Center for Information Systems Research

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Working Paper No.:

285

Title:

Case Study—Schneider National, Inc.: Building Networks to Add Customer Value

Author(s):

Jeanne W. Ross

Date of Publication:

September 1995

No. of pages:

18 pages

Abstract:

27

Schneider National, Inc. is in the process of transforming itself from a trucking company to an asset-based logistics company. The change is a response to customer demands, and offers tremendous potential for long-term growth, but it requires a very different information technology infrastructure than the company has developed for its traditional operations. This case study identifies the information technology requirements for a logistics company and how Schneider is going about developing them.

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