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Strategy: Call for help

Purpose/goal:
See that the situation is handled by those best able to cope.
Make sure that something is done, while acknowledging that you do not have the skill or capacity to handle it.

Tips:
For this to work in the moment, you need the ability to summon help immediately, such as a cell phone, and will likely have to do what you can to keep the situation from deteriorating until help arrives. Seeking help after the fact is the same as reporting the incident.

Example:

  • Situation #6
    You see a student who appears so drunk he or she can barely walk stumbling towards a car parked nearby, keys in hand.

    Response: Call the Campus Police and ask them to come immediately to prevent the student from driving off. Then go talk to the student to delay his/her departure until the police arrive.
  • Situation #8
    Separately the two people who live (or work) in adjacent rooms across the hall from you have complained to you about each other.  You hear them start to argue loudly in the hall.

    Response:   Alert the GRT (or supervisor) to the incident brewing in the hall.

Strategy List | Situation List

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