United Airlines Employee Data and Analysis
United Airlines
  1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Traffic Indicies                                                  
Stage Length in Miles (for SLA purposes)                       1,046                     1,068                     1,088                     1,115                     1,121                     1,145                      1,181                     1,224                     1,255                     1,293                     1,368                     1,364                     1,371                      1,402                     1,446                     1,541                      1,614                     1,661                      1,702                      1,720                      1,684                      1,633                      1,589                      1,582                      1,597
Seats Per Departure (for SDA purposes)                         194                        194                        195                        195                        192                        190                         188                        187                        181                        183                        186                        186                        188                         190                        195                        197                         198                        187                         187                         189                         192                         194                         196                         197                         199
Price Per Gallon of Fuel  $                    0.56  $                   0.66  $                   0.64  $                   0.54  $                   0.52  $                   0.75  $                    0.83  $                   0.73  $                   0.99  $                   1.18  $                   1.70  $                   2.02  $                   2.11  $                    2.88  $                   1.68  $                   2.28  $                    2.87  $                   3.24  $                    3.04  $                    2.91  $                    1.91  $                    1.45  $                    1.68  $                    2.43  $                    2.02
Airborne Hours / Block Hours 87% 87% 87% 87% 86% 86% 87% 87% 90% 84% 87% 97% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 87% 100%
Outsourcing Indicies                                                  
Maintenance $'s Outsourced 7.7% 9.1% 13.6% 15.0% 16.2% 16.3% 18.4% 16.7% 21.3% 33.0% 40.5% 44.9% 45.7% 44.3% 40.6% 40.0% 51.5% 47.8% 52.1% 52.6% 52.1% 51.3% 52.0% 52.0% 47.6%
Other Outsourcing as % of  Total Exp. (ex-Fuel) 6.9% 7.2% 7.2% 8.2% 8.3% 8.5% 8.1% 7.5% 7.3% 8.5% 8.4% 10.5% 10.8% 9.8% 10.0% 11.0% 10.1% 6.9% 7.6% 8.5% 9.2% 10.1% 10.3% 11.2% 11.9%
Transport Related Expense (000)  $             446,305  $            535,217  $            546,559  $            474,275  $             602,400  $         1,037,930  $          1,245,909  $         1,196,490  $         1,598,738  $         2,771,582  $         3,372,675  $         3,491,325  $          3,253,526  $          3,511,413  $         3,158,694  $         3,738,526  $          4,163,145  $          7,106,737  $          7,488,281  $          7,310,905  $          5,968,646  $          5,340,828  $          5,326,420  $          5,837,569  $          6,077,269
Productivity Measures (unadjusted)                                                  
Block Hours Per Employee Per Month
Pilots & Co-Pilots (note: Includes Flight Engineers where applicable)                        48.5                       47.7                       42.8                       39.7                       35.1                       38.5                        35.8                       40.6                       40.0                       51.2                       49.8                       49.7                       48.6                        45.8                       45.0                       43.8                        42.5                       45.8                        43.3                        41.8                        40.2                        40.2                        42.9                        43.6                        43.3
Flight Attendants (note: Avg Crew = 1 FA per 50 seats)                        47.4                       47.5                       61.3                       32.0                       29.5                       30.8                        28.6                       32.4                       34.3                       39.1                       37.2                       39.0                       38.5                        41.7                       37.7                       37.3                        36.6                       39.4                        38.9                        39.3                        40.2                        38.1                        43.3                        43.3                        43.1
Maintenance                        36.5                       81.2                       11.9                       11.8                       11.8                       12.2                        12.2                       25.4                       18.9                       29.9                       31.9                       32.2                       31.5                        22.4                       30.5                       29.0                        28.6                       27.7                        33.3                        33.0                        31.9                        31.3                        23.7                        31.3                        33.1
Passenger, Cargo and Aircraft Handling                          6.5                         6.2                         9.0                         8.4                       10.0                       10.2                        10.3                         5.5                         7.4                         5.6                         5.9                         6.2                          6.1                          6.4                         6.0                         5.9                          5.6                          5.4                          5.1                          5.4                          5.7                          5.4                          6.3                          6.3                          6.1
Other                          7.2                         6.4                       10.0                       10.1                         9.2                         7.6                          6.8                       13.1                       16.4                       35.5                       35.7                       42.6                       40.9                        49.7                       44.5                       43.3                        39.4                       43.1                        47.5                        50.3                        51.3                        49.5                        47.7                        49.2                        46.9
Total                          2.2                         2.2                         2.1                         2.1                         2.1                         2.0                          1.9                         2.1                         2.5                         2.7                         2.7                         2.8                         2.8                          2.8                         2.7                         2.6                          2.5                         2.6                          2.5                          2.6                          2.7                          2.6                          2.8                          2.9                          2.8
ASMs Per Employee (000)
Pilots & Co-Pilots                 20,828.8                20,712.9                18,618.4                17,376.6                15,032.1                15,388.7                 14,637.8                18,619.5                17,763.5                22,809.5                22,875.3                22,795.5                22,388.8                 21,439.5                21,992.1                22,105.5                 21,670.9                21,850.6                 20,768.1                 20,265.2                 19,766.0                 19,912.5                 21,289.5                 21,577.1                 21,629.1
