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Note: For general information about transportation and services available during the convention week, see the MIT during the DNC home page.


IS&T Spotlight:

Connecting from Home during the DNC? Prepare and Test!

• Nate Herzog

If you plan to work from home while the Democratic National Convention (DNC) takes place in Boston (July 26-29), now is the time to make sure your computer is up to the task. The Computing Help Desk strongly encourages you to test your Internet connection and any MIT network resources you use before you begin working at home.

MIT network resources include (but are not limited to):

  • Sending and receiving email
  • Frequently accessed MIT web pages
  • Your calendar, especially if you use MIT TechTime
  • File transfer to Athena or other file servers on campus
  • Athena dialup or terminal connections

If there are other things you routinely do from your on-campus office, you may want to try them from home if you think you will need to perform these tasks remotely.

If you have not yet renewed your MIT personal certificate, or do not have one installed on your web browser at home, you may want to do so now. You will need it to access secure web services on campus, such as SAPweb or ECAT. Information about web certificates, including getting and renewing them, can be found at the Certificates at MIT page.

High-Speed Options from Home

Any Internet Service Provider (ISP) should allow you access to most of MIT's network resources. However, some network connections have been problematic from home.

While not always necessary, we encourage you to use MIT's Virtual Private Network (VPN) service when you work at home. VPN is a program that creates a private connection to the MIT network and assigns your home computer an internal MIT network address. This greatly reduces the likelihood of encountering problems when accessing MIT network resources.

You can download VPN for different platforms online. Installation instructions are included on the web pages. Please install and test the VPN connection along with the MIT network resources you use before you start working from home.

If you wish to obtain high-speed Internet access, please contact your local phone or cable provider. Before you do, you may want to review IS&T's advice regarding high-speed remote access.

Installation and configuration of high-speed access may require more time than you have between now and the DNC. Consult with your local provider to ensure that your connection can be installed and tested in plenty of time.

If You Dial in to MIT from the 617 Area Code

MIT provides Tether, a modem dial-up connection service, for those living in the Boston area who need to connect to the Internet. This service costs $10/month and is available to faculty, staff, and students. You can sign up for a Tether account online. Note that all new Tether account requests take 48 hours to process.

For information about configuration and use, see the Tether Service at MIT page.

Many Tether connection problems can be traced to older, noisy phone lines that were strung before modem connections became popular. Poor line quality can make modem connections unreliable and may even prevent the modem from connecting. We strongly encourage you to test both your Tether connection and any MIT network resources before you start working from home.

If Tether disconnects frequently, setting your modem at a slower connection rate may increase connection reliability.

If You Dial in to MIT Outside of the 617 Area Code

MIT provides iPass, a fee-based remote access service that can connect your computer to the MIT network through a dial-up number local to your particular area. iPass is available for MIT faculty and staff, but not yet for students. You can sign up for an account at the iPass account signup page [certificate required]. New iPass accounts should process immediately upon registering.

iPass is billed on a per-call basis rather than a monthly charge. Information on iPass billing rates can be found at the Rates for Connection page.

For more information about getting and using iPass, go to the iPassConnect at MIT page.

We strongly encourage you to test both your iPass connection and any MIT network resources before you start working from home.

Software

Make sure that your home computer has all the software you need for your work. You can obtain some MIT software online at the MIT Software Distribution page.

If you need any applications not listed on these web pages, such as Microsoft Office or FileMaker, you may need to purchase these separately. If you do have to purchase any software, be sure to obtain it in advance so you have time to install and test it.

Questions?

If you encounter problems when testing your setup at home, work with the Computing Help Desk (617.253.1101) to resolve them. Do this as far in advance as you can, so that your work-at-home experience is a productive one.

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