | $ 1,473,812 | $ 1,285,546 | $ 1,101,596 | $ 980,624 | $ 711,288 | $ 420,663 | $ 294,207 | $ 328,107 | $ 282,919 | $ 310,878 | $ 305,645 | $ 241,818 | $ 151,112 | $ 150,241 | $ 136,079 | $ 172,966 | $ 272,637 |
| Sum of Services Purchased-Traffic Commissions-Cargo (000) | $ 46,132 | $ 27,362 | $ 34,370 | $ 39,500 | $ 37,776 | $ 49,578 | $ 24,174 | $ 22,200 | $ 17,777 | $ 20,266 | $ 22,498 | $ 4,047 | $ 3,372 | $ 3,987 | $ 2,692 | $ 3,638 | $ 3,049 | $ 165,062 | $ 7,345 |
| Sum of Services Purchased-Other Services (000) | $ 859,652 | $ 960,427 | $ 1,023,837 | $ 1,185,041 | $ 1,247,487 | $ 1,379,211 | $ 1,410,873 | $ 1,129,419 | $ 953,963 | $ 1,202,756 | $ 1,154,118 | $ 1,499,875 | $ 1,546,441 | $ 1,550,894 | $ 1,282,070 | $ 1,537,797 | $ 1,507,604 | $ 2,503,928 | $ 2,069,390 |
| Sum of Services Purchased-Total (000) | $ 2,897,707 | $ 3,026,926 | $ 3,254,973 | $ 3,313,573 | $ 3,266,156 | $ 3,343,421 | $ 3,100,420 | $ 2,456,773 | $ 2,135,815 | $ 2,625,132 | $ 2,589,232 | $ 2,990,381 | $ 3,138,197 | $ 2,991,950 | $ 2,432,844 | $ 2,730,097 | $ 3,035,992 | $ 4,880,207 | $ 4,472,586 |
| Sum of Transport Related Expense (000) | 446305 | 535217 | 546559 | 474275 | 602400 | 1037930 | 1245909 | 1196490 | 1598738 | 2771582 | 3372675 | 3491325 | 3253526 | 3511413 | 3158694 | 3738526 | 4163144.51 | 6412965 | 7488280.74 |
| Sum of Total Operating Expense (000) | $ 14,062,824 | $ 15,186,525 | $ 16,109,679 | $ 16,082,351 | $ 16,608,774 | $ 18,590,452 | $ 19,830,469 | $ 16,937,412 | $ 14,951,479 | $ 16,867,575 | $ 17,545,500 | $ 18,883,341 | $ 19,096,720 | $ 21,983,998 | $ 16,111,094 | $ 18,404,957 | $ 20,261,244 | $ 37,101,137 | $ 37,028,056 |
| T1 & T2- Traffic Data | |||||||||||||||||||
| Sum of RPMs | 1.12E+11 | 1.17E+11 | 1.21E+11 | 1.25E+11 | 1.25E+11 | 1.27E+11 | 1.17E+11 | 1.09E+11 | 1.04E+11 | 1.15E+11 | 1.14E+11 | 1.17E+11 | 1.17E+11 | 1.10E+11 | 1.00E+11 | 1.03E+11 | 9.96E+10 | 1.79E+11 | 1.79E+11 |
| Sum of ASMs | 1.59E+11 | 1.63E+11 | 1.69E+11 | 1.74E+11 | 1.77E+11 | 1.75E+11 | 1.65E+11 | 1.49E+11 | 1.37E+11 | 1.45E+11 | 1.40E+11 | 1.43E+11 | 1.42E+11 | 1.36E+11 | 1.23E+11 | 1.22E+11 | 1.19E+11 | 2.16E+11 | 2.13E+11 |
| Sum of Miles | 8.17E+08 | 8.39E+08 | 8.69E+08 | 8.95E+08 | 9.19E+08 | 9.25E+08 | 8.78E+08 | 7.96E+08 | 7.55E+08 | 7.95E+08 | 7.53E+08 | 7.69E+08 | 7.55E+08 | 7.15E+08 | 6.29E+08 | 6.18E+08 | 6.02E+08 | 1.16E+09 | 1.14E+09 |
| Sum of Depts | 780,864 | 785,820 | 798,606 | 802,585 | 820,076 | 807,928 | 743,141 | 650,370 | 601,361 | 615,011 | 550,536 | 563,994 | 550,845 | 510,310 | 435,082 | 401,091 | 372,621 | 696,289 | 669,569 |
