MIT: Massachusetts Institute of Technology
For Associate Advisors
The First Year at MIT

Advising Fundamentals: Conflict Resolution

As upperclass students, you have experienced conflicts in many situations already. Understanding effective ways in which you have managed these challenges can be valuable to help your advisees reduce their stress and increase their productivity.

Top five conflicts that student will likely encounter:

  1. Roommate issues
  2. Scheduling/ class conflicts
  3. Academic adjustment
  4. Living conditions
  5. Cultural adjustments

Uses of Active Listening in Mediation

Read more in Active Listening and Communicating with Freshmen.