What is BPI?
Business Process Improvment (BPI) is an approach organizations use to review and redesign an existing process or to design a new process.

Why use it?
BPI is a versatile and useful methodology in many situations you might encounter at MIT, including

• Analyzing how effective a current process is at meeting customer requirements
• Evaluating new technologies or tools that could automate or simplify a process
• Integrating new requirements into existing processes
• Designing new processes from the "ground up"
• Documenting best practices
• 

Is BPI right for me?
Consider using BPI in situations at MIT where

• New challenges arise that require reevaluation and redesign of existing processes or policies
• A current service or product no longer meets identified needs
• A new service of product is being introduced
• It would be helpful to have a structured framework to manage complexity
• 

How it works
There are four basic stages to BPI. Click on any of the areas below for a full explanation and examples.

High-level BPI sketch Worksheet: IS BPI right for me? Worksheet: Considering BPI Worksheet: Getting Started with BPI Guide to Process Mapping