Business Process Improvment (BPI) is an approach organizations
use to review and redesign an existing process or to design a new process.
Why use it?
BPI is a versatile and useful methodology in many situations
you might encounter at MIT, including
- Analyzing how effective a current
process is at meeting customer requirements
- Evaluating new technologies
or tools that could automate or simplify a process
- Integrating new requirements into existing processes
- Designing new processes from the "ground up"
- Documenting best practices
Is BPI right
Consider using BPI in situations at MIT where
- New challenges arise that require reevaluation and redesign of existing
processes or policies
- A current service or product no longer meets identified needs
- A new service of product is being introduced
- It would be helpful to have a structured framework to manage complexity
How it works
There are four basic stages to BPI. Click on any of the
areas below for a full explanation and examples.
IS&T's real-life experience with BPI is profiled
on this site.