Flight Attendants                 11,472.3                11,499.5                14,893.1                  7,777.6                  7,111.6                  7,367.1                   6,953.7                  7,959.3                  8,411.8                  9,533.6                  9,172.5                  9,615.4                  9,443.0                 10,281.7                  9,460.3                  9,560.2                   9,427.4                10,066.1                   9,981.6                 10,079.2                 10,286.5                   9,724.8                 10,960.6                 10,896.1                 10,840.9
Maintenance                 34,300.2                76,273.9                11,247.1                11,196.8                10,936.3                11,074.9                 11,117.5                23,302.1                16,783.3                26,632.7                29,319.5                29,514.7                29,012.5                 20,934.1                29,877.7                29,291.6                 29,188.7                26,410.2                 31,940.2                 31,925.6                 31,332.8                 31,033.7                 23,567.8                 30,936.6                 33,096.5
Passenger, Cargo and Aircraft Handling                   6,071.5                  5,855.4                  8,473.8                  7,963.1                  9,227.0                  9,262.3                   9,363.3                  5,017.4                  6,538.3                  4,993.7                  5,377.3                  5,654.3                  5,656.6                   6,032.2                  5,831.0                  5,943.1                   5,686.2                  5,117.9                   4,873.6                   5,243.4                   5,555.7                   5,369.2                   6,221.9                   6,236.4                   6,125.1
Other                   6,752.5                  5,986.9                  9,469.2                  9,519.6                  8,544.3                  6,945.5                   6,244.6                11,985.1                14,579.5                31,681.8                32,763.7                39,030.9                37,669.3                 46,512.2                43,554.9                43,711.6                 40,112.4                41,176.3                 45,546.9                 48,738.9                 50,402.5                 49,008.0                 47,392.8                 48,662.1                 46,846.9
Total                   2,094.9                  2,056.0                  2,029.5                  1,975.2                  1,907.6                  1,841.0                   1,756.6                  1,971.7                  2,191.2                  2,388.9                  2,476.0                  2,600.3                  2,572.5                   2,636.3                  2,634.6                  2,646.8                   2,559.1                  2,458.9                   2,436.7                   2,534.1                   2,611.4                   2,529.5                   2,738.6                   2,825.1                   2,810.3
Employees Per Aircraft
Pilots & Co-Pilots (Crews)                          6.3                         6.5                         7.3                         8.1                         9.3                         8.3                          8.5                         7.2                         7.0                         6.1                         6.6                         6.8                          7.0                          7.1                         7.3                         7.7                          7.7                          7.1                          7.3                          7.6                          7.9                          7.8                          7.4                          8.7                          7.6
Flight Attendants (Crews)                          6.4                         6.5                         5.1                       10.0                       11.0                       10.4                        10.6                         9.0                         8.1                         8.0                         8.9                         8.7                          8.8                          7.8                         8.7                         9.0                          8.9                          8.2                          8.2                          8.1                          7.9                          8.2                          7.3                          8.7                          7.6
Maintenance (Inhouse)                          8.4                         3.8                       26.4                       27.1                       27.5                       26.4                        24.8                       11.5                       14.8                       10.5                       10.3                       10.5                       10.8                        14.6                       10.8                       11.5                        11.4                       11.7                          9.6                          9.6                          9.9                        10.0                        13.4                        12.1                          9.9
Passenger, Cargo and Aircraft Handling (Inhouse)                        47.3                       49.6                       35.1                       38.1                       32.6                       31.5                        29.5                       53.3                       37.9                       56.1                       56.4                       55.0                       55.4                        50.6                       55.1                       56.9                        58.4                       60.6                        62.6                        58.6                        55.9                        57.8                        50.7                        59.9                        53.7
Other (Inhouse)                        42.5                       48.5                       31.4                       31.9                       35.2                       42.0                        44.2                       22.3                       17.0                         8.8                         9.3                         8.0                          8.3                          6.6                         7.4                         7.7                          8.3                          7.5                          6.7                          6.3                          6.2                          6.3                          6.7                          7.7                          7.0
Total                      137.0                     141.2                     146.4                     153.7                     157.8                     158.5                      157.1                     135.6                     113.1                     117.4                     122.5                     119.6                     121.7                      115.8                     121.9                     127.8                      129.7                     126.2                      125.2                      121.2                      118.9                      122.7                      115.1                      132.3                      117.0
Passengers Per Employee
Pilots & Co-Pilots                    10,352                   10,423                     9,275                     8,675                     7,366                     7,358                      6,676                     8,570                     8,598                   11,120                   10,892                   11,044                   10,790                      9,965                   10,049                     9,809                      9,199                     9,351                      8,809                      8,577                      8,587                      8,893                      9,750                      9,990                      9,939
Flight Attendants                      5,702                     5,787                     7,419                     3,883                     3,485                     3,523                      3,171                     3,664                     4,072                     4,648                     4,368                     4,659                     4,551                      4,779                     4,323                     4,242                      4,002                     4,308                      4,234                      4,266                      4,469                      4,343                      5,020                      5,045                      4,982
