Strategy: Use humor (with care)
Purpose/goal:
Minimize the sting of your disapproval. Phrase your concern in a way that the
offending person will be able to hear it without getting defensive.
Examples:
- Situation #1
A teammate
makes an off-color joke (e.g. involving an offensive stereotype) at a
project meeting.
Response: “I’d be looking putting
on your body armor if I were you. You may find yourself on the receiving
end of some pointed barbs after that remark.”
- Situation #4
You
hear a fan at an athletic event make a cruel remark about someone
on the opposing team, who seemed to overhear it.
Response: “Actually
she looks pretty tough, and you might want to start to look for
the exits if she and some of her teammates start heading in this
direction.”
Strategy List | Situation
List |