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Please note that all fields are required. You must supply your Athena username. We cannot respond to questions without it. If you do not know your username, you may instead contact us by telephone at 617-253-4435. Please note that IP addresses are logged for contact purposes.

NOTE: Many known issues and outages are listed on 3DOWN. Please check that site before contacting us to see if you are experiencing a known issue.

Having trouble with WinAthena or WIN.MIT.EDU? The Windows machines in the 37-312, W20-575, and E51 clusters are not supported by Athena Consulting. To report problems with those clusters, use this web form.

Your Athena username:	@mit.edu
Your real name:
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Summary: one line briefly describing the issue
Question:

We normally reply to these questions by e-mail. If you cannot receive e-mail for some reason, please be sure provide contact information (ie: alternate e-mail address; phone number) in the body of your question.


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