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Helpdesk Stock Answers (for Mac/PC questions)

ACCOUNTS Answers

  1. ATHENA RULES OF USE
  2. Disk QUOTA exceeded
  3. How to get below your QUOTA
  4. How to find your quota
  5. How to get TEMPORARY QUOTA
  6. How to request a quota INCREASE
  7. Exceeding QUOTA results in Gnome-WARNING
  8. Changing PASSWORDS
  9. How to choose a good PASSWORD
  10. When are old accounts DEACTIVATED?
  11. Changing your ROOT or EXTRA password
  12. UNAUTHORIZED attempt to change login info
  13. COPYING files between accounts
  14. SHARING files
  15. Using the BITBUCKET locker
  16. What OLDFILES is
  17. 'RM' IS FOREVER
  18. Getting files RESTORED FROM BACKUP
  19. How to create and edit MAILING LISTS and GROUPS
  20. How to ADD or DELETE yourself from Athena MAILING LISTS
  21. How to create a GROUP LOCKER
  22. How to FORWARD your mail
  23. What "AFS TOKENS have expired" means
  24. Information about CUSTOMIZING your session (DOTFILES)
  25. Finding out someone's Athena username
  26. Finding out when someone was LAST LOGGED ON
  27. Using SIS, Student Information Services
  28. How to change your FINGER INFORMATION
  29. What to do when you get a TEMPORARY HOME DIRECTORY
  30. PERMISSION DENIED (after being logged in for a long time)

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