| Sum of Airborne Hours | 1,761,184 | 1,809,393 | 1,865,139 | 1,918,156 | 1,972,263 | 1,989,316 | 1,879,584 | 1,690,924 | 1,659,106 | 1,652,062 | 1,591,904 | 1,824,183 | 1,852,850 | 1,744,487 | 1,510,106 | 1,448,729 | 1,406,526 | 2,721,000 | 2,666,632 |
| Sum of Block Hours | 2,024,459 | 2,079,294 | 2,144,700 | 2,207,741 | 2,288,336 | 2,318,269 | 2,168,914 | 1,945,043 | 1,846,201 | 1,957,537 | 1,833,178 | 1,872,199 | 1,847,989 | 1,741,916 | 1,505,411 | 1,447,842 | 1,400,935 | 2,718,885 | 2,665,288 |
| Sum of AC Days | 201,736 | 205,272 | 207,737 | 209,234 | 214,215 | 220,077 | 217,971 | 203,079 | 201,092 | 189,796 | 168,801 | 167,902 | 165,409 | 162,488 | 139,457 | 131,551 | 130,851 | 255,385 | 254,787 |
| Sum of Gallons | 2.82E+09 | 2.88E+09 | 2.96E+09 | 3.03E+09 | 3.06E+09 | 3.10E+09 | 2.82E+09 | 2.46E+09 | 1.96E+09 | 2.36E+09 | 2.27E+09 | 2.29E+09 | 2.29E+09 | 2.16E+09 | 1.94E+09 | 1.94E+09 | 1.88E+09 | 3.24E+09 | 3.20E+09 |
| Sum of Passengers | 78,807,932 | 81,944,830 | 84,247,098 | 86,868,185 | 86,580,996 | 83,913,300 | 75,181,720 | 68,494,278 | 66,101,151 | 70,880,444 | 66,801,529 | 69,325,082 | 68,385,937 | 63,149,733 | 56,082,619 | 54,099,291 | 50,501,504 | 92,567,039 | 90,331,500 |
| P12- Profit and Loss Statement | |||||||||||||||||||
| Sum of Pax Rev (000) | -1.30E+07 | -1.42E+07 | -1.51E+07 | -1.52E+07 | -1.54E+07 | -1.66E+07 | -1.35E+07 | -1.15E+07 | -1.06E+07 | -1.20E+07 | -1.25E+07 | -1.39E+07 | -1.48E+07 | -1.47E+07 | -1.13E+07 | -1.34E+07 | -1.42E+07 | -2.58E+07 | -2.59E+07 |
| Sum of Charter Pax (000) | $ (27,776) | $ (20,777) | $ (13,853) | $ (15,797) | $ (19,084) | $ (14,925) | $ (12,569) | $ (18,627) | $ (134,634) | $ (125,899) | $ (74,343) | $ (56,835) | $ (16,073) | $ (75,677) | $ (28,828) | $ (14,640) | $ (21,110) | $ (137,916) | $ (143,918) |
| Sum of Transport Related Rev (000) | $ (910,924) | $ (1,079,428) | $ (1,101,710) | $ (1,084,350) | $ (1,276,300) | $ (1,468,724) | $ (1,595,274) | $ (1,370,501) | $ (1,633,980) | $ (2,545,881) | $ (3,661,898) | $ (4,217,278) | $ (3,987,422) | $ (4,046,439) | $ (3,912,888) | $ (4,830,975) | $ (5,528,007) | $ (8,820,894) | $ (9,967,095) |
| Sum of Cargo Rev (000) | $ (565,940) | $ (563,005) | $ (663,537) | $ (695,707) | $ (702,381) | $ (724,179) | $ (535,616) | $ (531,462) | $ (482,067) | $ (577,927) | $ (617,866) | $ (678,823) | $ (712,594) | $ (864,865) | $ (721,296) | $ (711,631) | $ - | $ - | $ - |
| Sum of Total Rev (000) | -1.49E+07 | -1.63E+07 | -1.73E+07 | -1.75E+07 | -1.80E+07 | -1.93E+07 | -1.61E+07 | -1.39E+07 | -1.34E+07 | -1.57E+07 | -1.73E+07 | -1.93E+07 | -2.00E+07 | -2.02E+07 | -1.64E+07 | -1.97E+07 | -2.12E+07 | -3.72E+07 | -3.83E+07 |
