FD05 - Block/Unblock Customer Services/Charges/Payments

FD05 - Block/Unblock Customer Services/ Charges/ Payments

A customer's master record can be blocked/unblocked from further services/charges/payments (for example, when a customer has not been making payments).

Note: In order to post payments to the customer record, the customer record needs to be unblocked.

1. Get started

User menu path: ZARM => Master Records => Block/Unblock
SAP fast path: FD05

2. Block/unblock customer: initial screen

Select customer:

Customer Number (MIT ID #, SSN#, 7xxxxxxxxx)
or ENTER

3. Block/unblock customer: details accounting

Click on All company codes to block; or unselect to unblock
to SAVE
A message appears stating changes have been made.