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Working Paper Series

Most recent titles.

 

Working Paper No.

Title

Author(s)

 

336

The Incumbent's Advantage

Marco Iansitit,
F. Warren McFarlan, George Westerman

 

335

Creating a Strategic IT Architecture Competency:
Learning in Stages

Jeanne W. Ross

 

334

CISR Research Briefings 2002
Volume II, Nos. 1, 2 and 3

Beath, Broadbent, Gibson, Gormley, Jarvenpaa, Madnick, Rockart, Ross, Siegel, Subramani, Weill, Westerman

 

333

Core Incompetencies

Jeffrey L. Sampler

 

332

Mixing Bricks and Clicks: Organization Designs for B2C E-Commerce in Incumbent Retailers

George Westerman

 

331

United Parcel Services: Business Transformation through Information Technology

Jeanne Ross, Will Draper, Paul Kang, Seth Schuler, Ozge Gozum, Jessica Tolle

 

330

Seizing the Opportunity: Exploiting Web Aggregation

Stuart Madnick
Michael Siegel

 

329

IT Infrastructure for Strategic Agility

Marianne Broadbent
Mani Subramani
Peter Weill

 

328

Strategic Control of IT Resources: A Test of Resource-Based Theory in the Context of Selective IT Outsourcing

Kathy Stewart
Detmar Straub
Peter Weill

 

327

State Street Case

Peter Weill
Richard Woodham

 

326

Don't Just Lead, Govern: Implementing Effective IT Governance

Peter Weill
Richard Woodham

 

325

CISR Research Briefings 2001
Volume I, Nos. 1 and 2

Beath, Levina, Ross, Vitale, Woodham and Weill

 

324

From Place to Space:
Migrating to Profitable Electronic Business Models

Jeanne Ross
Michael Vitale
Peter Weill

 

323

Beyond the Business Case: Strategic IT Investment

Jeanne W. Ross
Cynthia M. Beath

 

322

Case Study—Plum Financial Services

Michael Vitale
Kristine Dery

 

321

Case Study—National Australia Bank

Michael Vitale

 

320

Case Study—Digiland Mall.com

Michael Vitale
Tay Kay Woon

 

319

Case Study—Australia Post

Michael Vitale

 

318

Case Study—United Parcel Service:
Delivering Packages and E-Commerce Solutions

Jeanne W. Ross

 

317

Case Study—E-Business at Delta Air Lines:
Extracting Value from a Multi-Faceted Approach

Jeanne W. Ross

 

316

Case Study—Chase Global Markets:
Defining New Business Models in the Investment Bank Industry

Jeanne W. Ross and Richard Woodham

 

315

Case Study—Brady Corporation:
Delivering Customer Value Through Multiple Channels

Jeanne W. Ross and
Natalia Levina

 

314

Case Study—Manheim Interactive: Selling Cars Online

Richard Woodham and
Peter Weill

 

313

Information Technology Infrastructure for e-Business

Peter Weill and
Michael Vitale

Papers published prior to January 2001.

Working Paper No. Title Author(s)

312

Merging Information Technology and Cultures at Compaq-Digital

Jeanne W. Ross and Carol Brown

311

Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change

Daniel Robey, Jeanne W. Ross, Marie-Claude Boudreau

310

Strategic Levers to Enable E-Business Transformation

Jeanne W. Ross, Cynthia Beath, V. Sambamurthy, and Mark Jepson

309

Sources of Vendor Production Cost Advantages in IT Outsourcing

Natalia Levina

308

The Evolving Role of the CIO

Jeanne W. Ross and David J. Feeny

307

The ERP Revolution: Surviving Versus Thriving

Jeanne W. Ross

306

The IT Organization of the 21st Century: Moving to a Process-Based Orientation

Carol V. Brown and Jeanne W. Ross

305

Case Study—Dow Corning Corporation C: Transforming the Organization

Jeanne W. Ross

304

Linking Intra-Organizational Stakeholders: CIO Perspectives on the Use of Coordination Mechanisms

Carol V. Brown

303

Horizontal Mechanisms Under Differing IS Organization Contexts

Carol V. Brown and V. Sambamurthy

302

Reconceptualizing IT

John F. Rockart and Jeanne W. Ross

301

Case Study—Travelers Property Casualty Corporation: Building an Object Environment for Greater Competitiveness

Douglas M. LaBoda and Jeanne W. Ross

300

The Untapped Potential of IT Chargeback

Jeanne W. Ross, Michael R. Vitale, and Cynthia M. Beath

299

Case Study—Texas Instruments: Service Level Agreements and Cultural Change

Jeanne W. Ross

298

Case Study—Dow Corning Corporation: Business Processes and Information
Technology

