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The OED team has collected this list of communication-related
resources for use by the MIT community. We refer to these resources frequently
in our work with clients at the Institute. We hope you'll enjoy them.
Click on any title for more information.
Difficult
Conversations: How to Discuss What Matters Most
Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
This book was developed from ten years of work at the Harvard
Negotiation Project. Written to help professionals, parents, teachers, government
officials, corporations and communities, Difficult Conversations offers a concrete,
step-by-step approach to preparing for and conducting your most challenging conversations.
The
Fifth Discipline Fieldbook : Strategies and Tools for Building a Learning Organization
Peter M. Senge, et al
This book is a compendium of articles, case studies and exercises for developing
a learning organization. Key to the creation and maintenance of a learning organization
is interpersonal communication skills, which are highlighted throughout the book.
Powerful
Conversations: How High Impact Leaders Communicate
Phil Harkins
Powerful Conversations is aimed at maximizing the impact
of your communications. Specific guidelines show you how to personalize Harkins’
program to your own unique style and situation. Examples of Powerful Conversation
techniques in action, case studies, and self-tests help you analyze your own conversational
style.
| Please note that links on this page may point to resources
outside of MIT. Inclusion of a resource does not indicate sponsorship or support
by the OED team. This list is not intended to be comprehensive.
Do you have a resource you'd like us to consider for this page? Send
us an e-mail. |
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