Confirm form information Please confirm the information below. If you are satisfied, select "Send." Your Name PlayOnline Mail Other E-mail Address Internet Service Provider Connection Type DSL DSL: Verizon Online DSL Other: Connection Speed 1.5M Problem Date & Time Month:Aug. Day:22 Year:2005 Time:8:00 AM Frequency Frequent Character Name Fastcart FINAL FANTASY XI Play History Over 1 year Character Race Hume male World Name Midgardsormr Main Job Samurai Main Job Level 75 Support Job Ranger Support Job Level 75 Area Name Uleguerand Range, Jeuno Map Position Action Performed Leveling my NPC Party Member Status Party Party/Alliance Member Names Edgetheninja Harleydragonldy NPC Name Mugido GM Call Status Didn't make a GM Call Installed Expansions FINAL FANTASY®XI Chains of Promathia(TM) Details On August 20th, 2005, My NPC from the "Fellowship Quest" named Mugido attained level 50. It was Mugido's 33rd day and 44th call. He attained level 50 after 38 kills (averaged 202.63 experience points (xp) per kill according to PC experience points charts). On August 22nd, 2005, it was his 35th day and 46th call. He did not attain level 51 as he should have. He's had 50 kills to this point and should have leveled around the 42nd or 44th kill. But, I wasn't worried about it so much at this point. Today, August 25th, it has been 110 kills since Mugido attained level 50 and there was still no new level. Between August 22nd and 24th, 2005, I ran around talking to all of the known NPCs (Luto Mewrilah, Bheem, Portaure, Red Ghost, Kuah Dakonsa, and Akta), and nothing happened regarding the Fellowship quest. I even went back the the Fort Ghelsba BCNM area and the ??? in Eldieme Necropolis, but nothing. I dragged Edgetheninja and Harleydragonldy around to pick up an Ancient Papyrus, Bomb Coal, and Exoray Mold for the Level Cap (Level 50) Quest #1 (In Defiant Challenge). I tried trading them to Luto (one at a time, two at a time, and all together), but no luck. I talked with Maat, but didn't trade them because Maat didn't mention anything regarding NPCs. I even wore my Signal Pearl when I clicked Maat to make extra certain I wasn't missing an obvious step. Today, I tried trading the items to Mugido (one at a time, two at a time, and all together) and that too failed. I'm out of ideas now. I don't understand why SE would cap NPCs at level 50 without any hints of getting them higher or just announcing that NPCs have a level cap of 50. ----- (Automated response) From: To: Subject: Thank you for your report Body: Dear (my first name), Thank you for your interest in PlayOnline services/FINAL FANTASY XI. The issue that you have brought to our attention has been noted and will be investigated as soon as possible. However, please understand that due to the sheer number of reports that we receive, we will be unable to personally inform you of any progress that is made regarding this issue. You may find detailed information regarding identified technical issues under General in the Information area of the PlayOnline Viewer. Again, we thank you for your support, and we wish to assure you that each and every report is addressed with the utmost concern. Sincerely, ================================= PlayOnline Information Center For the latest news, help and support: 1. PlayOnline Viewer main menu -> "Information" 2. FINAL FANTASY XI main menu -> "Help Desk" 3. Official web site: http://www.playonline.com/ For installation and billing support issues, please call (858) 790-7529