HUMAN RESOURCES at MIT
 
  Is BPI Right for Me?

When is BPI the appropriate approach to redesigning a process? The following questions may help you decide. You may also wish to use our "Is BPI the right approach?" worksheet.

Consider using BPI in situations at MIT where

  • New challenges arise that require reevaluation and redesign of existing processes or policies

  • A current service or product no longer meets identified needs

  • There are obvious inefficiencies, frequent breakdowns, or other indicators that a process needs to be improved

  • A new service of product is being introduced

  • It would be helpful to have a structured framework to manage complexity

  • It is necessary or desirable to create a process map and/or operations manual that reflects current best practices

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