Common Problems

• Documents sent to a duplex queue print single-sided, or vice versa

• • This can happen if the PostScript tells the printer to do that. PostScript has much control over what the printer can/can’t do. Typically this happens with KLP and a misconfigured driver.

• The printer wants A4 paper, so it sits there waiting for it.

• • A4 is the standard paper size in other countries, so many international students have their machines or documents set to use A4 - when you try to print it, it will just sit there