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Impact - Spring 2004

News at the Center
ESD Symposium Probes Past, Present, and Future of Engineering Education

Industry leaders discussed the broader training needed by tomorrow's engineering leaders, including, from left, Travis Engen, Alcan Inc. President/CEO; John Grace of ArvinMeritor Inc.; and panel chair Keith Glover, Cambridge University Engineering Department head.

The Engineering Systems Symposium, a call to solidify a new era of engineering studies that balance technological innovation with sociopolitical contexts, drew more than 350 industry, government, and academic leaders and students to MIT March 29-31. Organized by the Engineering Systems Division co-directed by Daniel Roos and Daniel Hastings, the symposium surfaced key ideas about how new education approaches can foster a new breed of engineering leaders to tackle complex problems.

"Today's engineers need to understand the multidimensional complexity of the context in which technological innovations occur," said Roos. "Often this leads to unanticipated emergent properties. Engineers must learn to anticipate them and to deal with the long-term implications."

Roos announced that a new coalition of 18 top engineering schools in the U.S. and Europe have agreed to collaborate in developing the field of engineering systems by sharing educational materials and information on job opportunities for emerging PhDs and by holding interuniversity student colloquia. The conference drew participants from 28 universities and 60 companies.

New research framed key questions on the third day. CTPID Director Fred Moavenzadeh chaired the Infrastructure Panel, which focused on the interconnected systems governing critical resources such as water, electricity, and transportation. Moavenzadeh pointed out that these interconnections provide both strength and weakness, particularly in cases of natural, human-made, or internal disasters. Such a catastrophic failure in one system might provoke cascading failures in other systems. "The challenge is to learn how to analyze the risk of such failures, lhow to make the systems more robust, and how to limit the damage within a system and insulate it from connected systems," he said.

Papers describing the history, foundations, and challenges of engineering systems are available online.

Harris Named to AF Science and Technology Board
Wesley L. Harris, head of the Department of Aeronautics and Astronautics and director of CTPID's Lean Sustainment Initiative, has been named to the Air Force Science and Technology Board of the National Academies. The board works closely with Air Force senior scientific and technical managers to develop specific study tasks requested by the Air Force, assists in the establishment of study committees to perform the studies, monitors the progress of studies underway, and assures quality standards are met.

LARA Co-Director Awarded Fulbright
Joel Cutcher-Gershenfeld, co-director of the Lean Aerospace Research Agenda (LARA), won a Fulbright grant under the Senior Specialist Program to spend five weeks this summer at the University of Sydney helping launch a new initiative on negotiations in the workplace.

Cutcher-Gershenfeld and LARA Co-Director Thomas Kochan delivered concluding keynote speeches at the National Labor-Management Conference in Chicago on June 2-4. They will address the current status and future prospects of collective bargaining and the transformation of American industrial relations.

Acxiom-MIT Join Forces on Customer-centric Research
Acxiom Corporation and MIT announced March 1 that they will collaborate on a research project focusing on customer-centric information quality management (CCIQM). Dr. Richard Wang, director of the MIT Information Quality Program, and Dr. John R. Talburt, director of the Acxiom Laboratory for Applied Research, will lead the effort. The team will explore data quality issues related to customer-centric information architectures, particularly knowledge-driven customer recognition systems used in Customer Relationship Management (CRM) applications.

“I see this collaboration with the MITIQ program as a means to further develop Acxiom’s enterprise-wide focus on data quality and to bring together a working group of other companies interested in this same area of research,” said Zachary Wilhoit, Acxiom Leader for Data Content.

CTPID's MITIQ program equips professionals with the understanding and means to significantly improve their organization’s information and to use that information as a strategic tool. Acxiom Corporation, headquartered in Little Rock, Arkansas, integrates data, services, and technology to create and deliver customer and information management solutions for major corporations worldwide.

Chung Wins Infinite Mile Award

CTPID Administrative Officer Su Chung received a School of Engineering Infinite Mile Award for Sustained Excellence on April 29, a tribute to her many contributions to MIT during 17 years of service.

