Specific problems

[1. browsing] [2. searching] [3. technical difficulties]

Technical difficulties

• employees were using both Netscape and IE, version 3 and 4, on different platforms, some pages didn't work in all versions
• some employees were using older, slow computers with small monitors, some pages used too many graphics, or were too large for smaller screens
• some pages were obsolete, out of date, not well-maintained
• there were too many "under construction" pages