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Developing
a strong understanding of people, their interactions, and how
technology works in their daily routines is critical to developing new
concepts that fit into in everyday life. I focus on creating concepts that
enhance communication and build stronger inter-personal relationships.
I believe that not only is good design based on understanding current
practices and needs, but that it is also the product of extremely rapid
iteration and evaluation in everyday life.
My work fits mostly in the domains of HCI/Ubiquitous
Computing/Multimedia and draws on methods from Interaction/Service
Design, Anthropology, Computer Science, Media Studies, Business, Urban
Studies, and others. The projects below are examples from my past ten
years at Motorola Labs/Motorola Mobility Applied Research and previous
work from MIT.
Much of this work and my general approach to mobile experience research can be found in my recently published book from MIT Press, Building Mobile Experiences.
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