Maintenance                    17,047                   38,382                     5,603                     5,590                     5,359                     5,296                      5,070                   10,726                     8,124                   12,984                   13,961                   14,300                   13,982                      9,730                   13,652                   12,998                    12,390                   11,302                    13,547                    13,512                    13,612                    13,860                    10,793                    14,323                    15,209
Passenger, Cargo and Aircraft Handling                      3,017                     2,946                     4,221                     3,975                     4,521                     4,429                      4,270                     2,309                     3,165                     2,435                     2,560                     2,739                     2,726                      2,804                     2,664                     2,637                      2,414                     2,190                      2,067                      2,219                      2,414                      2,398                      2,849                      2,887                      2,815
Other                      3,356                     3,013                     4,717                     4,752                     4,187                     3,321                      2,848                     5,517                     7,057                   15,446                   15,601                   18,910                   18,154                    21,619                   19,902                   19,397                    17,027                   17,622                    19,318                    20,627                    21,896                    21,887                    21,705                    22,530                    21,528
Total                      1,041                     1,035                     1,011                        986                        935                        880                         801                        908                     1,061                     1,165                     1,179                     1,260                     1,240                      1,225                     1,204                     1,175                      1,086                     1,052                      1,033                      1,072                      1,134                      1,130                      1,254                      1,308                      1,291
Productivity Measures Revenue                                                  
Passenger Revenue Per Employee (000)
Pilots & Co-Pilots  $               1,711.2  $              1,812.1  $              1,659.0  $              1,518.0  $              1,313.7  $              1,455.9  $               1,195.7  $              1,441.3  $              1,381.2  $              1,875.4  $              2,031.7  $              2,212.8  $              2,342.3  $               2,324.1  $              2,017.9  $              2,438.2  $               2,579.1  $              2,592.8  $               2,521.0  $               2,519.7  $               2,350.9  $               2,237.1  $               2,396.1  $               2,535.0  $               2,585.1
Flight Attendants  $                  942.5  $              1,006.1  $              1,327.0  $                 679.5  $                 621.5  $                 697.0  $                  568.0  $                 616.1  $                 654.1  $                 783.8  $                 814.7  $                 933.4  $                 987.9  $               1,114.6  $                 868.0  $              1,054.5  $               1,122.0  $              1,194.4  $               1,211.7  $               1,253.2  $               1,223.4  $               1,092.6  $               1,233.6  $               1,280.1  $               1,295.7
Maintenance  $               2,818.0  $              6,673.1  $              1,002.2  $                 978.2  $                 955.7  $              1,047.8  $                  908.1  $              1,803.7  $              1,305.0  $              2,189.7  $              2,604.0  $              2,865.1  $              3,035.3  $               2,269.3  $              2,741.5  $              3,230.9  $               3,473.8  $              3,133.9  $               3,877.2  $               3,969.5  $               3,726.6  $               3,486.6  $               2,652.5  $               3,634.6  $               3,955.7
Passenger, Cargo and Aircraft Handling  $                  498.8  $                 512.3  $                 755.1  $                 695.7  $                 806.4  $                 876.3  $                  764.9  $                 388.4  $                 508.4  $                 410.6  $                 477.6  $                 548.9  $                 591.8  $                  653.9  $                 535.0  $                 655.5  $                  676.7  $                 607.3  $                  591.6  $                  651.9  $                  660.8  $                  603.2  $                  700.3  $                  732.7  $                  732.1
Other  $                  554.8  $                 523.8  $                 843.8  $                 831.6  $                 746.7  $                 657.1  $                  510.1  $                 927.7  $              1,133.6  $              2,604.9  $              2,909.9  $              3,788.8  $              3,941.0  $               5,042.0  $              3,996.5  $              4,821.4  $               4,773.9  $              4,886.0  $               5,528.9  $               6,060.0  $               5,994.6  $               5,506.0  $               5,334.0  $               5,717.2  $               5,599.1
Total  $                  172.1  $                 179.9  $                 180.8  $                 172.6  $                 166.7  $                 174.2  $                  143.5  $                 152.6  $                 170.4  $                 196.4  $                 219.9  $                 252.4  $                 269.1  $                  285.8  $                 241.7  $                 291.9  $                  304.6  $                 291.8  $                  295.8  $                  315.1  $                  310.6  $                  284.2  $                  308.2  $                  331.9  $                  335.9
Salary and Benefits                                                  
Average Salary
Management and All Other  $                28,122  $               25,533  $               46,217  $               41,105  $               38,910  $               38,867  $                39,307  $               59,240  $               62,207  $            138,868  $             133,761  $             212,550  $             197,643  $             244,710  $             212,604  $             309,181  $             267,035  $             241,231  $             297,323  $             317,203  $             435,987  $             447,758  $             373,198  $             375,525  $             382,940
Pilots & Co-Pilots  $             135,728  $            146,249  $            147,212  $            135,886  $             117,920  $             132,126  $             138,627  $            184,429  $             116,998  $            132,010  $             115,242  $             114,985  $             115,711  $             119,460  $             125,465  $             124,228  $             125,690  $             135,004  $             164,581  $             185,430  $             185,102  $             214,090  $             240,514  $             250,319  $             257,376
Flight Attendants  $                43,496  $               46,528  $               60,664  $               33,258  $               31,307  $               35,604  $                32,958  $               44,188  $               34,003  $               39,314  $               35,268  $               36,180  $               35,811  $                40,139  $               40,559  $               40,373  $                37,888  $               46,170  $                46,946  $                47,927  $                47,096  $                46,483  $                62,461  $                66,252  $                66,363
