User Centered Design Process

(Focus is on user needs!)

1. Requirements phase:
• User profiles
• Task analysis
• Platform capabilities/constraints
• Design principles
• Usability Goals - qualitative/quantitative
• Create Style Guide
2. Design//Develop phase
   • Iterative conceptual model design (paper prototypes)
   • Usability test with prototype mockups
   • Iterative screen design standards
     • Usability test with prototype mockups
   • Revise style guide
3. Build/refine phase
   • Usability test
   • evaluate/iterate - Usability Goals met?
4. Install phase
   • User feedback
   • Enhancements
   • Usability test
5. Next release