Introduction

 

 

The purpose of this paper is to present an up-to-date view of the most recent developments and applications of Knowledge Management (KM). In it, we emphasize the critical role the emergence of Corporate Intranets is playing in the global market growth of KM products, systems and business applications and in the dissemination of KM practices around the World.

Firstly, we review the fundamental concepts and the business goals of KM. Then, we explain why the emergence of Corporate Intranets is synergistic with the present maturity of KM products and practices. We will report subsequently on the current trends in the KM market of products and solutions. We conclude with the presentation of case studies of some companies that have successfully implemented KM.