As CTPID's administrative officer, Chung works with 80 faculty, staff, and students to manage research volume of about $8 million funded by 50 industry sponsors and 15 government agencies.

"Su demonstrates how powerful a gentle manner can be," one nominator wrote. "Indeed Su is unassuming, but a stellar administrator. Despite her unassuming manner, she is driven by integrity, ensuring that she is knowledgeable about every situation, and her patient persistence, complete engagement, and due diligence, ensure positive closure on all issues."

IMVP News
Sloan Industry Center Fellow to Study Auto Industry Peer Groups
Stoyan Sgourev, who recently completed a Ph.D. in sociology at Stanford University, arrived at MIT May 1 as an International Motor Vehicle Program Sloan Industry Centers Fellow. He wrote his dissertation on "Motivation, Comparison, and Network Structure: Going the Extra Mile in Networks of Peers."

IMVP's first Sloan Industry Fellow Matthias Holweg, co-author of the new book, Second Century: Reconnecting Customer and Value Chain through Build-to-Order, is a University Lecturer at the Judge Institute of Management, University of Cambridge.

Sgourev earned undergraduate and master's degrees at the University of Sofia, Bulgaria, and a second master's in sociology at the Central European University, Warsaw, Poland. During the one-year appointment, Sgourev will work with IMVP Principal Investigator Ezra Zuckerman, Sloan School associate professor, on peer group support among auto dealers. His fellowship project is part of a larger research effort launched by Zuckerman and Sgourev in 1999: the Role of Parallel Relationships and Industry Peer Networks in the U.S. Economy.
  • Other IMVP News
    University of Venice Professor of Management Arnaldo Camuffo, an IMVP principal investigator, will begin a one-year sabbatical working with the Industrial Performance Center September 1.
  • IMVP researcher Frits Pil was prompted to associate professor with tenure this spring at the Katz Graduate School of Business, University of Pittsburgh. He also a research scientist at the university's Learning Research and Development Center.
  • IMVP researcher Chunli Lee was promoted to full professor at Aichi University, Japan, on April 1. He started a one-year sabbatical at the Fairbanks Center for East Asian Research at Harvard University the same day.
  • MIT Press published The Second Century: Reconnecting Customer and Value Chain Through Build-to-Order by principal investigators Frits Pil and Matthias Holweg. Reading Matters reviews the book.

MSL Focuses Auto Recycling Ideas on Electronics
The Materials Systems Lab (MSL) is taking a new look at recycling. Historically, MSL has examined automotive industry recycling practices and material selection and substitution in the electronics industry, particularly in packaging. The current Markets and Electronics Recycling project applies ideas from auto recycling to the electronics industry.

MSL researchers Randy Kirchain, Materials Science and Engineering Assistant Professor, and Frank Field, CTPID Senior Research Associate, have visited half a dozen electronic recyclers in the past year to gather data on current practices and to develop an economic model for improving product design and recycling technology. New European regulations and laws passed or pending in Massachusetts and 22 other states are putting new pressure on electronics firms to created environmentally friendly products.

The comparison to the auto industry has been useful, Field says. "Like automotive, a substantial material value can be recovered from electronics. The question is to look at how this industry is different from automotive. The most obvious difference is that electronic objects are not kept for 10 years. The turnover rate is much faster, more like two years. Because of that, the opportunities for recovery are great. Already a lot of cell phones are remanufactured and moved on to less advanced markets. Semiconductor devices are remade into toys. There are other very interesting differences and we trying to more carefully at the characteristics."

LAI Visiting Scholar Proposess Lean Product Development Flow
Bo Oppenheim, professor of mechanical engineering at Loyola Marymount University in Los Angeles, described a new process for organizing engineering work flow in product development (PD), at a Lean Aerospace Initiative (LAI) symposium April 14. Oppenheim, who spent a short sabbatical as a LAI Visiting Scholar, focused on a radical reduction of waste including extending product development value stream mapping and analysis, management of uncertainty in PD processes, and identification of enabling practices.

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