| Sum of Passenger Baggage Fees (000) | 2.33E+04 | 2.28E+04 | 2.34E+04 | 2.45E+04 | 2.58E+04 | 2.52E+04 | 2.23E+04 | 1.94E+04 | 3.82E+04 | 3.91E+04 | 3.92E+04 | 5.08E+04 | 5.30E+04 | 1.33E+05 | 2.69E+05 | 3.13E+05 | 2.77E+05 | 7.06E+05 | 6.25E+05 |
| Sum of Reservation Cancellation Fees And Misc Operating Revenues (000) | 0.00E+00 | 0.00E+00 | 0.00E+00 | 2.78E+05 | 2.98E+05 | 2.89E+05 | 2.87E+05 | 3.15E+05 | 3.42E+05 | 3.33E+05 | 3.40E+05 | 3.69E+05 | 3.77E+05 | 4.00E+05 | 3.51E+05 | 2.75E+05 | 3.74E+05 | 7.23E+05 | 8.21E+05 |
| P52- Functional Grouping Operating Expense Data | |||||||||||||||||||
| Sum of Pilots And Copilots (000) | $ 966,530 | $ 1,083,119 | $ 1,263,311 | $ 1,292,971 | $ 1,323,651 | $ 1,459,462 | $ 1,526,159 | $ 1,470,826 | $ 895,705 | $ 840,798 | $ 704,385 | $ 721,518 | $ 733,376 | $ 757,020 | $ 700,218 | $ 685,116 | $ 690,040 | $ 1,416,313 | $ 1,687,774 |
| Sum of Other Flight Personnel (000) | $ 66,769 | $ 66,690 | $ 73,814 | $ 67,791 | $ 62,383 | $ 47,300 | $ 35,054 | $ 3,127 | $ 3,779 | $ 633 | $ 2,396 | $ 241 | $ - | $ - | $ - | $ - | $ - | $ - | $ - |
| Sum of Trainees And Instructors (000) | $ 58,331 | $ 48,020 | $ 54,845 | $ 50,584 | $ 59,906 | $ 59,829 | $ 69,741 | $ 60,790 | $ 34,500 | $ 25,884 | $ 21,816 | $ 17,063 | $ 21,180 | $ 19,498 | $ 23,330 | $ 14,007 | $ 15,614 | $ 18,183 | $ 30,379 |
| Sum of Personnel Expenses (000) | $ 85,171 | $ 94,792 | $ 103,541 | $ 110,365 | $ 123,597 | $ 129,072 | $ 133,186 | $ 107,434 | $ 82,230 | $ 83,902 | $ 78,579 | $ 85,539 | $ 93,939 | $ 95,506 | $ 83,413 | $ 80,030 | $ 73,132 | $ 142,437 | $ 170,976 |
| Sum of Employee Benefits And Pensions (000) | $ 141,134 | $ 167,413 | $ 153,531 | $ 232,564 | $ 230,211 | $ 294,855 | $ 510,341 | $ 593,265 | $ 445,556 | $ 381,369 | $ 249,669 | $ 234,262 | $ 224,263 | $ 262,253 | $ 280,178 | $ 243,602 | $ 146,155 | $ 385,810 | $ 494,596 |
| Sum of Taxes-Payroll (000) | $ 43,360 | $ 46,391 | $ 49,233 | $ 51,044 | $ 54,397 | $ 69,378 | $ 81,160 | $ 71,651 | $ 85,563 | $ 49,017 | $ 46,978 | $ 55,910 | $ 59,136 | $ 52,404 | $ 48,499 | $ 50,601 | $ 52,068 | $ 141,355 | $ 92,226 |
| Sum of Total Flight Equipment Maintenance (Memo) (000) | $ 1,477,718 | $ 1,585,029 | $ 1,844,196 | $ 1,891,336 | $ 2,002,243 | $ 2,063,581 | $ 2,084,826 | $ 1,821,061 | $ 1,545,420 | $ 1,563,223 | $ 1,591,613 | $ 1,752,408 | $ 1,939,497 | $ 1,823,647 | $ 1,637,329 | $ 1,680,975 | $ 1,917,266 | $ 2,810,848 | $ 2,714,436 |
| Sum of Flying Operations-Aircraft Fuels (000) | $ 1,578,615 | $ 1,909,880 | $ 1,893,237 | $ 1,622,624 | $ 1,592,607 | $ 2,313,049 | $ 2,327,559 | $ 1,791,784 | $ 1,939,139 | $ 2,779,113 | $ 3,855,088 | $ 4,632,777 | $ 4,823,415 | $ 6,226,339 | $ 3,266,188 | $ 4,417,603 | $ 5,401,323 | $ 10,534,198 | $ 9,744,400 |