Maintenance  $             134,850  $            307,347  $               48,006  $               47,085  $               46,288  $               49,525  $                51,675  $            103,942  $               48,500  $               70,429  $               65,873  $               68,432  $               69,997  $                53,420  $               75,360  $               75,290  $                76,686  $               63,086  $                80,186  $                80,903  $                55,696  $                55,359  $                49,607  $                58,070  $                60,641
Passenger, Cargo and Aircraft Handling  $                38,803  $               39,840  $               63,328  $               59,252  $               70,214  $               68,963  $                68,096  $               40,200  $               49,469  $               30,270  $               26,099  $               26,177  $               25,624  $                27,970  $               26,918  $               25,206  $                25,973  $               29,288  $                29,332  $                27,893  $                31,472  $                33,103  $                50,799  $                49,073  $                48,738
All Non-Cockpit  $                33,758  $               34,475  $               37,885  $               35,596  $               35,842  $               36,642  $                36,280  $               38,689  $               34,670  $               34,088  $               31,251  $               36,214  $               35,630  $                37,699  $               36,257  $               44,258  $                40,918  $               41,404  $                44,529  $                44,811  $                52,847  $                53,936  $                60,175  $                59,969  $                61,153
Total  $                51,956  $               53,889  $               58,069  $               55,442  $               54,655  $               56,962  $                56,888  $               65,069  $               53,682  $               54,195  $               49,863  $               54,984  $               54,588  $                58,044  $               58,239  $               65,011  $                61,214  $               63,215  $                70,075  $                74,445  $                82,277  $                86,371  $                98,980  $             102,069  $             103,852
Other Compensation Per Employee (All Employees)
Benefits, Pensions and Payroll Taxes
Pilots & Co-Pilots  $                18,539  $               21,294  $               16,903  $               23,224  $               19,586  $               25,855  $                45,315  $               74,232  $               57,955  $               59,832  $               40,709  $               37,321  $               35,384  $                41,384  $               50,202  $               44,171  $                26,622  $               46,043  $                48,230  $                49,506  $                49,833  $                50,940  $                54,744  $                61,311  $                61,143
All Others  $                  9,884  $                 9,385  $                 9,341  $                 9,203  $                 9,520  $                 9,151  $                12,201  $               17,411  $               23,031  $               18,399  $               13,903  $               15,328  $               15,737  $                18,271  $               15,095  $               18,704  $                21,864  $               19,617  $                17,496  $                17,739  $                19,351  $                16,637  $                20,214  $                20,237  $                19,970
Total  $                10,754  $               10,567  $               10,165  $               10,797  $               10,798  $               11,150  $                16,175  $               23,428  $               27,339  $               22,739  $               16,804  $               17,837  $               17,995  $                21,113  $               19,301  $               21,754  $                22,426  $               22,591  $                21,101  $                21,711  $                23,378  $                20,995  $                24,655  $                25,614  $                25,320
Personnel
Pilots & Co-Pilots  $                11,188  $               12,057  $               11,399  $               11,021  $               10,515  $               11,318  $                11,826  $               13,443  $               10,696  $               13,163  $               12,812  $               13,627  $               14,822  $                15,071  $               14,946  $               14,511  $                13,321  $               13,843  $                16,672  $                25,643  $                13,771  $                17,887  $                14,721  $                16,268  $                16,859
Flight Attendents  $                14,451  $               15,158  $               21,317  $               12,033  $               11,897  $               13,122  $                17,836  $               11,739  $               10,890  $               12,023  $               11,118  $               10,982  $               12,820  $                14,142  $               11,957  $               11,231  $                13,445  $               14,542  $                16,554  $                14,465  $                23,081  $                19,767  $                19,358  $                16,578  $                17,744
Payroll Taxes
Pilots & Co-Pilots  $                  5,696  $                 5,901  $                 5,420  $                 5,097  $                 4,628  $                 6,084  $                  7,207  $                 8,965  $               11,129  $                 7,690  $                 7,660  $                 8,907  $                 9,330  $                  8,270  $                 8,690  $                 9,175  $                  9,484  $               10,092  $                  8,993  $                10,116  $                  8,602  $                  9,164  $                  9,037  $                11,517  $                11,191
All Others  $                  3,202  $                 3,212  $                 3,309  $                 3,337  $                 3,539  $                 3,455  $                  3,685  $                 4,027  $                 3,629  $                 4,354  $                 3,589  $                 3,971  $                 3,768  $                  4,145  $                 4,336  $                 4,318  $                  4,521  $                 4,458  $                  4,630  $                  4,630  $                  5,089  $                  4,855  $                  5,779  $                  5,645  $                  5,837
Raw Data                                                  
Number of Months 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12
Number of Days 365 366 365 365 365 366 365 365 365 366 365 365 365 365 365 365 365 366 365 365 365 366 365 365 365
P10- Employee Count Data                                                  
Sum of General Management                           37                          36                          38                          38                          42                          42                           42                        322                          42                          76                          76                          48                           50                           51                          54                        329                         416                        873                         769                         749                         742                         767                         630                         642                         641
Sum of Pilots and Co-Pilots                      6,890                     7,214                     8,289                     9,204                   10,786                     9,855                      9,968                     7,992                     7,688                     6,374                     6,133                     6,277                     6,338                      6,337                     5,581                     5,515                      5,490                     9,899                    10,255                    10,563                    11,128                    11,282                    11,017                    11,344                    11,709
