Kitty Huang, Communication Trainer
Enrollment: Limited: Advance sign-up required
Sign-up by 01/11
Attendance: Participants welcome at individual sessions
Conflicts can occur for a number of reasons at work and at home. Sometimes, people in conflict with each other even have the same goals, yet finding a solution that satisfies both parties seems to be a difficult task. These two interactive workshops demonstrate how the disagreement in a conflict offers an opportunity for us to listen to our own needs and the needs of others.
The first interactive workshop, on Jan. 12th, provides several check points to review our conflicts to identify the real issues, verify the assumptions, determine the best time for discussion, and obtain the mindset required to approach the problems. The second workshop, on Jan. 19th, offers techniques on listening to the needs of both sides, emotional control, and being assertive without being aggressive. Bring your conflicts. Both workshops include case study opportunities. You are welcome to attend one or both independent sessions.
- Jan/12 Thu 6:30pm to 8:00pm (Location: E51-151)
- Jan/19 Thu 6:30pm to 8:00pm (Location: E51-151)
Contact: Kitty Huang, Heart to Heart Talk, at h2htalk@gmail.com to register.
Sponsor(s): Toastmasters@MIT
Contact: Kitty Huang, h2htalk@gmail.com