Guide for Creating Teams:
Suggestions for Standing Teams
Establish Goals with Performance Measures
Goal statements identify an outcome that is measurable and time
bound that is subordinate to the mission yet supports the overall
business purpose by addressing an aspect of IT.
SMART Goals
SMART Goals: Specific, Measurable, Agree
to, Realistic, Time bound
Typical goals address;
- Quantity of the work
- Quality
- Cost (reduction)
- Response time, transaction time
- Introduction of new products/services
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