Sum of Other Flight Personnel                         723                        648                        794                        810                        968                     1,549                      1,294                           -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Passenger and General Services                    13,822                   14,161                   11,355                   22,373                   24,845                   23,821                    23,707                   18,696                   16,235                   15,250                   15,295                   14,881                   15,027                    13,214                   12,974                   12,752                    12,620                   21,488                    21,337                    21,238                    21,383                    23,101                    21,399                    22,464                    23,361
Sum of Maintenance                      4,623                     2,135                   15,036                   15,541                   16,156                   15,846                    14,828                     6,386                     8,137                     5,459                     4,785                     4,848                     4,891                      6,490                     4,108                     4,162                      4,076                     8,190                      6,668                      6,705                      7,020                      7,239                      9,952                      7,912                      7,652
Sum of AC Handling 1                            -                             -                             -                             -                             -                             -                              -                             -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Aircraft Handling                      5,098                     5,375                        180                        184                        185                        185                         186                     4,818                     8,212                   28,687                   25,783                        926                        920                         885                        793                     2,965                      3,109                     8,059                    11,155                    10,976                    10,806                    11,564                    12,439                    14,084                    13,900
Sum of Aircraft Control                         516                        555                        511                        540                        616                        645                         639                     8,113                           -                             -                             -                          166                        172                         172                        165                     1,011                         935                     1,104                      1,341                      1,275                      1,304                      1,287                      1,250                      1,154                      1,036
Sum of Passenger Handling                    13,002                   14,024                     7,396                     8,578                     4,394                     3,580                      3,468                   14,955                   12,222                           -                             -                     23,914                   23,994                    21,466                   20,091                   10,290                    10,483                   29,849                    30,850                    28,185                    27,115                    28,626                    23,698                    23,489                    25,893
Sum of Cargo Handling                      7,501                     7,857                   11,870                   12,550                   13,954                   14,537                    13,313                     1,772                        453                        427                        307                        300                            -                              -                             -                       6,247                      6,396                     3,251                         354                         389                         366                         364                         310                         522                         518
Sum of Trainees and Instructors                         632                     1,959                        182                        220                        184                        183                         179                        198                        141                        195                        180                        188                        190                         107                          53                        130                         178                        524                         581                         346                         350                         501                         551                         609                         672
Sum of Stats                      3,374                     3,416                     2,198                     2,269                     2,675                     3,236                      3,343                     2,568                     2,325                     2,608                     2,493                     2,026                     2,401                      1,750                     1,799                     1,921                      1,975                     3,279                      2,871                      2,877                      2,841                      2,905                      2,562                      2,545                      2,850
Sum of Traffic Solicitors                         841                        895                        624                        631                        647                        679                         663                     1,637                     4,250                        999                        911                        653                        581                         445                        413                        362                         438                        637                         575                         523                         519                         524                         818                         821                         801
Sum of Other                    18,636                   20,930                   14,855                   15,159                   17,173                   21,169                    22,214                     8,013                     2,651                        787                        698                        799                        595                         619                        553                        376                         375                        813                         649                         646                         654                         654                      1,018                      1,055                      1,083
Sum of Transport Related                            -                             -                             -                             -                             -                             -                              -                             -                             -                             -                             -                             -                              -                              -                             -                             -                              -                              -                              -                              -                              -                              -                              -                              -                              -  
Sum of Total                    75,695                   79,205                   83,328                   88,097                   92,625                   95,327                    93,844                   75,470                   62,326                   60,860                   56,661                   55,027                   55,160                    51,536                   46,587                   46,060                    46,491                   87,966                    87,405                    84,472                    84,228                    88,814                    85,644                    86,641                    90,116
