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i have a problem...
During your time as a student at MIT, you will undoubtedly
experience conflict with classmates, friends, roommates, neighbors
and others in the MIT community. DormCon JudComm is an organization
that can help you solve many of both intra-dormitory and
inter-dormitory residential life conflicts that arise.
What should I do if I have a problem?
There are many ways to address a conflict without filing a formal
complaint. Please consider some of the following options before
resorting to filing a complaint:
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Discuss your concerns with the person or
people who are causing them. In many situations, a
respectful and honest discussion may be an important step
toward a successful solution. If you do not feel
comfortable speaking face to face, consider a letter,
phone call or e-mail.
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If you do not feel comfortable speaking
with the person yourself, find a neutral party to
accompany you; This third party could be a GRT,
housemaster, a member your Dormitory's JudComm, or some other person that both you and the
person whom you are in conflict with would feel
comfortable speaking with.
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If your complaint is with a living group
as a whole, such as a suite, entry, floor or entire
dormitory, you can file a grievance with DormCon JudComm.
(see below)
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Mediation is similar to intervention, but
more formal. In a typical mediation session, you and the
person with whom you are in conflict would sit down with
two trained MIT mediators to discuss the situation and
work toward a resolution. Mediation is non-binding,
completely voluntary, and entirely confidential. Contact Mediation@MIT
for more information.
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If the above options are unsuccessful or not appropriate for
your situation, you may file a formal complaint with DormCon
JudComm. (see below)
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Filing an Informal Grievance
Filing an informal grievances is a way to express dissatisfaction
with a living group
as a whole, such as a suite, entry, floor or entire
dormitory. No formal action will be taken by the Judicial Committee.
Instead, members of the Dormitory Council will act on your behalf to
discuss and work toward a resolution to the problem. Unlike the
formal complaint process, informal grievances are NOT confidential.
In preparing your grievance, be sure to include which living group
you are in conflict with and a history of the situation. Grievances
can be e-mailed or delivered to the DormCon
JudComm Chair. The complainant may withdraw his/her
complaint at any time if a resolution is
achieved through other means.
Filing a Formal Complaint
1. Write the Complaint Complaints must be written and signed by the complainant. This
complaint should include the name of the persons charged, the nature
of the charge, the applicable MIT policy and/or standard that the
charge is based on and that the respondent allegedly violated,
information relevant to support the charge (such as a
chronological/factual description of the incidents in question), the
names of the complainant's witnesses and advisor, if any. In
addition, the guide Dealing with Harassment at MIT lists the
elements of a formal written complaint when the complaint is based
on a violation of the MIT policy on harassment. Complaints can be
delivered to the DormCon
JudComm Chair or The complainant may withdraw his/her grievance at any time
if a resolution is
achieved through other means. The entire complaint process is
confidential. Click here
to download a complaint form [pdf] 2. Jurisdictional Review
After a complaint is filed, it goes through a process know as
Jurisdictional Review. The Associate Dean for Student Discipline
will consult with the Chairs of DormCon JudComm and the COD to
determine whether the complaint is appropriate for DormCon JudComm
to hear. In general, a complaint will be heard by DormCon JudComm if
it meets the following requirements:
- The complaint does not involve sexual harassment,
sexual misconduct, acts of violence, criminal acts, acts of
academic dishonesty. In these cases, the complaint will be heard
by either a Dean's office panel or the COD.
- The complaint does not involve an individual repeat
offender. DormCon will hear "repeat offender" cases in
which a dormitory or smaller living group within a dormitory is
named as the respondent.
- The complaint is initiated by any member or group of the MIT
community against a dormitory or smaller living group. OR
The complaint is initiated by a single resident of a dormitory
against another single resident of a different dormitory. OR
The complaint is between two individuals from the same dormitory
which the dormitory's JudComm is unable to hear. Complaints
against individuals outside of the dormitory system will be
heard by either a Dean's office panel or the COD.
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