Expressing one’s needs, wants, opinions and preferences without offending the sensitivities of others. Listening with objectivity and clarifying messages, giving feedback, receiving feedback effectively.

Critical Thinking

Analytic: Critically evaluating data. Identifying and defining problems, identifying probable causes, and coming up with suggestions for a solution.

Conceptual: Being able to think in abstract terms, to see the ‘big picture’ and understand how the various parts of an organization and idea can fit together. Making decisions. Judging under uncertainty.

Ethics/Social Responsibility

Defining and practicing ethical behavior in difficult situations. Considering the impact of one’s actions and decisions on others, both inside and outside one’s organization.

Last updated on Thursday, November 10, 05 at 10:52:51 AM EST.