P6- Objective Grouping Operating Expense Data                                                  
Sum of Salaries-General Management Personnel (000)  $                  9,508  $                 8,642  $                 8,277  $                 8,691  $                 9,815  $               13,261  $                12,816  $               31,604  $                 8,758  $               13,851  $               13,945  $               12,680  $               15,915  $                17,888  $               20,490  $               19,953  $                44,529  $               83,403  $                95,563  $             127,235  $                57,574  $                68,819  $                72,718  $             102,588  $             101,048
Sum of Salaries-Flight Personnel (000)  $          1,634,496  $         1,808,690  $         2,025,970  $         2,104,853  $         2,163,857  $         2,354,885  $          2,342,553  $         2,300,091  $         1,451,515  $         1,440,967  $         1,246,206  $         1,260,152  $          1,271,510  $          1,287,418  $         1,226,426  $         1,199,951  $          1,168,184  $          2,328,499  $          2,689,467  $          2,976,566  $          3,066,876  $          3,489,171  $          3,986,349  $          4,327,908  $          4,563,907
Sum of Salaries-Maintenance Labor (000)  $             623,411  $            656,185  $            721,815  $            731,754  $             747,821  $             784,779  $             766,234  $            663,775  $             394,644  $            384,473  $             315,200  $             331,757  $             342,356  $             346,699  $             309,577  $             313,357  $             312,571  $             516,674  $             534,680  $             542,457  $             390,987  $             400,741  $             493,687  $             459,446  $             464,026
Sum of Salaries-Aircraft And Traffic Handling Personnel (000)  $          1,013,427  $         1,107,982  $         1,263,835  $         1,294,777  $         1,344,532  $         1,306,641  $          1,198,902  $         1,192,255  $         1,033,260  $            881,284  $             680,930  $             662,433  $             642,793  $             629,964  $             566,592  $             517,053  $             543,425  $          1,237,796  $          1,281,805  $          1,138,752  $          1,246,018  $          1,385,080  $          1,914,953  $          1,926,058  $          2,015,169
Sum of Salaries-Other Personnel (000)  $             651,933  $            686,767  $            818,863  $            744,224  $             796,434  $             970,431  $          1,026,489  $            722,996  $             576,546  $            633,970  $             568,987  $             776,730  $             738,488  $             709,389  $             590,108  $             944,072  $             858,582  $          1,394,376  $          1,523,361  $          1,503,505  $          2,168,573  $          2,327,135  $          2,009,353  $          2,027,392  $          2,214,592
Sum of Salaries-Total (000)  $          3,932,775  $         4,268,266  $         4,838,760  $         4,884,299  $         5,062,459  $         5,429,997  $          5,338,644  $         4,910,721  $         3,345,789  $         3,298,279  $         2,825,268  $         3,025,584  $          3,011,062  $          2,991,358  $         2,713,193  $         2,994,386  $          2,845,877  $          5,560,748  $          6,124,875  $          6,288,515  $          6,930,027  $          7,670,946  $          8,477,059  $          8,843,393  $          9,358,743
Sum of Related Fringe Benefits-Personnel Expense (000)  $             284,910  $            309,446  $            345,596  $            379,584  $             419,184  $             441,653  $             556,022  $            326,909  $             259,025  $            267,256  $             248,625  $             248,963  $             286,591  $             282,373  $             238,542  $             223,247  $             242,805  $             449,519  $             524,194  $             578,069  $             646,779  $             658,442  $             576,425  $             556,939  $             611,921
Sum of Related Fringe Benefits-Employee Benefits And Pensions (000)  $             814,033  $            836,935  $            847,036  $            951,185  $         1,000,124  $         1,062,867  $          1,517,951  $         1,768,122  $         1,703,942  $         1,383,874  $             952,155  $             981,502  $             992,596  $          1,088,087  $             899,175  $         1,001,974  $          1,042,600  $          1,987,207  $          1,844,376  $          1,833,989  $          1,969,084  $          1,864,643  $          2,111,588  $          2,219,263  $          2,281,733
Sum of Related Fringe Benefits-Payroll Taxes (000)  $             261,359  $            275,559  $            294,918  $            311,613  $             340,572  $             359,367  $             385,482  $            343,391  $             283,859  $            286,238  $             228,323  $             249,496  $             243,103  $             239,762  $             226,290  $             225,682  $             237,448  $             447,953  $             449,440  $             449,058  $             467,707  $             479,815  $             530,861  $             555,715  $             588,703
Sum of Related Fringe Benefits-Total (000)  $          1,360,302  $         1,421,940  $         1,487,550  $         1,642,382  $         1,759,880  $         1,863,887  $          2,459,455  $         2,436,580  $         2,246,826  $         1,937,368  $         1,429,103  $         1,479,719  $          1,522,290  $          1,610,222  $         1,364,007  $         1,450,902  $          1,522,853  $          2,884,679  $          2,818,009  $          2,861,116  $          3,083,571  $          3,002,900  $          3,218,873  $          3,331,917  $          3,482,357
Sum of Total Salaries And Related Fringe Benefits (000)  $          5,293,077  $         5,690,206  $         6,326,310  $         6,526,681  $         6,822,339  $         7,293,884  $          7,798,099  $         7,347,301  $         5,560,991  $         5,235,647  $         4,254,371  $         4,505,303  $          4,533,352  $          4,601,580  $         4,077,200  $         4,445,288  $          4,368,730  $          8,445,427  $          8,942,885  $          9,149,631  $        10,013,598  $        10,673,846  $        11,695,933  $        12,175,310  $        12,841,099
Sum of Services Purchased-Advertising And Other Promotions (000)  $             194,694  $            183,569  $            189,577  $            212,939  $             232,648  $             266,883  $             208,235  $            162,470  $             171,966  $            226,971  $             181,971  $             106,170  $               79,699  $                62,980  $               42,352  $               63,172  $                76,987  $             154,424  $             178,241  $             179,248  $             200,743  $             220,407  $             217,489  $             211,202  $             212,166
Sum of Services Purchased-Communication (000)  $             175,955  $            197,739  $            228,982  $            278,481  $             285,805  $             293,010  $             281,520  $            248,290  $             214,025  $            223,936  $             223,098  $             213,940  $             224,871  $             244,642  $             221,287  $             245,464  $             259,850  $             450,496  $             440,574  $             406,792  $             405,682  $             402,371  $             398,474  $             408,316  $             410,067
Sum of Services Purchased-Insurance (000)  $                83,085  $               75,227  $               54,481  $               42,012  $               36,715  $               37,716  $                81,450  $            185,097  $             158,227  $            117,769  $             118,981  $               97,154  $               92,787  $                79,810  $               68,447  $               69,198  $                65,174  $             121,278  $                95,685  $                73,143  $                64,483  $                57,874  $                55,859  $                68,498  $                73,075
