Know purpose of your call and what you want to get out of it. What are your primary goals?
- an in-office meeting with the person
- a phone meeting if that is the only reasonable option
- a referral to additional contacts
What are your secondary goals?
Develop an outline of what you want to say.
- list talking points and goals on a card
Prepare and "objection" card.
Practice your self-introduction before you call.
Final Tips:
- leave one message saying that you called, and then keep calling until you reach them; try to avoid being interviewed over the phone

Adapted from "How to Handle the Telephone: A Life Skill" by Paul Miller 1998

Last updated on Monday, September 18, 06 at 01:41:15 PM EDT.