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Class Outline

1. Introduction and Background (1:30 - 1:45)
   
   
2. Case study: Bose Corporation's Intranet (1:45 - 2:30)
   
   
3. How to construct your own test (2:30 - 2:45)
   
   
4. Case study: MIT Libraries' web site (2:45 - 3:15)
   [web redesign project notes]
   
   
5. Card-sorting tests: (3:15 - 3:30)
   
   
6. Break (3:30 - 3:45)
   
   
7. Other test methods (3:45 - 4:15)
   
   • user surveys
   • competitive review
   • scenario building
   • category description and labeling
   • sample category description questionnaire
     (For more details, read http://www.sandia.gov/itg/newsletter/
     june98/web_design.html)
     
     
8. Additional resources (4:15 - 4:30)
   
   
9. Addendum: Writing for the Web (4:30 - 5:00)

  hennig@mit.edu
14 October 2000