Sum of Services Purchased-Outside Flight Equipment Maintenance (000)  $             113,728  $            143,778  $            249,914  $            283,116  $             324,129  $             336,399  $             384,306  $            304,224  $             328,872  $            516,363  $             644,347  $             786,733  $             885,382  $             807,819  $             664,884  $             673,077  $             987,248  $          1,336,333  $          1,413,101  $          1,413,892  $          1,361,407  $          1,397,971  $          1,552,416  $          1,523,638  $          1,387,717
Sum of Services Purchased-Traffic Commissions -Passenger (000)  $          1,424,461  $         1,438,824  $         1,473,812  $         1,285,546  $         1,101,596  $             980,624  $             711,288  $            420,663  $             294,207  $            328,107  $             282,919  $             310,878  $             305,645  $             241,818  $             151,112  $             150,241  $             136,079  $             282,279  $             272,637  $             254,410  $             247,457  $             220,645  $             239,577  $             368,455  $             375,028
Sum of Services Purchased-Traffic Commissions-Cargo (000)  $                46,132  $               27,362  $               34,370  $               39,500  $               37,776  $               49,578  $                24,174  $               22,200  $               17,777  $               20,266  $               22,498  $                 4,047  $                 3,372  $                  3,987  $                 2,692  $                 3,638  $                  3,049  $               10,227  $                  7,345  $                  4,531  $                  5,906  $                  5,428  $                11,257  $                13,659  $                10,872
Sum of Services Purchased-Other Services (000)  $             859,652  $            960,427  $         1,023,837  $         1,185,041  $         1,247,487  $         1,379,211  $          1,410,873  $         1,129,419  $             953,963  $         1,202,756  $         1,154,118  $         1,499,875  $          1,546,441  $          1,550,894  $         1,282,070  $         1,537,797  $          1,507,604  $          1,850,509  $          2,069,390  $          2,330,995  $          2,441,549  $          2,769,114  $          2,960,282  $          3,413,675  $          3,784,862
Sum of Services Purchased-Total (000)  $          2,897,707  $         3,026,926  $         3,254,973  $         3,313,573  $         3,266,156  $         3,343,421  $          3,100,420  $         2,456,773  $         2,135,815  $         2,625,132  $         2,589,232  $         2,990,381  $          3,138,197  $          2,991,950  $         2,432,844  $         2,730,097  $          3,035,992  $          4,187,695  $          4,472,586  $          4,663,009  $          4,727,172  $          5,073,809  $          5,435,354  $          6,007,354  $          6,253,767
Sum of Transport Related Expense (000)  $             446,305  $            535,217  $            546,559  $            474,275  $             602,400  $         1,037,930  $          1,245,909  $         1,196,490  $         1,598,738  $         2,771,582  $         3,372,675  $         3,491,325  $          3,253,526  $          3,511,413  $         3,158,694  $         3,738,526  $          4,163,145  $          7,106,737  $          7,488,281  $          7,310,905  $          5,968,646  $          5,340,828  $          5,326,420  $          5,837,569  $          6,077,269
Sum of Total Operating Expense (000)  $        14,062,824  $       15,186,525  $       16,109,679  $       16,082,351  $       16,608,774  $       18,590,452  $        19,830,469  $       16,937,412  $       14,951,479  $       16,867,575  $       17,545,500  $       18,883,341  $        19,096,720  $        21,983,998  $       16,111,094  $       18,404,957  $        20,261,244  $        37,111,349  $        37,028,056  $        36,524,653  $        32,696,839  $        32,215,184  $        34,236,698  $        38,008,934  $        38,954,991
T1 & T2- Traffic Data                                                  
Sum of RPMs 1.12E+11 1.17E+11 1.21E+11 1.25E+11 1.25E+11 1.27E+11 1.17E+11 1.09E+11 1.04E+11 1.15E+11 1.14E+11 1.17E+11 1.17E+11 1.10E+11 1.00E+11 1.03E+11 9.96E+10 1.79E+11 1.79E+11 1.79E+11 1.84E+11 1.86E+11 1.93E+11 2.05E+11 2.13E+11
Sum of ASMs 1.59E+11 1.63E+11 1.69E+11 1.74E+11 1.77E+11 1.75E+11 1.65E+11 1.49E+11 1.37E+11 1.45E+11 1.40E+11 1.43E+11 1.42E+11 1.36E+11 1.23E+11 1.22E+11 1.19E+11 2.16E+11 2.13E+11 2.14E+11 2.20E+11 2.25E+11 2.35E+11 2.45E+11 2.53E+11
Sum of Miles 8.17E+08 8.39E+08 8.69E+08 8.95E+08 9.19E+08 9.25E+08 8.78E+08 7.96E+08 7.55E+08 7.95E+08 7.53E+08 7.69E+08 7.55E+08 7.15E+08 6.29E+08 6.18E+08 6.02E+08 1.16E+09 1.14E+09 1.13E+09 1.15E+09 1.16E+09 1.19E+09 1.24E+09 1.27E+09
Sum of Depts                  780,864                 785,820                 798,606                 802,585                 820,076                 807,928                  743,141                 650,370                 601,361                 615,011                 550,536                 563,994                 550,845                  510,310                 435,082                 401,091                  372,621                 696,289                  669,569                  658,286                  681,001                  710,018                  752,119                  786,979                  797,869
Sum of Airborne Hours              1,761,184             1,809,393             1,865,139             1,918,156              1,972,263              1,989,316              1,879,584             1,690,924              1,659,106             1,652,062              1,591,904              1,824,183              1,852,850              1,744,487              1,510,106              1,448,729              1,406,526              2,721,448              2,666,632              2,654,460              2,689,055              2,724,569              2,835,553              2,584,877              3,039,776
Sum of Block Hours              2,024,459             2,079,294             2,144,700             2,207,741              2,288,336              2,318,269              2,168,914             1,945,043              1,846,201             1,957,537              1,833,178              1,872,199              1,847,989              1,741,916              1,505,411              1,447,842              1,400,935              2,718,885              2,665,288              2,652,307              2,687,068              2,722,538              2,834,953              2,967,768              3,041,412
Sum of AC Days                  201,736                 205,272                 207,737                 209,234                 214,215                 220,077                  217,971                 203,079                 201,092                 189,796                 168,801                 167,902                 165,409                  162,488                 139,457                 131,551                  130,851                 255,203                  254,787                  254,493                  258,522                  264,838                  271,528                  238,985                  281,208
Sum of Gallons 2.82E+09 2.88E+09 2.96E+09 3.03E+09 3.06E+09 3.10E+09 2.82E+09 2.46E+09 1.96E+09 2.36E+09 2.27E+09 2.29E+09 2.29E+09 2.16E+09 1.94E+09 1.94E+09 1.88E+09 3.24E+09 3.20E+09 3.18E+09 3.20E+09 3.25E+09 3.36E+09 3.08E+09 3.56E+09
Sum of Passengers            78,807,932           81,944,830           84,247,098           86,868,185           86,580,996           83,913,300            75,181,720           68,494,278           66,101,151           70,880,444           66,801,529           69,325,082            68,385,937            63,149,733           56,082,619           54,099,291            50,501,504            92,567,039            90,331,500            90,595,277            95,555,189          100,331,924          107,416,278          113,325,432          116,378,100
P12- Profit and Loss Statement                                                  
Sum of Pax Rev (000)  $       (13,027,398)  $      (14,246,992)  $      (15,068,621)  $      (15,201,581)  $      (15,440,963)  $      (16,602,872)  $       (13,465,989)  $      (11,518,666)  $      (10,618,797)  $      (11,953,668)  $      (12,460,232)  $      (13,889,784)  $      (14,845,711)  $       (14,727,715)  $      (11,262,076)  $      (13,446,829)  $       (14,159,397)  $      (25,666,233)  $       (25,853,019)  $       (26,615,312)  $       (26,160,401)  $       (25,239,309)  $       (26,397,731)  $       (28,757,289)  $       (30,268,966)
