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The German view of executive support systems (ESS) described in this paper has its roots in a board-level ESS project undertaken at Daimler-Benz AG. This project led the author to
wonder how differences in US and German management approaches are reflected in top executives' need for, and use of, information. He surveyed IS executives in six large firms in Germany about their views of
ESS. This paper presents the results of the survey, which was done in connection with the MIT International Center for Research on the management of Technology (ICRMOT), and draws upon ESS research conducted
by the MIT Center for Information Systems Research (CISR). |