R1 Managing Knowledge for Competitive Advantage

www.knowledgex.com/kmwhite.htm.

R2 Knowledge Management for the New World of Business:

www.brint.com/km/whatis.htm;

www.brint.com/OrgLrng.htm

R3 Knowledge Management: From Terra Incognita to Terra Firma www.delphi,com

R4 T. H. Davenport, D.W. De Long, and M.C. Beers, "Successful KM Projects," Sloan Management Review, volume 39, number 2, Winter 1998, pp. 43-57.

R5 Beekman, George et al, Computer Confluence, Chapters 10,12

R6 Electronic Commerce: A managers Guide, Kalakota and Winston, Addinson-Wellesley, 1997

R7 MIT Sloan School Course 15.566 , Prof. Madnick's class 12 notes

R8 Christy Walker, ‘Getting the Most From Data’, PC Week, February 23, 1998.

R9 Kevin Jones, ‘Knowledge Management’s Net Gain’, Interactive Week, February 24, 1998.

R10 Justin Hibbard, ‘Hot in ’98: Knowledge Management’, InformationWeek, January 5, 1998.

R11 Mel Duvall, ‘Banyan Spreads to Intranet Management’, Interactive Week, February 9, 1998.

R12 www.computerworld.com/intranets/9801intranets/9801intranets/980126main.html.

R13 www.sveiby.com.au/KnowledgeManagement.html.

R14 www.webstead.com/buckman.html.

Other Sources

Justin Hibbard, ‘Enhanced knowledge Management’, InformationWeek, October 06, 1997.

E. Maise, ‘KM Takes Industry’s Center Stage’, Computer Reseller News, February 16, 1998.

S. Watson, ‘Computer World Intranets: Knowledge Management’, Computer World, 1/26/98

Alexander, Steve, Knowledge Bases Raise IQ, www.computerworld.com, January 26th 1998

Anthes, Gary, Defending Knowledge, www.computerworld.com, February 16th 1998

Anthes, Gary, Ways to Make Information More Valuable, www.computerworld.com, 2/23/98

Gilmor, Gan, Make Your Intranet Do More, www.computerworld.com, February 23rd 1998

Gralla, Preston, How Intranets Work, Chapters 24,26,31,36

Hsu, Jeffrey and Lockwood, Tony, Collaborative Computing, Byte, March 1993

Laberis, Bill, One Bile Pile of Knowledge, www.computerworld.com, February 2nd 1998

MIT Sloan School Course 15564 class notes, web.mit.edu/15.564/www.

Roberts, Bill, Groupwar Stretegies, Byte, July 1996

Senge, Peter, The Fifth Discipline, Doubleday, 1990