Agenda overview & updates

We quickly reviewed the homework assignments from the prior meeting, the results of which are on our web site.

Our Lincoln Lab participant is no longer on our team. Lincoln’s systems and concerns are different enough from the main campus that it makes more sense for them to work alone on the process, and tie in with the teams in the end.

An interim non-academic interim map was presented and reviewed by the group. The HR Officers working with team members will contact them shortly to discuss training and implementation.

Stakeholders
To ensure all voices are heard, the group identified stakeholders from the five schools, Vice-President of Research, and central administration. Team members volunteered to conduct meetings. However, we need to coordinate with Alyce Johnson to make sure that our stakeholder list is not redundant with those of other groups.

Heather, Diane, and Francine will coordinate with Alyce and post materials for the interviews in the next week and get back to everyone about the names as soon as possible.

Identify desired future state

Using N/3 the group brainstormed and created a list of desired outcomes necessary to make the majority of end users happy (meet the needs of end users). The short list is in order of support by team members:

· Accuracy

· Quick Turnaround

· Ability to track transactions

· Training (courses and materials)

· Common interface with all pertinent date entered only once

· Managers and employees receive confirmation that actions occur

SAP Overview and Demo

Dave Dahlgren and Jennifer Kratochwill. Dave agreed to put us in touch with other SAP HR users who are using the system or rolling out the system. Jennifer handed out a list of terms used in SAP and an SAP style organizational map.

We began to design potential future process maps that include gaps, policy implications, and organizational impact.

The following design rules were used:

· Eliminate work

· Simplify – Don’t design to exceptions

· Prevent errors

· Re-sequence

· Perform steps in parallel

· Minimize hand-offs/intermediaries

What information are we missing and where will we get it?

Next steps & homework

Developing the HR and Payroll criteria for processing actions	D. Bono K. Laylor C. Paulding H. Williams
Developing termination process once Debbie and Dan provide further guidance	D. Bono B. Chenery K. Flynn E. Piccinonno M. Tyler
Refer Card Office issues to H/O team	H. Williams
Refer Beth Ogar's insurance stakeholder information to Position Management	H. Williams
Provide stakeholder list (although not confirmed yet) to sponsor and HRO team so HROs can approach these individuals earlier in the "interim process" roll out	D. Bono
Develop "talking points" for upcoming stakeholder meetings	D. Bono F. Crystal H. Williams
Develop recommendations for how the "confirmation of actions" occurs -i.e. letters, email confirmations, other options	Unassigned
Follow up with Dave Dahlgren to speak to other SAP-HR users regarding their experiences.	H. Williams D. Bono
Parking Lot issues - raise with Core team - How are volunteers being handled? Reporting needs of different stakeholder groups we have interviewed.

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