Jeanne W. Ross

297

Are We Moving Toward an Information SuperHighway or a Tower of Babel? The Challenge of Large-Scale Semantic Heterogeneity

Stuart E. Madnick

296

Case Study—JCPenney: Developing Seamless Operations In a Multi-Platform Environment

Jeanne W. Ross

295

Management by Maxim: Creating Business Driven Information Technology Infrastructures

Marianne Broadbent and Peter Weill

294

The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps

Robert G. Fichman and Chris F. Kemerer

293

Alternative Measures of Adopter Innovativeness: A Conceptual and Empirical
Analysis

Robert G. Fichman

292

The New IT Organization: Eight Imperatives

John F. Rockart, Michael J. Earl, and Jeanne W. Ross

291

Managing Models in a Multi-Site Environment

J. Debra Hofman

290

Developing Long-Term Competitiveness Through Information Technology Assets

Jeanne W. Ross, Cynthia M. Beath, and Dale L. Goodhue

289

The Role and Worldview of Design Practitioners: A Multimethod Study of Information Systems Developers in the Public Sector

Michael K. Epstein

287

Realizing the Potential of Groupware Technologies: An Improvisational Strategy for Change Management

Wanda J. Orlikowski and J. Debra Hofman

286

A German View of Executive Support Systems

Kuno Rechkemmer

285

Case Study—Schneider National, Inc.: Building Networks to Add Customer Value

Jeanne W. Ross

284

Case Study—GTECH Corporation: Leveraging Networking Competencies

Jeanne W. Ross

283

Case Study—Johnson & Johnson: Building an Infrastructure to Support Global Operations

Jeanne W. Ross

282

Case Study—Travelers Insurance: Process Support Through Distributed Technologies

Jeanne W. Ross

281

The Assimilation of Software Process Innovations: An Organizational Learning Perspective

Robert G. Fichman and Chris F. Kemerer

280

Radical Change in the Systems Delivery Process: Object-Oriented Component Assembly

J. Debra Hofman

279

Evolving with Notes: Organizational Change Around Groupware Technology

Wanda J. Orlikowski

278

The Role of Information Technology Infrastructure in Business Process Redesign

Marianne Broadbent, Peter Weill, and Don St. Clair

277

The Information Systems Balancing Act: Building Partnerships and Infrastructure

Carol V. Brown and Jeanne W. Ross

272

Computers and Economic Growth: Firm-Level Evidence

Erik Brynjolfsson and Lorin Hitt

270

Application Templates: Faster, Better, and Cheaper Systems

J. Debra Hofman and John F. Rockart

262

Electronic Integration and Business Network Redesign: A Roles-Linkage Perspective

Ajit Kambil and James E. Short

257

Is Information Systems Spending Productive? New Evidence and New Results

Erik Brynjolfsson and Lorin Hitt

256

Transformation of the IS Organization: From "Technical Portfolio" to "Relationship Portfolio"

N. Venkatraman and Lawrence Loh

251

Strategic Issues in Information Technology Sourcing: Patterns, Perspectives, and Prescriptions

N. Venkatraman and Lawrence Loh

242

Adoption of Software Engineering Process Innovations: The Case of Object-Orientation

Robert G. Fichman and Chris F. Kemerer

223

Improving Systems Delivery: A Managerial Perspective

John F. Rockart and J. Debra Hofman

217

Strategic Alignment: A Model for Organizational Transformation via Information Technology

John C. Henderson and N. Venkatraman

215

Strategic Data Planning: Lessons from the Field

Dale L. Goodhue, Laurie Kirsch, Judith A. Quillard, and Michael Wybo

213

The New Industrial Engineering: Information Technology and Business Process Redesign

Thomas H. Davenport and James E. Short

210

Strategies for Electronic Integration: From Order-Entry to Value-Added Partnerships

N. Venkatraman and James E. Short

200

IT and the Networked Organization: Towards More Effective Management of Interdependence

John F. Rockart and James E. Short

195

Building and Sustaining Partnership Between Line and IS Managers

John C. Henderson

191

Critical Success Factors: An Annotated Bibliography

Nancy S. Forster and John F. Rockart

169

Groupware: A Key to Managing Business Teams?

Christine V. Bullen and Robert R. Johansen

160

The Line Takes the Leadership

John F. Rockart

69

A Primer on Critical Success Factors

Christine V. Bullen and John F. Rockart

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