Sum of Charter Pax (000)  $              (27,776)  $             (20,777)  $             (13,853)  $             (15,797)  $             (19,084)  $             (14,925)  $              (12,569)  $             (18,627)  $           (134,634)  $           (125,899)  $             (74,343)  $             (56,835)  $             (16,073)  $              (75,677)  $             (28,828)  $             (14,640)  $              (21,110)  $           (137,681)  $            (143,918)  $            (169,465)  $            (172,648)  $            (174,669)  $            (154,806)  $            (144,247)  $            (144,834)
Sum of Transport Related Rev (000)  $            (910,924)  $        (1,079,428)  $        (1,101,710)  $        (1,084,350)  $        (1,276,300)  $        (1,468,724)  $         (1,595,274)  $        (1,370,501)  $        (1,633,980)  $        (2,545,881)  $        (3,661,898)  $        (4,217,278)  $        (3,987,422)  $         (4,046,439)  $        (3,912,888)  $        (4,830,975)  $         (5,528,007)  $        (9,001,538)  $         (9,967,095)  $         (9,657,161)  $         (9,071,949)  $         (8,809,106)  $         (8,627,476)  $         (9,635,735)  $       (10,023,460)
Sum of Cargo Rev (000)  $            (565,940)  $           (563,005)  $           (663,537)  $           (695,707)  $           (702,381)  $           (724,179)  $            (535,616)  $           (531,462)  $           (482,067)  $           (577,927)  $           (617,866)  $           (678,823)  $           (712,594)  $            (864,865)  $           (721,296)  $           (711,631)  $                        -    $                       -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -  
Sum of Total Rev (000)  $       (14,894,761)  $      (16,316,749)  $      (17,335,185)  $      (17,517,545)  $      (17,966,701)  $      (19,331,280)  $       (16,087,369)  $      (13,915,601)  $      (13,397,729)  $      (15,701,169)  $      (17,304,154)  $      (19,333,859)  $      (20,049,094)  $       (20,237,248)  $      (16,359,238)  $      (19,682,320)  $       (21,155,218)  $      (37,160,167)  $       (38,287,134)  $       (38,900,519)  $       (37,864,132)  $       (36,555,880)  $       (37,736,311)  $       (41,303,230)  $       (43,258,541)
Sum of Passenger Baggage Fees (000)  $                23,294  $               22,843  $               23,352  $               24,516  $               25,843  $               25,190  $                22,322  $               19,381  $               38,194  $               39,111  $               39,160  $               50,780  $               53,002  $             132,994  $             268,977  $             313,207  $             276,817  $             638,004  $             624,822  $             651,857  $             672,221  $             690,404  $             794,489  $             888,739  $          1,006,332
Sum of Reservation Cancellation Fees And Misc Operating Revenues (000)  $                        -    $                       -    $                       -    $            278,330  $             298,104  $             288,667  $             287,047  $            315,345  $             342,167  $            332,926  $             339,842  $             369,283  $             376,654  $             400,418  $             350,529  $             363,134  $             373,816  $             702,123  $             820,998  $             876,773  $             858,739  $             767,193  $             726,898  $             639,636  $             636,066
P52- Functional Grouping Operating Expense Data                                                  
Sum of Pilots And Copilots (000)  $             966,530  $         1,083,119  $         1,263,311  $         1,292,971  $         1,323,651  $         1,459,462  $          1,526,159  $         1,470,826  $             895,705  $            840,798  $             704,385  $             721,518  $             733,376  $             757,020  $             700,218  $             685,116  $             690,040  $          1,336,406  $          1,687,774  $          1,958,702  $          2,059,814  $          2,415,360  $          2,649,740  $          2,839,619  $          3,013,612
Sum of Other Flight Personnel (000)  $                66,769  $               66,690  $               73,814  $               67,791  $               62,383  $               47,300  $                35,054  $                 3,127  $                 3,779  $                    633  $                 2,396  $                    241  $                       -    $                        -    $                       -    $                       -    $                        -    $                       -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -    $                        -  
Sum of Trainees And Instructors (000)  $                58,331  $               48,020  $               54,845  $               50,584  $               59,906  $               59,829  $                69,741  $               60,790  $               34,500  $               25,884  $               21,816  $               17,063  $               21,180  $                19,498  $               23,330  $               14,007  $                15,614  $               18,148  $                30,379  $                59,596  $                93,266  $             105,623  $             106,584  $             117,486  $             135,630
Sum of Personnel Expenses (000)  $                85,171  $               94,792  $            103,541  $            110,365  $             123,597  $             129,072  $             133,186  $            107,434  $               82,230  $               83,902  $               78,579  $               85,539  $               93,939  $                95,506  $               83,413  $               80,030  $                73,132  $             137,030  $             170,976  $             270,862  $             153,245  $             201,805  $             162,186  $             184,542  $             197,401
Sum of Employee Benefits And Pensions (000)  $             141,134  $            167,413  $            153,531  $            232,564  $             230,211  $             294,855  $             510,341  $            593,265  $             445,556  $            381,369  $             249,669  $             234,262  $             224,263  $             262,253  $             280,178  $             243,602  $             146,155  $             455,784  $             494,596  $             522,927  $             554,538  $             574,707  $             603,112  $             695,512  $             715,920
Sum of Taxes-Payroll (000)  $                43,360  $               46,391  $               49,233  $               51,044  $               54,397  $               69,378  $                81,160  $               71,651  $               85,563  $               49,017  $               46,978  $               55,910  $               59,136  $                52,404  $               48,499  $               50,601  $                52,068  $               99,901  $                92,226  $             106,857  $                95,723  $             103,391  $                99,562  $             130,648  $             131,038
Sum of Total Flight Equipment Maintenance (Memo) (000)  $          1,477,718  $         1,585,029  $         1,844,196  $         1,891,336  $         2,002,243  $         2,063,581  $          2,084,826  $         1,821,061  $         1,545,420  $         1,563,223  $         1,591,613  $         1,752,408  $          1,939,497  $          1,823,647  $         1,637,329  $         1,680,975  $          1,917,266  $          2,794,571  $          2,714,436  $          2,689,661  $          2,610,637  $          2,724,747  $          2,988,232  $          2,929,919  $          2,913,522
Sum of Flying Operations-Aircraft Fuels (000)  $          1,578,615  $         1,909,880  $         1,893,237  $         1,622,624  $         1,592,607  $         2,313,049  $          2,327,559  $         1,791,784  $         1,939,139  $         2,779,113  $         3,855,088  $         4,632,777  $          4,823,415  $          6,226,339  $         3,266,188  $         4,417,603  $          5,401,323  $        10,476,688  $          9,744,400  $          9,249,898  $          6,120,340  $          4,706,482  $          5,624,825  $          7,491,478  $          7,175,001