Glossary: I

International Organization for Standardization (ISO)

A voluntary organization of nations that develops standards to facilitate international trade and communications.
http://www.iso.ch/iso/en/ISOOnline.frontpage

Information Architecture

The field that studies how to organize information most effectively to help people find and use it.

Inspectors

Developers serving as members of the ABAP Review Team on a quarterly rotating schedule who review custom ABAP development.

Installers

An application that copies software to a user's computer (or server) and sets up and customizes the software for that particular user. Installers have the potential to interfere with a user's system configuration and need special attention to make them usable.

Integration Test

Continuous testing of the entire SAP application as new functionality is added. The testing is done in an orderly sequence in which the SAP software and hardware components are combined to test business processes (including related outputs, interfaces, procedures, and security profiles) within and across company codes and business areas.

Internationalization

The design or modification of software for an international user audience. See Globalization or Multilingual Interface.

Interviews

Gathering information about users by talking directly to them. An interview can typically gather more information than a questionnaire and go into a deeper level of detail. Interviews are good for getting subjective reactions, opinions, and insights into how people reason about issues.

Structured interviews have a pre-defined set of questions and responses. Open-ended interviews allow the interviewer to ask broad questions without a fixed set of answers and explore paths of questioning which may occur spontaneously during the interview. It also permits the respondent to provide additional information outside of the defined scope of questions.

Iterative Design

The idea that designing is done in repeated cycles where, in each cycle, the design is elaborated, refined, and tested, and the results of testing at each cycle feed into the design focus of the next cycle.